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Bill Validators, Currency Acceptors and Printers => JCM WBA 10, 11, 12, 13, 14, 20, 21, 22, and 23 Bill Validators => Topic started by: gposing on August 23, 2015, 11:05:15 AM

Title: Wba 11 won't read bill
Post by: gposing on August 23, 2015, 11:05:15 AM

i have a transport that will pull the bill in, pause then kick it back out.  I have swapped the chip and head with a working unit, so I'm almost sure it must be transport.  Any ideas on what could be causing this.  I would like to get working so I have a spare one.  Thanks

Title: Re: Wba 11 won't read bill
Post by: buybestslots on August 23, 2015, 02:56:42 PM

make sure credit limits are set right

Title: Re: Wba 11 won't read bill
Post by: gposing on August 23, 2015, 03:21:57 PM

Tried it with no credits in machine.  It is like the unit reads it but not communicating with slot. 

Title: Re: Wba 11 won't read bill
Post by: rokgpsman on August 23, 2015, 03:48:19 PM

Have you checked the bill path for blockage, like another bill or something stuck in there? Also on some machines I think it won't accept any more bills if the credits already on the machine are near the hopper limit. Have you tried different bills, including a $1 ?

Title: Re: Wba 11 won't read bill
Post by: Shaggy on August 23, 2015, 04:19:25 PM

Could the dip switch position cause this?

Title: Re: Wba 11 won't read bill
Post by: gposing on August 23, 2015, 04:30:55 PM

I switched them all on then off again.

Title: Re: Wba 11 won't read bill
Post by: buybestslots on August 23, 2015, 04:38:21 PM

Quote from: gposing on August 23, 2015, 03:21:57 PM

Tried it with no credits in machine.  It is like the unit reads it but not communicating with slot.

sounds like   credit limits are too low

Title: Re: Wba 11 won't read bill
Post by: gposing on August 23, 2015, 06:01:41 PM

I will double check them.  Thanks

Title: Re: Wba 11 won't read bill
Post by: Los Pollos on August 24, 2015, 05:33:39 PM

What bill are you trying, I don't think the wba11's will take all the colored US bills.

Title: Re: Wba 11 won't read bill
Post by: gposing on August 24, 2015, 05:38:14 PM

I pulled out the manual and can not figure out how to get the the 7<5> menu.  I can get the 7 in the coins played by pressing the test button, but it will only allow me to change the hopper pay out.  :banghead:


Gary

Title: Re: Wba 11 won't read bill
Post by: Shaggy on August 24, 2015, 06:59:38 PM

Sometimes you have to turn the reset key to advance through certain menus. Just a thought.