New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => Bally Alpha (Cinevision), and ALL Bally "V___" series - V5000, V2000, V1000, etc. => Topic started by: Slots4me on June 15, 2023, 10:48:10 AM

Title: Bally alpha m9000 printer com error
Post by: Slots4me on June 15, 2023, 10:48:10 AM

I am getting a printer com error on my Bally m9000...
Worked fine before cf clear.
Printer feeds before game setup
Boots with bezel light on..then light goes off before game loads

Title: Re: Bally alpha m9000 printer com error
Post by: sixcardmark on June 15, 2023, 10:51:07 AM

Did you enable and select the correct printer when you set it up after clear?

Title: Re: Bally alpha m9000 printer com error
Post by: Slots4me on June 15, 2023, 10:58:48 AM

Yes Setup machine correct..
I'll try another cabinet
Thanks Mark

Title: Re: Bally alpha m9000 printer com error
Post by: Slots4me on June 15, 2023, 12:19:39 PM

2 cabinets 2 printers same error
Only have 1 m9000 mpu to test.

Title: Re: Bally alpha m9000 printer com error
Post by: a69mopar on June 15, 2023, 12:24:46 PM

Which printer is in it? What printer did you set in the settings?

Title: Re: Bally alpha m9000 printer com error
Post by: coolwavepic on June 15, 2023, 12:28:56 PM

 You are not setting up the printer correctly. Tell us what printer is in the machine.

Title: Re: Bally alpha m9000 printer com error
Post by: Slots4me on June 15, 2023, 12:53:49 PM

Printer worked last week in same machine.. Did not like progressive settings so changed
Now printer comes up with printer com error ..
Cleared with 312 card
Machine setting .Device config.epic 950
 it's a Epic rs232 950

Title: Re: Bally alpha m9000 printer com error
Post by: dailey on June 15, 2023, 03:00:09 PM

I recently had the same problem. Printer always worked fine then I got a printer comm error. Two things I found wrong and I don't know which was the culprit. I suspect the cabinet was overheating because I found some fans weren't working. Also, the battery was getting low. I replaced the bad fans and changed the battery and never got that error message again.

Title: Re: Bally alpha m9000 printer com error
Post by: Slots4me on June 15, 2023, 03:22:53 PM

Thanks for Info
I will try new batts

Title: Re: Bally alpha m9000 printer com error
Post by: Slots4me on June 15, 2023, 07:33:36 PM

Replaced all batteries still comes up with printer com error

Title: Re: Bally alpha m9000 printer com error
Post by: a69mopar on June 15, 2023, 08:37:52 PM

I had something similar happen with an alpha from the Wynn. I changed the dip switches on the epic 950, then it worked ok. I'll look for the settings tomorrow.

W

Title: Re: Bally alpha m9000 printer com error
Post by: a69mopar on June 16, 2023, 06:45:13 AM

Two pics show 2 settings that the dips were at for the machines.
Could be worth a try.
I would also check your mpu for bent pins at the back connectors.

Thanks,
Wayne

Title: Re: Bally alpha m9000 printer com error
Post by: a69mopar on June 16, 2023, 07:57:39 AM

The dip switches are on the side under a small clear plastic cover that just pops out. Just in case..

Title: Re: Bally alpha m9000 printer com error
Post by: Slots4me on June 16, 2023, 09:14:04 AM

Thank you 69Mopar
Will check it out

Title: Re: Bally alpha m9000 printer com error
Post by: a69mopar on June 16, 2023, 04:48:17 PM

I always turn off the cabinet power before I press the printer release button and pull it out. Until I have it back in of course.

Title: Re: Bally alpha m9000 printer com error
Post by: Slots4me on June 16, 2023, 05:56:59 PM

I've tried dip switch  with
 only 2 active
And 2/7 active
All pins are straight on mpu case
No luck still get com error