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**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: jplynn711 on January 29, 2018, 11:21:47 AM

Title: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 11:21:47 AM
I have a Double  BlackJack machine that the bill acceptor will not take bills .I hear it power up and initialize but wont work .I bought it used and guy I got it from gave me a DBV-200 to install but when I did it is the same .You can hear it intialize on start up but does not work either .HELP :thank_you:
Title: Re: Bill Acceptor not working
Post by: Tilt on January 29, 2018, 11:31:36 AM
Is your Double Blackjack a 3 reel slot machine?
Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 29, 2018, 11:51:40 AM
We need more information.

Post photos of the bill validators you have. Look on the DBV-200 for a sticker that says something like "ID-0XX" and tell us what it says. On the bottom of the DBV-200 there is a cutout and you can see several dipswitches, post a photo of that too. I think all of the switches should be OFF, if they are you can try changing switch #10 to ON to see if that gets it to working.

Also, your machine has to have the bill validator set to Enabled in the setting/preferences, if it is disabled you will need to use a SET chip. You can press the white TEST button inside the machine and bring up the menu on the front display. Press the TEST button a few times until you see step 9. If it says "9-0" then the bv is disabled. A SET chip will let you change this to read "9-1".

Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 12:13:49 PM
Is your Double Blackjack a 3 reel slot machine?

3 reel s-plus
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 12:25:46 PM
I have valadator out but I dont see any dip switches on the bottom of it
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 12:29:56 PM
ok I had to remove a little cover .all the dips are down in of position .

all are off so i switched 10 on .Now when powering up the bill val. cycles but not as long as before but still does not accept .

And I think I pushed the white button wrong because now it wont even take quarters now .it shows a 21 .Is there a list of menu settings and a step by step to access menu. I never could get to the 9-0 and 9-1 setting you are talking about .got everything but a 9 lol.
Title: Re: Bill Acceptor not working
Post by: Jim on January 29, 2018, 01:17:07 PM
for right now don't worry about the bill unit not working, lets get the machine back to accepting coins first.

unplug the white connector on the 200 head (front one) this will remove power from the unit, now we don't have to worry about it right now.

close and latch the main door, this should reset the tilt code 21, what happens when you do this?

Jim
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 01:17:46 PM
I did get a igt set chip and just did it .I reset to 9-1 .(it was on 9-0) .
reinstalled  game prom and powered up and it shows a 61 in winner paid .On inside of machine it has a paper tag that says 61 is bad cmos ram .WTF
Title: Re: Bill Acceptor not working
Post by: Jim on January 29, 2018, 01:21:18 PM
you have to clear the 61 code, press the white test button, should see a 61-1, now close the door and latch down, now turn the jackpot key one time, it should load the game or go back to a 61 code, if it goes back to 61, then you have to clear the machine.

Jim
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 01:30:42 PM
it went back to 61  :duh:

I have he igt clear chip also .Do I use this now
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 02:19:10 PM
for right now don't worry about the bill unit not working, lets get the machine back to accepting coins first.

unplug the white connector on the 200 head (front one) this will remove power from the unit, now we don't have to worry about it right now.

close and latch the main door, this should reset the tilt code 21, what happens when you do this?

Jim

went back to 21 .it will spin reels one time after closing door then 21 comes on right after or when i insert a coin it comes back on .I hit rest button clears it but when I put another coin in it goes back to 21
Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 29, 2018, 02:21:48 PM
If you use the CLEAR chip you will create a lot of headaches for yourself, so don't use it unless told to. It is a last resort type of thing. Follow the advice here on trying to fix the errors you are seeing before you try using the CLEAR chip.

Like Jim said, it is best to get the machine back to working with no errors, they figure out the bill validator problem.

The photo you posted of the DBV-200 shows it has a sticker with ID-023, that is good. When you turn it over does the eprom on the bottom side have a label? If the sticker on the top is still valid (no one has upgraded the eprom with newer software) then your DBV-200 has fairly old software. And dipswitch #10 should be OFF. See below:

-EDIT- even though the bill validator may have older software it should still accept a $1 bill. So when you are troubleshooting the bill validator always use just a $1 bill. Later when it is working you can see what other bills it will accept.

Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 02:36:53 PM
right now the 61 error is gone but I cant get rid of the 21 .
Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 29, 2018, 02:42:56 PM
Error code 21 relates to a coin in problem. Post a photo showing the inside of the main door so we can see the coin comparitor and other coin stuff. And post a photo of the entire front of your machine, just to make sure we know what you have.

Was the machine working ok with coins before? If so what happened after that? When you close the door are you latching it too? (push down on the latch post to lock the door). The reels should spin to initialize.


Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 02:48:43 PM
Error code 21 relates to a coin in problem. Post a photo showing the inside of the main door so we can see the coin comparitor and other coin stuff. And post a photo of the front of your machine, just to make sure we know what you have.

Was the machine working ok with coins before? If so what happened after that? When you close the door you are latching it too? (push down on the latch post to lock the door). The reels should spin to initialize.

I had no problem with coin compairitor until I started pushing the white rest button to get to the 9-0 or 9-1 setting .It has been working fine except bill taker for months .When I tried to push white button too much I guess thats when the 21 came up .
When I rest it it will spin after closing doors like always and with out putting in a coin the 21 comes on
Title: Re: Bill Acceptor not working
Post by: Jim on January 29, 2018, 03:28:24 PM
21 code is something to do with the coin input circuits, usually the coin in optics,  with the 21 displayed, open the door, press the white "test" button and it will place you in the machine diagnostic mode, press the button until you get to the input test indicated by a 10_1 in the winners display window, now with the machine as is ,unplug the cc-16 and remove it from its holder, now place a Popsicle stick or something close to it, in the opening where the coin typically would pass, move it from side to side, the 10_1 should change to a 10_0 at some point, advance to 11_1, do the same , also press the tiny white button beneath the plug for the optic it should also change the 11_1 to a 11_0, do the same for 12_1, this will test all the optics, all must show a change.

Jim 
Title: Re: Bill Acceptor not working
Post by: Tilt on January 29, 2018, 03:48:30 PM
Is your Double Blackjack a 3 reel slot machine?

3 reel s-plus

Moved to the S+ Forum
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 04:26:51 PM
21 code is something to do with the coin input circuits, usually the coin in optics,  with the 21 displayed, open the door, press the white "test" button and it will place you in the machine diagnostic mode, press the button until you get to the input test indicated by a 10_1 in the winners display window, now with the machine as is ,unplug the cc-16 and remove it from its holder, now place a Popsicle stick or something close to it, in the opening where the coin typically would pass, move it from side to side, the 10_1 should change to a 10_0 at some point, advance to 11_1, do the same , also press the tiny white button beneath the plug for the optic it should also change the 11_1 to a 11_0, do the same for 12_1, this will test all the optics, all must show a change.

Jim
I see no change it stays 10_1 .When I push little white button on bottom of of coin thing it does not change to 11_1 or anything else
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 06:25:55 PM
Ok update :

So I had to take out coin optics boards and I cleaned everything up with some qtips and reinstalled .The 21 code is gone and coins work fine now .Had some dust in it .
I installed set chip after I played a bunch of coins to get bill validator working.
I set it to 9_1 ,it was 9_0
reinstalled game chip and powered it up .
everything works but still bill changer does not work  :duh:
I even went back and tried to install the original bill validator but same old same old.
Now after spending 6+ hours on this POS I am right back where I started from, I feel like sticking a screwdriver in my eye, right about now  lol
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 06:36:11 PM
Did you set denomination?
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 06:42:45 PM
Where is setting for bill validator denomination .
I set the coin denomination after I set the 9_1 setting
Is the a bill validator setting ?
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 06:54:11 PM
yes that was it.  Which sp chip is in machine would be next question?
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 06:58:29 PM
yes that was it.  Which sp chip is in machine would be next question?


OK which one is the SP chip .
This machine came with a bill validator and nothing was ever changed in it .I did sit for a while before I bought it .
I noticed the lights also above bill slot don't even come on
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 07:18:28 PM
open the door and press the white button until you see a 4 in coins played window, (about 10 times), what number appears in credits window?  that should be the sp number
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 07:22:08 PM
open the door and press the white button until you see a 4 in coins played window, (about 10 times), what number appears in credits window?  that should be the sp number

winner slot says    4711
credits shows 0804
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 07:27:33 PM
I do not know that sp.  press white button until you get a 7 in coins played and see what you get then
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 07:31:06 PM
I do not know that sp.  press white button until you get a 7 in coins played and see what you get then

1000  but the last zero is blinking . in credit paid
 blank in credits
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 07:32:38 PM
OK press the white button one more time.  if this number is 0000 then the bv won't work.
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 29, 2018, 07:35:20 PM
OK press the white button one more time.  if this number is 0000 then the bv won't work.

now the 1000 is in the credit slot with last zero blinking
and Credits paid is blank
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 07:37:40 PM
well those setting are correct.  just keep hitting white button til it doesn't do anyting and close the door. 

I tried.
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 07:54:33 PM
There are some sp's that require you flip jumper 4 on the mpu board to enable the bv but sounds like you need to test the bv itself.
Are all the switches up on the bv?
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 29, 2018, 08:22:02 PM
ok I had to remove a little cover .all the dips are down in of position .

all are off so i switched 10 on .Now when powering up the bill val. cycles but not as long as before but still does not accept .

And I think I pushed the white button wrong because now it wont even take quarters now .it shows a 21 .Is there a list of menu settings and a step by step to access menu. I never could get to the 9-0 and 9-1 setting you are talking about .got everything but a 9 lol.

Did you flip dip switch 10 back to where it was?
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 08:54:41 AM
ok I had to remove a little cover .all the dips are down in of position .

all are off so i switched 10 on .Now when powering up the bill val. cycles but not as long as before but still does not accept .

And I think I pushed the white button wrong because now it wont even take quarters now .it shows a 21 .Is there a list of menu settings and a step by step to access menu. I never could get to the 9-0 and 9-1 setting you are talking about .got everything but a 9 lol.

Did you flip dip switch 10 back to where it was?

Yes sir
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 08:59:23 AM
There are some sp's that require you flip jumper 4 on the mpu board to enable the bv but sounds like you need to test the bv itself.
Are all the switches up on the bv?

Now is that dip switch # 4 or is it a jumper 4 .
I do see a E4 jumper ?And E4 has no jumper on it now
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 30, 2018, 09:19:32 AM
Dip switch #4.  I would wait til Jim or someone with a par sheet for your sp before changing anything on mpu board.  Jim is the s+ expert.
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 09:42:45 AM
Is there a way to see if the 9_1 is set without having to install set chip .Just want to see if setting sticks or not .
Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 30, 2018, 09:44:14 AM
Is there a way to see if the 9_1 is set without having to install set chip .Just want to see if setting sticks or not .

That's what the white TEST button inside the machine is for. You press it until menu step 9 comes up and you can view its setting. The SET chip is only needed if you want to enable the bill validator, or to set the denomination on your machine. Someone mentioned earlier about making sure the denom has been set, did you confirm that? Attached is the document for your SP804 chip, it has the instructions for using the TEST/Settings menu system.

These slot machines are not simple home-arcade games, you will have to spend some time learning how they work if you plan to keep it running and make changes now & then. Everybody starts out without a lot of knowledge about them but they learn it over time, otherwise it can be very frustrating.
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 10:21:52 AM
it is a 25 cent machine so I set it to 25
Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 30, 2018, 10:29:26 AM
it is a 25 cent machine so I set it to 25

That's good. This discussion is getting long and a little rambling, can you summarize and restate what is working and what is not working on the machine? I think that would help others that want to help to know what to suggest.
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 10:30:07 AM
Ok so i checked and it is flashing a 9 then  0  in credits played window .

So I re installed the set chip and it showed it was on 9-1 and I set it to 25 again
But then I reinstall game chip and recheck it and it shows 9  then flashes 0 in the credits play window
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 10:35:45 AM
That's good. This discussion is getting long and a little rambling, can you summarize and restate what is working and what is not working on the machine? I think that would help others that want to help to know what to suggest.
[/quote]

everything on machine works .I had an issue out of the blue with a 21 code but I cleaned the coin slot out (it had some fine black dust in it and it is fine now
it is a 3 coin machine all play functions work as long as you plug quarters in it .The guy I bought it from bought a dvb-200 bill validator for it but never installed it (came with a 145 or 6 still have it ) .I have tried both of them .I also notice the lights over the slot for bills does not come on either .The one that says $1 to $100 face up .

Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 30, 2018, 10:46:34 AM
ok, thanks. Is it possible that the guy you bought it from can install the DBV-200 and get it working for you? It sounds like he is in your area and he is familiar enough with the machine that he could get the bill validator working for you.
 
Correct any of the following if it is wrong:

So the only issue is getting the bill validator to work.

And you've enabled the bv by setting menu step 9 to 9-1. And you've set the machine denom to 25 cents.

When the machine is powered on the bv motor runs, it is doing its initialization. When you try to insert a $1 bill does it pull the bill in? Or maybe it pulls in the bill and then rejects it back out?

You have 2 of the DBV bill validators and they are both doing the same thing? The person you got them from says both work ok? The older DBV-145 will only work with a $1 bill due to age of its internal software (that's the eprom inside the DBV). Sometimes on an S+ machine when you upgrade the DBV to a DBV-200 the older DBV-145 power supply is not strong enough to operate the DBV-200. This power supply is a black box mounted to the left of the DBV, you can follow the cable from the DBV back to the power supply to find it, it should look like the photo below. Post a photo of yours if you are not sure. In fact we haven't seen what the machine looks like, so if you will post some photos of it and attach them to a message it might be helpful. Click on the green link below a message dialog box that says "Attachments and other options" and follow the prompts to post photos.

When you look at the DBV power supply notice if it has any vent slots cut into the housing. The DBV power supply with vents is the newer style that works more reliably with the DBV-200. I'm not sure this is your problem but it is something to consider.

(click image to enlarge)
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 11:13:29 AM
yes only bill changer now is issue.
I hear bill validator initialize and run after that but it will not take a bill at all .
Both validators are the same hear them run but does not take a bill . Not even a little bit
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 11:20:17 AM
and has the older power supply.
Title: Re: Bill Acceptor not working
Post by: Jim on January 30, 2018, 11:21:48 AM
since you can get into the diagnostic tests you should be able to check all the settings of the bill unit.  it would help if you could get the S+ diagnostic flip cards to look at. It will help you understand all of these tests and menus. these tests will tell you everything about the condition of your machine, saves so much time and effort and chasing your tail around.

open the door, press the white TEST button one time--- you are now in the test mode.  use the buttons on the front door to navigate through the menus and tests.  the bet 1 credit button will advance you through each main menu,  the bet max button will go back to a certain menu if you pass by it, the change button will advance you through each menu.  the flip cards show you what number will be in what window and what it means!! SO IMPORTANT TO HAVE THOSE CARDS WHEN TRYING TO FIND OUT ANYTHING ABOUT YOUR MACHINE.  THEY SHOULD BE IN THE FAQ SECTION . 

PRESS THE  bet 1 button until you see the number 5_0 or 5_1 or 5_2.  STOP, now press the change button, each time you press that button you will advance to the next number, which is another setting to check, press the change  button  until you get to the number 9, this is the setting the machine is set to, its either a 1 or a 0, if a 1 then the bill unit is enabled, if a 0, its not enabled.  now press the the bet 1 button until you see a #6 in the coins played window, this is the setting the machine has locked in for the denomination, in your case it should be 25, if not then your setting is not correct.

using the flip cards and going through the menus and settings, you can test every function of this machine and know with out a doubt what is working and what is not!!!!   it will test the hopper, the switches, the bulbs etc.etc.

so check those two settings and you will know that the software has been set properly and your problem is elsewhere.

Jim 
Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 30, 2018, 11:40:41 AM
Jim- is this (attached) the S+ flip cards you are referring to?

Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 12:05:39 PM
here is #6 setting
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 12:13:34 PM
Sorry posted wrong pictures of the 9_1 setting
Title: Re: Bill Acceptor not working
Post by: Jim on January 30, 2018, 01:41:33 PM
Yes those are the cards I was referring to.  invaluable when troubleshooting an S+ machine.  if you could make those available for everyone to access I think they will answer a lot of people's  questions about settings and running tests on their respective machines.

The pictures you posted show that the machine is set it for 25 cent denomination, and the bill acceptor is enabled, so as far as the set chip is concerned, you did everything correctly.  if all the limits were set in coins played window #7 and #8  set to 1000, then all your settings are correct.  (perhaps one we will have to address after you get it to work (bill to hopper setting, with your SP 804 chip, dip switch #4 has control of that, in test 5_0, that also has control, at the end of that menu, the status of the 8 DIP switches is displayed, typically 1111  0000. )
 what happens when you power up the machine?  the bill unit should have two distinct cycles, one is the transport to the cash cash reset, a heavy grinding noise, and the head to transport cycle a soft gear meshing noise.  the two red LEDS on the 200 head should be on.(visible between the two plugs on the left side. indicates power to the unit from the black power supply, transport has to be seated properly in the housing so it can mesh with the cash can, otherwise the machine will think it is not there and won't initialize.

if the two noises are present and the LEDS are on, disconnect the four pin connector on the front right, the unit should start to cycle immediately, its looking for the cash can, this will test the cash can optics and associated wiring, if all  this is good, place the two bulb/socket from the insert yellow decal into the denomination bulb/socket to test them to see if they are good, if good  run input test # 27 , this should light up the bezel and let you place a bill into the unit.

let me know the results of all this,

Jim
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 30, 2018, 02:44:01 PM
ok so at the end of the 5_0  menu the dip switch status showed 1110 0000 .

So I moved the #3 dip switch and it showed 1111 0000 and KABOOM its working lights are on and it is taking $1 dollar bills .tried a newer 5 and it spit it back out .

But when u put a buck in it drops quarters and I want it to do credits for bills .So I guess #4 switch is in play now ?
Title: Re: Bill Acceptor not working
Post by: Jim on January 30, 2018, 02:52:52 PM
I'd have to read the psr about the #4 switch,  usually that would allow setting #8 to be set in the 5_0 menu,  that usually controls how the machine handles the bill input, either pay from the hopper or go to credits.

Jim 
Title: Re: Bill Acceptor not working
Post by: rokgpsman on January 30, 2018, 03:33:23 PM
ok so at the end of the 5_0  menu the dip switch status showed 1110 0000 .

So I moved the #3 dip switch and it showed 1111 0000 and KABOOM its working lights are on and it is taking $1 dollar bills .tried a newer 5 and it spit it back out .

But when u put a buck in it drops quarters and I want it to do credits for bills .So I guess #4 switch is in play now ?

Whenever a DBV will take a $1 bill but not other bills that means the software inside the DBV is out of date. You can try other bills like a $20 and a $10 to see if they will work. On the DBV-145 you won't be able to update it. But on the DBV-200 you probably can get it updated and it will take the new $5 and all other new bills except for the new $100. When you can, post a photo of the bottom of your DBV-200 showing the eprom/memory chip it has.

Below is a portion of the SP804 document with mpu board dipswitch and menu step 8 information:

(click image to enlarge)
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 31, 2018, 08:32:45 AM
So Im stuck on this adjustment ,Going thru menu I am getting two #8 pages .I know I am doing something wrong .
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 31, 2018, 09:00:39 AM
press white button 3 times to get to 5  0 (leave or change to 5  0)  turn key 3 times to get to 8  0  set to 8  1 with spin button.  hit white button to save.
this should do it.
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 31, 2018, 09:11:53 AM
Ok when i got there it is set on 8_2 and it wont let me change it with spin button .When I got to the 8 _2 it shut off the light to the spin button like it disabled it .

Do I need to move #4 switch ?
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 31, 2018, 09:17:36 AM
Make sure there are no credits on machine, sometimes it won't let you change things with credits on it.
Title: Re: Bill Acceptor not working
Post by: sixcardmark on January 31, 2018, 09:21:35 AM
Yes turn #4 off
Title: Re: Bill Acceptor not working
Post by: jplynn711 on January 31, 2018, 09:43:29 AM
Ok Im in business now .Strange though I had to turn that #4 switch on yesterday to get the bill validator to work .after turning it off bill validator is still working .Hey what ever works right  :dancing_2:
now just need a few lights replaced .



Thanks Jim & Sixcardmark  for your help .  :hail:
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