New Life Games LLC
General NLG Chat => Rants and Raves (SEE DESCRIPTION BEFORE ENTERING!) => Topic started by: GOS on April 08, 2021, 10:14:28 PM
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For those of us using Ebay - they made us all let Ebay collect our funds from any source they can via MANAGED PAYMENTS - before all payments went thru Paypal - any disputes were handled via EBAY and/or Paypal - if you lost the dispute you lost your money - but there still was some seller protection and you could argue your case.
NOT NOW
If a buyer knows he will win by bypassing ebay - they will go to their CHARGE CARD BANK and file a claim..
What that does is takes all of our rights away - the Bank will always side for their customer - so not only do you lose your money - the item - you get the old "CHARGE BACK" fee of $20 on top of it.
To all of you - if you BUY and have a problem - forget EBAY - go to you Charge Card and file a claim.
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eBay already sides with the customer (buyer), it just makes it even easier for dishonest buyers to get their money back. By pure luck, I still haven't been forced onto Managed Payments but I know it's only a matter of time; eBay Australia hasn't quite finished transitioning everyone across to MP yet.
Ironically, the only time the seller gets some form of protection is through the Global Shipping Program, but it's a double-edged sword - international buyers absolutely hate it because the GSP/Pitney Bowes is ridiculously expensive for sending small/cheap items. For example, the GSP charges around $40 (AUD, so about $25-$30 USD) to ship anything from the US to Australia, even for something tiny like a DVD or a Nintendo Switch game which would otherwise go at the USPS large letter rate for around $10 (AUD).