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Author Topic: IGT G23 Upper monitor  (Read 4437 times)

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Offline Red_Devils

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IGT G23 Upper monitor
« on: March 30, 2022, 04:15:11 PM »
I just received an IGT G23 but the glass on the upper monitor was broken during shipping, it looks like it was dropped :( I have no idea how to remove the bezel on the monitor so I can remove all the broken pieces. I'm a total noob here so please be gentle :)

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Re: IGT G23 Upper monitor
« Reply #1 on: March 30, 2022, 05:10:21 PM »
The frame looks to be bent, you are probably going to be better off replacing the entire top door assembly.  The monitor is pulled from the front along with the black bezel. There are 2 screws on each side of the monitor, plus 4 screws on the back, 2 on each side.  When you remove these screws, you should be able to push the monitor up through the frame.  You first remove the monitor, then you can get at the hardware to remove the various door pieces, but if you are going to remove the whole door, there are screws to just remove the door hinge along with the door.  I would do that and disassemble the monitor along with the door on top of a towel, so you don't accidentally drop the monitor.  If memory serves me right, the glass assembly is not glued to the monitor on these machines.  But it has been a while since I removed mine to do a through cleaning when I got it from my seller.
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Re: IGT G23 Upper monitor
« Reply #2 on: March 30, 2022, 05:14:49 PM »
 :NLG_WELCOME:

Ouch!  Just looking at that brings tears to my eyes! 

To remove it you'll need to open the main door and above the bill validator you'll see two white switches and a silver knob on a black cable next to it.  This is the release for the upper monitor.  Pull on it and the monitor door should pop ajar.  Yours may need some help since it looks like it's bent too.  Once you get it ajar, swing it up and it should latch open at a 60 or so degree angle.  Then disconnect all the cables connected to the monitor. 

Sorry that happened.  Hope you can get it fixed up again.

Edit.  Rick beat me to it, so I just edited my post.  Once you get it open follow Rick's directions above.




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Re: IGT G23 Upper monitor
« Reply #3 on: March 30, 2022, 05:28:25 PM »
Pictures.


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Re: IGT G23 Upper monitor
« Reply #4 on: March 30, 2022, 05:34:43 PM »
Thanks guys, the frame is indeed bent. I may do as you suggest and remove the door hinge so I can lay it on a towel to remove the broken glass. I need to do this as soon as I can as I don't want to try and power the machine on until I've removed all the broken glass. I have contacted the seller and notified him of the damage and he told me he will make it right and send me whatever parts I need, but I really need to make sure it powers on and nothing else got damaged internally, shipping machines these days is a total crap shoot :(

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Re: IGT G23 Upper monitor
« Reply #5 on: March 30, 2022, 05:40:34 PM »
Yeah, based on the way the bezel is bent, the machine tipped forward and the top landed on something that broke the glass and bent the front fame.  After you remove the door, look a the cabinet to make sure the cabinet is not also warped.  These cabinets are very modular, so the top box is it's own assembly.  So at the very worst, you will need the entire top box, at the very least, you will need the whole door assembly with new monitor.  It's possible the actual LCD might have survived the fall, but my money is that when you power it up, you will have multicolored vertical lines in some or all areas of the monitor, which is a sign of a damaged lcd matrix.
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Re: IGT G23 Upper monitor
« Reply #6 on: March 30, 2022, 05:44:07 PM »
Rick, unfortunately the glass is glued to the bezel which is why it's so difficult trying to get the broken pieces out  :banghead: I have the cuts on my fingers to prove it :)

Thank you so much for the help, I will update after removing the door and cleaning everything up  :thank_you:

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Re: IGT G23 Upper monitor
« Reply #7 on: April 02, 2022, 12:07:58 PM »
So I removed the bezel as you guys suggested. I cleaned out all the broken glass and then put everything back together. I powered it on for the first time and I'm not getting any video signal from either monitor :(

Inside the machine there are 2 connectors that aren't hooked up and I'm wondering if they should be connected to something. One of them actually says "To Display" but I can't for the life of me see where to connect it. Or with it being dropped it's broken something else. Here's a few pics, thanks guys for your help

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Re: IGT G23 Upper monitor
« Reply #8 on: April 02, 2022, 12:18:03 PM »
Is your MPU getting power?  Can you post a picture of the front of it?


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Re: IGT G23 Upper monitor
« Reply #9 on: April 02, 2022, 12:22:52 PM »
Here you go... Thanks,

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Re: IGT G23 Upper monitor
« Reply #10 on: April 02, 2022, 12:36:07 PM »
The MPU is under all that.  You have to open the bottom door (under the button deck) to access it.  There's a release for the door right next to the bill validator.  It's a black colored lever.  Pull it towards the front of the machine and you should hear it release.  Then you can remove the door and see the MPU.


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Re: IGT G23 Upper monitor
« Reply #11 on: April 02, 2022, 12:41:55 PM »
Sorry about that :), There are no lights on this box to see if it's getting power, but the fan at the back isn't spinning so I suspect it's not getting power.

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Re: IGT G23 Upper monitor
« Reply #12 on: April 02, 2022, 12:48:29 PM »
The little toggle switch at the bottom left of the picture is in the UP position, what does this switch do, should it be in the DOWN position?

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Re: IGT G23 Upper monitor
« Reply #13 on: April 02, 2022, 12:54:38 PM »
That's OK.  It looks like everything is connected properly, but the cooling fan should be spinning.  Try this.  Unplug the machine, then reseat the 440W power supply.  It's the rectangular box sitting above and to the right of the MPU on the shelf.  Loosen the screw, slide it out and then back in.  Tighten the screw back up, then reach around to the back side of the power supply and push the connector that the power supply plugs into towards the front of the machine.  It's a "floating" connector and it doesn't always get fully seated into the power supply when it's re-installed.  Then plug the machine back in, turn it on, and see what happens.

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Re: IGT G23 Upper monitor
« Reply #14 on: April 02, 2022, 01:02:45 PM »
It's a write protect switch for the NVRAM.  It should normally be in the up position like it is. 

Also that piece of paper in the switch is holding the MPU door switch so the machine thinks the MPU door is closed.  There's supposed to be a cam on the door lock that both latches the door closed and closes that switch.  Those seem to be missing on a lot of MPUs so they put a piece of paper in it instead.  There will be times when you need to remove that piece of paper so the machine sees the door is open, but normally it needs to be closed (paper in place).


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Re: IGT G23 Upper monitor
« Reply #15 on: April 02, 2022, 01:35:57 PM »
Tilt I did that and there's no difference. When I pug in the machine this red light on the board is continually flashing, I don't know if that's anything. But the MPU fan is still not spinning so I assume it's not getting power.

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Re: IGT G23 Upper monitor
« Reply #16 on: April 02, 2022, 01:39:50 PM »
That I believe is part of the player tracking system that was left in the machine when it was removed from the casino. 

Ok, well it was worth a shot.  Do you have a multimeter to check the voltages going into the MPU?


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Re: IGT G23 Upper monitor
« Reply #17 on: April 02, 2022, 01:48:35 PM »
I do have a MM, do you have a pic of what is ground and what voltages there should be?

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Re: IGT G23 Upper monitor
« Reply #18 on: April 02, 2022, 02:03:35 PM »
The white molex connector on the front of the MPU has red/blk wires going into it.  You can put the negative lead on the metal frame and check the three red wires for +12 VDC.

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Re: IGT G23 Upper monitor
« Reply #19 on: April 02, 2022, 02:04:26 PM »
That last picture with the blinking led on the back of the cabinet is for player tracking stuff, you don't need it for home use and can remove it from cabinet.

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