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**Reel Slots** Gaming Machines => IGT Reel Touch Games => Topic started by: tomterlec on January 14, 2024, 10:12:11 AM

Title: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 14, 2024, 10:12:11 AM
Hi, first of all I want to say this is my first reel touch machine Flip Flop Deluxe. I’ve had plenty of S2000’s and there are many similarities.

Battery was dead, after changing battery cpu went through normal start up and I cleared errors. When the reels boot, reel 1 tilts. Switching  reel 1 to reel 2 position, error stays at reel 1.

I did not clear the machine, most times dead batteries don’t need it. If I should clear/key, what chips should be used? The cpu is a 1270.

I had a similar issue with reel tilts in a past machine. It was suggested to change the SG323 to higher version.

Thoughts?
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: Tilt on January 14, 2024, 10:53:23 AM
Well good on you for that.  There's no need to run a clear chip in most cases except to change the accounting denomination. 

Key 45/IVC00224 is the key/clear chips you need for your machine.

I would install SG536s and see if that resolves your reel tilt problems.  But also check and make sure the reel isn't rubbing on something and is fully seated in it's connector.

Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 14, 2024, 11:04:08 AM
Well good on you for that.  There's no need to run a clear chip in most cases except to change the accounting denomination. 

Key 45/IVC00224 is the key/clear chips you need for your machine.

I would install SG536s and see if that resolves your reel tilt problems.  But also check and make sure the reel isn't rubbing on something and is fully seated in it's connector.

Thanks Tilt, I was thinking the SG's wouldn't hurt. There does not appear to be anything rubbing in the machine.

Tom
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 14, 2024, 12:01:48 PM
That probability will not work, Reel Touch take specific SG chips they do not follow S2000 rules for normal SG.
You must use the SGs that came with it. I'm not home right now but I will confirm that you have the correct ones. Do you have a spare mpu to try? What SB do you have?
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: sixcardmark on January 14, 2024, 12:11:39 PM
SG536s should work:

GAME TYPE
This version supports Reel Touch games with multi-denomination. The available games are:
Bucks Ahoy Denver Duck Double Diamond Run Flip Flop! Deluxe Frog Prince Kenny Rogers Lucky Larry’s Lobstermania Ms. Little Green Men Tabasco
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 14, 2024, 12:26:48 PM
That probability will not work, Reel Touch take specific SG chips they do not follow S2000 rules for normal SG.
You must use the SGs that came with it. I'm not home right now but I will confirm that you have the correct ones. Do you have a spare mpu to try? What SB do you have?

I have SB000539 in the game. I have a spare MPU I can try, I’ll see what it does this afternoon.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 14, 2024, 12:29:21 PM
SG536s should work:

GAME TYPE
This version supports Reel Touch games with multi-denomination. The available games are:
Bucks Ahoy Denver Duck Double Diamond Run Flip Flop! Deluxe Frog Prince Kenny Rogers Lucky Larry’s Lobstermania Ms. Little Green Men Tabasco

Thanks Sixcardmark, I reached out to RB for the SG536’s.

Tom
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: a69mopar on January 14, 2024, 12:29:42 PM
SG000536:
This version supports Reel Touch games with multi-denomination. The available games are:
Bucks Ahoy Denver Duck Double Diamond Run Flip Flop! Deluxe Frog Prince Kenny Rogers Lucky Larry’s Lobstermania Ms. Little Green Men Tabasco
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: sixcardmark on January 14, 2024, 12:30:51 PM
Change out those 539s:

GAME TYPE
This version supports S2000 games with single and multi-denomination capabilities. The available stepper slot game types and games are:
Type 111 (Base Paytable Only) designed for use with AC Coin external bonus devices.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 14, 2024, 01:33:48 PM
Change out those 539s:

GAME TYPE
This version supports S2000 games with single and multi-denomination capabilities. The available stepper slot game types and games are:
Type 111 (Base Paytable Only) designed for use with AC Coin external bonus devices.

Change out SB 539's to what?
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: sixcardmark on January 14, 2024, 01:39:53 PM
SG536's  Don't change the SB.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 14, 2024, 01:43:30 PM
Give me a few hours to get home and check my data.
SG, SB,VS, ATA,BGM, and RFA all have to match or it just won't work.
Anything on the harddrive indicating what files are installed. Is it a bios 1 or bios 2 top box? All of this makes a difference you can't just throw in what the psr says, they all have to match.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: a69mopar on January 14, 2024, 02:14:43 PM
here is for the 536:
Version PROM The version PROM controls what is available to meet special jurisdictional requirements and controls what certain features and options are available. The label indicates STEPPER VERSION and the version number:
VERSION
DESCRIPTION
VS011GX1
multi-denomination
VS011NX5
multi-denomination –New Jersey ONLY
VFD The VFD program controls the vacuum fluorescent display. The label indicates VACUUM FLOR DISPLAY and the VFD number. VFD00007 is required for controller boards with part number 75117700. VFDF3001 is required for controller boards with part number 75120400.
LCD System
Driver The multi slave program is responsible for playing sounds and displaying information such as tilt messages and menu options. The label indicates the factory-installed ATA number and the bonus game modules (BGM). SG000536 requires ATA20059 (or replacement).
Optional

here is for the 323:
Version PROM The version PROM is a 27C1001 or a 27C010 device that specifies the machine release number, the jurisdiction ID, and the casino ID. The version PROM controls what is available to meet special jurisdictional requirements. The label indicates STEPPER VERSION and the version number (VSnnnxxx). SG000323 must use VS009GX0 (or replacement).
VFD The VFD program controls the vacuum fluorescent display. The label indicates VACUUM FLOR DISPLAY and the VFD number. VFD00007 is required for controller boards with part number 75117700. VFDF3001 is required for controller boards with part number 75120400. Some game themes require an additional display. The number (VFD1xxxx) is dependent on the game theme.
LCD System
Driver The multi slave program is responsible for playing sounds and displaying information such as tilt messages and menu options. The label indicates the factory-installed ATA number and the bonus game modules (BGM). SG000323 requires ATA20023 (or replacement).

This is not to say that it wouldn't work with either of course, but I believe this is what Qbert is getting at.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: a69mopar on January 14, 2024, 02:24:53 PM
I did read change notice 4243G which made the sg000323 (among others) inactive and replaced with sg000387. this was in 2006, so probably many more revisions after
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 14, 2024, 02:52:04 PM
Give me a few hours to get home and check my data.
SG, SG,VS, ATA,BGM, and RFA all have to match or it just won't work.
Anything on the harddrive indicating what files are installed. Is it a bios 1 or bios 2 top box? All of this makes a difference you can't just throw in what the psr says, they all have to match.

How do I find that? Top box doesn’t appear to swing open or have easy access.

Tom
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 14, 2024, 04:03:37 PM
Thanks Mopar it gets even more complicated than that.
My initial thoughts are you probably have the correct chips, check the reel shelf socket on #1 and make sure all pins are in place and not pushed back.
If you have another 1270 board I would try that if there is nothing wrong with the socket or wiring on reel 1.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 14, 2024, 05:09:40 PM
If you take the top glass off the top box swings out hinged on the right side looking into the machine.
Bios 1 = red white & blue splash screen in the beginning.
Bios 2 = green and yellow energy star screen and counts the ram test.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 14, 2024, 05:13:57 PM
Warning DO NOT try and review contents of harddrive with an external laptop especially if it's a bios1 it will render the harddrive useless in the machine
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 15, 2024, 06:22:26 PM
Any updates? Bios 1 or 2?
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 15, 2024, 07:54:04 PM
Any updates? Bios 1 or 2?

Sorry no. Work took priority, hope to get back to it tomorrow.

Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 16, 2024, 08:14:40 PM
If you take the top glass off the top box swings out hinged on the right side looking into the machine.
Bios 1 = red white & blue splash screen in the beginning.
Bios 2 = green and yellow energy star screen and counts the ram test.

Im not sure what I need to see by opening the top box. Here are some boot up screens, hope this helps some.

Tom
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 16, 2024, 08:50:39 PM
OK Tom you have a bios 1 machine, thanks for the pictures the 323s should work with that setup. The 536s are for ATA20059 which I'm pretty sure requires a Bios 2 configuration. Your top box appears to be working fine, so I would leave it alone for now.
My recommendation is this.
1 verify that the reel #1 wires where the reel assy plugs in is in good condition and no pins have been pushed back in the socket.
2 Reseat the plug from the reel harness to the backplane.
3 Try a different 1270 board. You still should only have to turn the jackpot key a few times like you would when doing a battery change. (Make sure the battery is good also on the replacement 1270.)

Report back your findings and good luck.
Rich
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on January 27, 2024, 03:34:20 PM
Update, SG 536 made no difference, still getting reel tilt 1 as soon as first reel spin starts. I’ve gone through connectors to reel (no pins pushed out), also to mother board (removed and reseated). Looking like this is hardware all the way. Starting to think about the motherboard may need to be replaced? 

Any other suggestions?

Tom
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on January 27, 2024, 08:13:39 PM
Yes I would go with the backplane and use your original SG chips that should fix the problem.
Rich
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on February 04, 2024, 05:11:55 PM
Update:I got back into the machine today and with the brightest light I have found 2 bent pins on the motherboard reel connector. While I was at it, looked at my MPU and found 1 bent pin. Put everything back together and the game finally booted without reel tilt.

Tried a clear and reset but was unable to get into accounting denomination or player denominations (multi denomination game). The only thing I could change was coin denomination. I used IVC224 and Key 45, is this correct for 1270 enhanced boards?

Any ideas why I couldn’t access player denominations?
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on February 04, 2024, 05:30:38 PM
Ok now let's go back to what SB, SG, and VS chips are you using?
224 and 45 are the correct ones for 1270
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on February 04, 2024, 06:36:36 PM
Ok now let's go back to what SB, SG, and VS chips are you using?
224 and 45 are the correct ones for 2270

SB 539
SG 536
VS 009GX0

Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on February 04, 2024, 06:58:26 PM
Put the SG 323s back in and that should allow you to set up multi denom after keying again.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: tomterlec on February 11, 2024, 03:36:55 PM
Put the SG 323s back in and that should allow you to set up multi denom after keying again.

Replaced SG536 with SG323 and I was able to key and set up multi denominations. Thanks for all the tips qbert!

Tom
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on February 11, 2024, 04:13:37 PM
Glad everything is working.



thanks to all for helping.
Rich
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: Tilt on February 11, 2024, 04:54:56 PM
  3XX series SGs are known to have reel tilt issues on 1270 boards, there are IGT CN's that describe the issue.  536's in his case are the replacement for the 323's and they worked.  He had them installed.  The reason he lost multi-denomination is because it the 536's need a VS011GX1 for that capability. 

Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: qbert on February 11, 2024, 05:57:04 PM

Bios one machine does not like SG 536s the psr calls for ATA20059 which is bios 2 configuration. I'm sure his harddrive has ATA20023,
 I have been doing Reel Touch for a long time.
Never ever had a reel problem with 323s.
I have spent hundreds of hours on Reel Touch.
 Reel Touch do not follow normal S2000 rules.

Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: Tilt on February 11, 2024, 06:08:36 PM
 they were replaced for a documented reason.
Title: Re: iGT Reel Touch Reel 1 Tilt at start up
Post by: a69mopar on February 12, 2024, 10:54:05 AM
Sometimes there is more than one fix for a problem.  We are fortunate to have many passionate and knowledgeable members here. It can be expected to have different approaches  for these things.

I modified some posts, and I'm going to lock this topic, for now.

It's good to hear the machine is up and running again.  Hopefully it continues to work for a long time.
Thanks,
Wayne
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