New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => IGT AVP (Including G20,G23) => Topic started by: sbsgroup on January 10, 2021, 06:53:57 PM

Title: G23 Red Screen
Post by: sbsgroup on January 10, 2021, 06:53:57 PM

I cleared my g23 installed a fresh OS,  when I go to manage package when it scans the USB for games to install it goes to the the red screen.  The game played fine until I cleared it and started over.  Any ideas of what to check.

Title: Re: G23 Red Screen
Post by: Tilt on January 10, 2021, 08:17:12 PM

What does the error message say?  Maybe your installation media is corrupt?

Title: Re: G23 Red Screen
Post by: sbsgroup on January 10, 2021, 09:25:34 PM

On a new install of the os  everything goes great until I go to manage packages and when I scan for games it goes red and gives this on reboot.

Title: Re: G23 Red Screen
Post by: rickhunter on January 10, 2021, 10:15:09 PM

You might have an issue with your game install media?  I've never seen that error before, but it suggests there's something wrong with the install media's file structure.

Title: Re: G23 Red Screen
Post by: Harvs on January 11, 2021, 04:39:32 AM

Did you change the G2S settings in the Comm menu to 'NOT REQUIRED'?

I haven't seen that specific error either but to use the Game Manager you need to change both the 'REQUIRED' to NOT in the G2S advanced menu.

Title: Re: G23 Red Screen
Post by: sbsgroup on January 11, 2021, 05:45:38 AM

I was using media that I had used in the recent past but I will change out and try again.  I will also check the setting and see if it makes a difference.  Thanks for all input I will let you know.

Title: Re: G23 Red Screen
Post by: Harvs on January 11, 2021, 05:51:00 AM

Quote from: sbsgroup on January 11, 2021, 05:45:38 AM

I was using media that I had used in the recent past but I will change out and try again.  I will also check the setting and see if it makes a difference.  Thanks for all input I will let you know.

You mentioned you cleared it and set back up. When setting up fresh you have to change those 2 settings to NOT REQUIRED to be able to use the Game Manager. - Press the G2S ADVANCED tab and you'll see them, top 2nd and 3rd (or 3rd and 4th) option.

Otherwise you have to insert the thumb with game on it before powering on to get the sh!t on there. 

Title: Re: G23 Red Screen
Post by: rickhunter on January 11, 2021, 10:05:30 AM

You may also want to re-format the thumb drive as you may have a corrupted file system.

Title: Re: G23 Red Screen
Post by: sbsgroup on January 11, 2021, 06:43:47 PM

All setting were correct, formatted the thumb drive and game would install.  I received a game theme license tilt.  The game had several games on it before I cleared it must have had a show chip but again still learning any thoughts on this one.

Title: Re: G23 Red Screen
Post by: johnscorpio13 on April 12, 2021, 01:01:15 PM

did you get your g23 up and running?