New Life Games LLC

**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: marchettig on June 07, 2017, 12:44:05 PM

Title: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 07, 2017, 12:44:05 PM
I just picked up my first slot machine yesterday and took a gamble by spending $75 on it, and have some beginner questions I was hoping to get some guidance on.  The machine itself powers on, and appears to have an error code of 12.  I've ordered a battery to replace the one on the board, so hoping to make it past that step in the near future.  In the meantime, i have some pretty basic questions, first of which is, what type of machine is this?  I've searched the forums and I'm leaning towards an "IGT S+"?  Also - another newbie question.  The machine came with all locks open, and no keys.  Is there a need to have the keys to have the machine operate correctly?  Do doors need to be locked after closed for functionality?  Or, is it just a security issue to make sure no one is dipping into the coins or bills?  I'll be trying to work on this machine and get it up and running, so hoping to get some help along the way from the community here.  Seems to be a very responsive group with a wealth of information.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Shaggy on June 07, 2017, 01:37:53 PM
I just picked up my first slot machine yesterday and took a gamble by spending $75 on it, and have some beginner questions I was hoping to get some guidance on.  The machine itself powers on, and appears to have an error code of 12.  I've ordered a battery to replace the one on the board, so hoping to make it past that step in the near future.  In the meantime, i have some pretty basic questions, first of which is, what type of machine is this?  I've searched the forums and I'm leaning towards an "IGT S+"?  Also - another newbie question.  The machine came with all locks open, and no keys.  Is there a need to have the keys to have the machine operate correctly?  Do doors need to be locked after closed for functionality?  Or, is it just a security issue to make sure no one is dipping into the coins or bills?  I'll be trying to work on this machine and get it up and running, so hoping to get some help along the way from the community here.  Seems to be a very responsive group with a wealth of information.

Welcome to NLG.
 Yes that is an S+. Nice buy for $75. The only key you will need is the Jackpot reset key. A #2341 key. You will need that for clearing the 61 error after replacing the battery. I don't have locks on my machines but some people prefer them for the authentic look and to keep hands out of the machine. If you don't have the reset key, you can probably get one from the place you got the battery. Or the vendors on the home page or on E-Bay. Good luck and ask away if you have any questions.

Dave
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 07, 2017, 02:21:56 PM
Thanks for the quick response, Dave.   I'll certainly have to get the key to reset after the battery replacement. I'm not too concerned about keeping people out of the machine, so seems like I can forgo replacing the tumbler locks. 
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: rokgpsman on June 07, 2017, 02:40:33 PM
If you don't find a good source for the 2341 reset key here is another place that has them for a good price, and the shipping isn't bad if you select the First Class mail option:

http://www.spininc.com/01465-0 (http://www.spininc.com/01465-0)

When you replace the battery on the main control circuit board (called the mpu board) look it over for any battery leakage or beverage spills. Sometimes these machines have that happen and it is much better to find it sooner than later. The mpu board is located in the lower part of the cabinet behind the hopper by the back wall, or over on the left wall, depends on when the machine was made. The mpu board is attached to a metal tray, there will be a knob on the tray so you can lift the whole mpu assembly upward. Post any photos of things you have questions about.

PS> Welcome to NLG and to the hobby, glad to have you here!   :wave:

Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: off-track on June 07, 2017, 06:15:01 PM
The mpu board is located in the lower part of the cabinet behind the hopper by the back wall, or over on the left wall, depends on when the machine was made. The mpu board is attached to a metal tray, there will be a knob on the tray so you can lift the whole mpu assembly upward.

From the pictures this S+ has the MPU on the back wall.  Hopefully it is unlocked!  It can appear to be as the connector is a TIGHT fit.  Wiggle the knob left and right a little bit while lifting straight up to remove the assembly.

Also, there should be a sticker on the front door that lists the dimensions of the belly, door, cash box door and cash box locks.  If you want to restore it to standard most any hardware store will stock cheap barrel locks, just be sure to look at the key codes so you get matched locks.  I did that to secure the cash box on my "piggy bank".  That way everything else is wide open but can be locked if I want.   
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 08, 2017, 08:13:49 AM
This is all great and useful information.  Thanks for all the help so far, and hoping to get to the next steps as soon as the parts come in.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 13, 2017, 12:35:53 PM
I'm back again for some more help.  I looked through the forums, and I'm thinking i have the 61 loop error.  I've successfully changed out the battery on the board, and alleviated the error code of 12.  I went through the process here of pressing the reset button for a couple of seconds until i heard the ding, and saw the code change to 61-1.  Closed the door completely and latched, then turned the jackpot key once.  From my understanding on what i've been reading, the code should then disappear.  Seems like it doesn't want to go away, and sticks with the error code, along with the top candles lighting in the top.  Almost seems like turning the jackpot reset key has done nothing.  Any thoughts on a solution?  Any help or guidance is greatly appreciated.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: rokgpsman on June 13, 2017, 12:45:28 PM
I'm back again for some more help.  I looked through the forums, and I'm thinking i have the 61 loop error.  I've successfully changed out the battery on the board, and alleviated the error code of 12.  I went through the process here of pressing the reset button for a couple of seconds until i heard the ding, and saw the code change to 61-1.  Closed the door completely and latched, then turned the jackpot key once.  From my understanding on what i've been reading, the code should then disappear.  Seems like it doesn't want to go away, and sticks with the error code, along with the top candles lighting in the top.  Almost seems like turning the jackpot reset key has done nothing.  Any thoughts on a solution?  Any help or guidance is greatly appreciated.

You will want to make sure the door is latched and the door optics are lined up right. Others here will add their advice about making sure you are handling the error 61 correctly and not missing something. My understanding is that if the door optic sensors are working ok you will see the front display on the machine blink when you close and latch the door.

If the machine is stuck in the error 61 loop then you will need to use a CLEAR chip to clear the cmos ram, which will also get rid of the error 61 loop problem. If you don't already have a CLEAR chip you can buy one from different places, like here on NLG, ebay and other places on the internet. To use the CLEAR chip there are instructions at the top of this forum in the "sticky" notes (see link below). The basic process is to remove a chip from the mpu board (the chip named "GAME PROM") and install the CLEAR chip, then power up the machine. You then press the white TEST button inside the machine once or twice and allow the CLEAR process to complete.  After the CLEAR is done you turn off power and reinstall the original chip and put the CLEAR chip away.

Using the CLEAR chip will erase all of the machine's preference settings and put them back to factory default settings, so you will need to go thru some of them to get it back the way you want it set up. This can be time-consuming and tedious, especially for a beginner, that's why doing a CLEAR is not recommended unless absolutely needed. Also, if you have a bill validator the CLEAR chip will disable it, so you will need to use a SET chip to enable the bill validator. A lot of times people buy the CLEAR and SET chips together as a set.

Here is the sticky note about how to do the CLEAR procedure:

http://newlifegames.com/nlg/index.php?topic=16134.0 (http://newlifegames.com/nlg/index.php?topic=16134.0)

Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Paul on June 13, 2017, 03:11:15 PM
If your in a 61 loop you will have a 61 code displayed and when you key the machine the it will turn to 61.1 .
Then the machine will reboot back to the 61.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 13, 2017, 04:53:03 PM
Not sure if this would be a cause for not being able to clear the 61-1 error, but found one of the door optics had a wire that is not connected.  I ordered a new set, and will replace those once they arrive.  Is it possible the 61-1 error is occurring due to the door optics not working as designed?
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: therockinelvis on June 13, 2017, 05:00:21 PM
Yes, the optics are very important in finishing the process.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Shaggy on June 13, 2017, 05:07:33 PM
With a wire broken on the optics, the machine reads the door as still open. The reset key will not work with the door open. That is why you close and latch the door, then turn the reset key. Good job finding the broken wire.  :cool_thumb_up:

Dave
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 13, 2017, 05:23:01 PM
Thanks again.  Now the waiting begins again.  Just ordered both sides of the optics, along with a clear and reset chip (just in case I need it).  Any other parts that you would recommend having in hand.  Seems like I do a little troubleshooting, find a problem, order parts, then wait.  Fix issue then repeat the cycle.  😀
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Paul on June 13, 2017, 08:09:31 PM
You just getting started !!!!!
Wait till you get up one morning and your looking at a dozen machines in your home
In different stages of repairs asking your self "How did this happen?"

 :24:
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: rokgpsman on June 13, 2017, 08:27:38 PM
Thanks again.  Now the waiting begins again.  Just ordered both sides of the optics, along with a clear and reset chip (just in case I need it).  Any other parts that you would recommend having in hand.  Seems like I do a little troubleshooting, find a problem, order parts, then wait.  Fix issue then repeat the cycle.  😀

This is valuable knowledge you are learning, you will be able to assist others with their machine problems in no time. In fact, for some owners fixing a machine is part of the fun.

Just about everyone started out in this hobby similar to how you are.

Except we don't often get a $75 deal like you did. :garfield:
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 19, 2017, 04:19:59 PM
Back again in hopes of some more guidance.  I installed the door optics that came in today, but seem to still get the 61-1 error that will not reset.  Also tried the clear chip process, and still the same 61-1 error.


Is there a way to test to make sure the door optics are working?  What's the best way to make sure that they are lined up properly? 


Any other suggestions of things to look for to get past the 61-1 error?  Seems like the jackpot reset key isn't letting me past the error.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Shaggy on June 19, 2017, 04:36:34 PM
Back again in hopes of some more guidance.  I installed the door optics that came in today, but seem to still get the 61-1 error that will not reset.  Also tried the clear chip process, and still the same 61-1 error.


Is there a way to test to make sure the door optics are working?  What's the best way to make sure that they are lined up properly? 


Any other suggestions of things to look for to get past the 61-1 error?  Seems like the jackpot reset key isn't letting me past the error.


Here's a link to the optics test on the S+ forum.

Dave

http://newlifegames.com/nlg/index.php?topic=14723.0 (http://newlifegames.com/nlg/index.php?topic=14723.0)
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 19, 2017, 05:47:24 PM
Thanks, Dave.  Would that test for the coin comparitor optics be the same as the door optics?  I think my problem is that the machine isn't seeing the door as closed, but i could be mistaken.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Shaggy on June 19, 2017, 05:49:15 PM
Sorry, I posted the wrong test. I'll look it up and get back to you, if somebody doesn't post it first.

Here you go, sorry..... :wave:

Dave

http://newlifegames.com/nlg/index.php?topic=16237.msg86542#msg86542 (http://newlifegames.com/nlg/index.php?topic=16237.msg86542#msg86542)
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: therockinelvis on June 19, 2017, 07:43:27 PM
Go to the s+ section and scroll down.  You will see a page with a video showing exactly what to do.  Excellent instructions.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: knagl on June 20, 2017, 12:57:05 AM
I don't think you can't access the optics test when the machine is booting up into a 61 error.

Just to make 100% sure that you're trying to clear the 61 error correctly, you should be doing the following:

- Turn on the machine, get a code 61. 

- Press and hold the white self test button next to the power switch, the error should change to 61-1 (and you should hear a "ding" if the speaker is working).  Release the button.

- Ensure that the bill validator stacker ("cash can") door is closed firmly and latched (if equipped).

- Close the main door and ensure that the latch is all the way down.

- Turn the jackpot reset key on the side of the machine once and release it.  The 61-1 should clear and the machine should do its "maiden spin".  If it is not doing that, please tell us what you see happening (if anything) after that last step.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 20, 2017, 07:31:45 AM
Wonder if it may be the bill validator door sensor.  I read on here somewhere that you could bypass that by splicing the two green wires.  Any thoughts on that or if it would do more harm than good?  The lock on the box had been drilled out, so i had been trying to keep it taped shut.  Hopefully that is the issue and can be solved with bypassing.  Attaching picture for reference.







Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Ken on June 20, 2017, 08:20:10 AM
splice those two wires together .. no harm
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 20, 2017, 08:32:02 AM
I feel like i'm making some progress here.  Thanks for the ok to splice them together - seems I'm now able to get past the 61-1 error, and onto a 65-1.  Going to hunt around on the forums here for a bit to see what i can find regarding that error type.


Thanks again to all that have supported thus far!  I'm sure i'll be back for more  :)
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Shaggy on June 20, 2017, 08:51:02 AM
Here's the list of error codes if you haven't found them.   65-1 open the door and press the test switch 1 to 2 seconds.

http://www.newlifegames.net/igterrors/ (http://www.newlifegames.net/igterrors/)
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 20, 2017, 09:21:58 AM
Thanks again, Dave.  This is very helpful and now i'm able to get rid of all the error codes. 


Was just looking inside the machine and noticed something i have a question about.  At the back of the coin hopper, there is a connection that looks like a plug where the hopper plugs into.  There is one lonely stray blue connection that is not plugged in, and an empty slot where it looks like it may go.  Should i plug this wire into here, or leave it as is?  Picture below...


As a side note, i was able to play a quarter and hit on a cherry that should pay two quarters.  I hear the hopper revving up, then sounds like it changes direction.  Then throws a code of 3300.  I have about five dollars in quarters in there, so not sure if that is due to just a low level, or maybe something else?  Any thoughts?

One other note - and not sure if this is of importance or plays into what is going on here.  I did do the "clear chip" on the machine, and haven't yet changed any of the default settings.  Maybe this is something that is throwing off the coin hopper?



Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: rokgpsman on June 20, 2017, 09:33:58 AM
If for some reason the quarters don't ride up on the spinning hopper wheel (coin shelf) and then go past the coin counter that is mounted on the top edge of the hopper then the machine thinks the hopper is empty and gives the 3300 error.
You can unplug the machine and pull the hopper straight out of the machine. Then slowly turn the hopper wheel by hand in CCW direction and see if the coins are moving up on the wheel. Th wheel is tilted backwards so that the quarters will catch on little nubs/raised bumps on the wheel. Also look for any jammed coins at the top edge of the hopper that may be blocking coins from passing. On some machines or some models of hoppers if things get jammed up the hopper motor will reverse direction to try to unjam things, don't know if your hopper is this kind. Do a good visual inspection of the hopper coin bowl and up near the top of the coin bowl where the coin knife, coin separator and coin counter are located.

The hopper motor has a little brake that keeps the motor and wheel from turning unless it is supposed to. You will need to push this little brake to the released position to turn the hopper wheel. The brake is located near the hopper motor itself, usually on the left side of the hopper.

Don't force anything, don't want to break the brake.

If you inserted the CLEAR chip into the mpu board and did the CLEAR procedure then you not only cleared the ram but it also resets many of the machine preference settings and some of them will have to be set again to what you want. That's why it isn't recommended you do the CLEAR procedure unless you really need to. One of the things that goes back to default factory setting is the bill validator is disabled. Your hopper settings probably changed also, so you will have to check them to see what they are set to. There is a sticky note at the top of this forum that covers this. But it sounds like your hopper payout problem is something mechanical going on with the hopper, so check it over.

Post photos of your hopper showing the coin bowl and the top area of the coin bowl, we might see something that is the problem.
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Amechanic on June 20, 2017, 10:40:16 AM
Plug the wire back onto your hoppers plug.. I had the same problem on a S+ here about a month ago.. I must have knocked mine off cleaning out about 100 tokens because the machine was moved with coins in the hopper. Once i plugged my wire back on the plug the error code was gone and played and paid just fine..
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 20, 2017, 04:29:50 PM
I was able to take apart the coin hopper based on some of the other threads i've found along with using some of the feedback from here.  Looks like the plastic coin knife (not sure if that is the exact name) was broken off close to where it screws onto the hopper.  I tried temporarily repairing it with Gorilla Glue, but it just breaks right off again.  Looks like i'll have to order a new one and go from there.  It doesn't look like the coin knife was sitting close enough to the wheel, so hoping that is why it wasn't paying off. 


The pictures below don't show the coin knife lined up where it should be, but figured i would post these to see if anyone saw anything else that was "off."  Once i have the proper coin knife, i'll reinstall and adjust it accordingly.


Anyone know the real name of what i'm calling the "coin knife" and where i can find one that would be metal, instead of plastic?
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: rokgpsman on June 20, 2017, 04:39:15 PM
"Hopper knife" or "coin knife" is what I think it is usually called. Some of the guys here should have one if you need to get another. You can post a WTB message here and the staff will move it to the Classified Ads forum.

Looks like the point of the coin knife has slipped downward and there is a gap behind it. The point should be riding on top of that edge just above where the point is now. The idea is as a coin comes to the point the coin gets picked up by the knife and the coin then travels along the upper edge of the knife over to the left where it exits the machine. There are a couple of screws you can loosen to adjust the knife position. If the knife is bent and made of metal you can sometimes remove it and straighten it, then reinstall. If you remove it pay attention to how it is mounted, sometimes has shims or spacer washers on the knife mount screws. If the knife is plastic and defective then it has to be replaced.

I've made some notes on your photo below, may be helpful. In the area where I have added the yellow circle there should be a coin counter, they are either an optical sensor and the coin pass thru it's arms, or the counter is a rocker arm device that the coin pushes upward as it passes by. As the rocker arm moves upward its other end activates a switch or an optical sensor. Both types of counters send a signal to the mpu that a coin has been paid out. That way the mpu knows when to shutoff the hopper motor. I can't tell from the photo but didn't see your hopper's coin counter, unless that is a rocker arm counter with the rusty screw/mounting post in the photo??
 
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 20, 2017, 04:51:18 PM
Looks like the point of the coin knife has slipped downward and there is a gap behind it. The point should be riding on top of that edge just above where the point is now. The idea is as a coin comes to the point the coin gets picked up by the knife and the coin then travels along the upper edge of the knife over to the left where it exits the machine. There are a couple of screws you can loosen to adjust the knife position. If the knife is bent you can remove it and straighten it, then reinstall. If you remove it pay attention to how it is mounted, sometimes has shims or spacer washers on the knife mount screws.

 


Thanks again for the info!  I had just gotten done loosening the screws, so it had slipped down.  Wanted to take a couple of pictures at the time, but was too lazy to put it back in position where it should have gone.  Although, it did look like there was a pretty large space underneath the knife so it likely wouldn't have lifted the quarters.  Unfortunately, the coin knife isn't usable at this point and i'm ordering a new one.  When i reinstall, i'll make sure to orient it correctly so it lifts the coins off the wheel.  Keeping my fingers crossed that this will get me up and running  :)
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: rokgpsman on June 20, 2017, 04:55:49 PM
-EDIT- just reread stuff and saw that the knife is plastic and broken

Sounds good. While you are getting a new one sent to you you can try removing the knife and bending it slightly so that it will lay against the spinning coin wheel and the point is riding on the edge (shelf) that the coin travels on. That way you could test the hopper to see if anything else is needed.

While you were posting I went back and added more info to my post (reply #29 above) just before yours. Do you see a coin counter on your hopper? Look at the photo where I added a yellow circle. You should be able to work the coin counter up and down, same as a coin pushing it upward and then it moves down after the coin has passed by.

They do make hopper knives in plastic and in metal styles. There should be someone here on NLG that has them, also the usual places like ebay, Spin Inc, etc. They come in different sizes for the coin your hopper is using, like nickel, quarter, dollar, etc. And they are in different style according to which model of hopper (Bally, IGT, WMS, etc) so be sure to get the correct one.

Here is one source, but it is plastic and I'm not sure it is for quarters, might be nickels:
http://www.spininc.com/03015-0 (http://www.spininc.com/03015-0)
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: marchettig on June 20, 2017, 05:57:34 PM
I appreciate the picture with all the detail and labeling.  I had no idea what each of these parts are and that certainly helps my understanding.  I ended up finding the model number on the coin knife and ordered the exact same one.  Found a five pack of them so grabbed that to have some backups.  Once they arrive, I'll get back to troubleshooting.  THANKS AGAIN!
Title: Re: New to Slot Machines - How Do I Tell The Model and other questions from a beginn
Post by: Paul on June 20, 2017, 10:37:50 PM
Put in a WTB request for the coin knife .
One of the dealers here on the site will set you up.
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