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**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: Jtwigs14 on April 07, 2022, 09:29:06 AM

Title: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 07, 2022, 09:29:06 AM
What do I do if my machine is saying main battery low an I have already switched out the main coin battery with a new one is this when I would use key chip 28? I have an 044 board any help would be appreciated thanks
Title: Re: IGT I-Game Battery Problem
Post by: sixcardmark on April 07, 2022, 10:41:35 AM
Did you replace with the correct battery?  Keychip will not do any good.
Title: Re: IGT I-Game Battery Problem
Post by: hotlsot on April 07, 2022, 01:12:53 PM
this is posted in the s2000 forum, but an 044 is an I-Game/Game king board. We need to know what you have. Is the green varta battery still installed?
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 07, 2022, 04:25:52 PM
Yes the battery was installed I just removed the green varta battery, it is saying all of this when I start it then I follow the steps of turn the key, hold for 2-3 seconds an so forth
Title: Re: IGT I-Game Battery Problem
Post by: hotlsot on April 07, 2022, 07:20:58 PM
depending on the board and the software sometimes the varta needs to be on the board. There is a board modification you can do, it's not difficult. do a search for 044 battery modification. You can also replace the dead varta with a new one and that should do the trick.
Title: Re: IGT I-Game Battery Problem
Post by: sixcardmark on April 07, 2022, 07:38:30 PM
Those pics are too small to read the errors.  They are 320x240 and you are allowed 1000x1000.  You must also remove U24 if you remove the varta battery.
Title: Re: IGT I-Game Battery Problem
Post by: RB on April 07, 2022, 08:03:47 PM
I am unable to read the messages on your screen. Pics too small, sideways and somewhat blurry. However, I see nothing related to the telltale battery so the Varta should not be an issue. If you removed it yourself, the U24 also needs to be removed or at least clip the pins. You might just need to key chip and set it up depending on what message is on your screen in the first picture. I recommend using a GKBDEV39 boot chip but it's not mandatory. It has clear and key chip features built in and you can turn off SHA & DSA checks for fast booting, all nice features. There is no need to remove and replace the chip to perform any of those functions making your KEY00028 and current boot chip pretty much obsolete. I assume you used the correct main battery, CR2354? I see from your profile you are in Texas.
I'm in Arkansas. PM me if I can help you.

 :NLG_WELCOME:
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 07, 2022, 08:56:09 PM
Yes I replaced with the cr2354, but I am still getting the same errors that’s why I’m asking if chip 0028 will help or what other steps i need to take thanks again I’ll post the pictures again hopefully they will enlarge
Title: Re: IGT I-Game Battery Problem
Post by: RB on April 07, 2022, 09:02:32 PM
Test your CR2354. Sometimes a new one can be bad. They are usually about 10% over rated voltage when new and when they get down to about 90% you will get an error. A key chip will not fix a battery problem but could be required after a battery change. I see nothing indicating that.
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 07, 2022, 09:04:25 PM
Ok thank you I’ll try it in the morning
Title: Re: IGT I-Game Battery Problem
Post by: Sunrise Side on April 07, 2022, 09:06:25 PM
Battery installed positive side up?
Title: Re: IGT I-Game Battery Problem
Post by: RB on April 07, 2022, 09:07:58 PM
Battery installed positive side up?

Yes
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 08, 2022, 06:57:25 PM
So the battery made the game work however I can’t set everything without having to key chip it, now I’m getting a bill validated error which I know why I’m having problems getting it to connect correctly
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 08, 2022, 08:44:02 PM
Getting this message now
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 08, 2022, 09:01:58 PM
Try clearing the CRC mismatch.  Setup-Machine options
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 08, 2022, 09:06:26 PM
How would I do that exactly?
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 08, 2022, 10:05:45 PM
Push the self test button on the mpu.  Then touch setup->machine options->peripheral devices setup.  Then clear bv crc.
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 09:37:03 AM
Will the same type of validator work in all the machines an if so does it have to be reset to that machine, I think that’s why I’m having the problem all the validators got mixed up
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 09, 2022, 10:50:11 AM
Yes and no.  IGT S2000/I-game validators use ID-024 and netplex communications.  Bally/WMS use ID-003 and RS-232 communications.  So if you put a Bally validator in an IGT machine it won't work.  But if you took a validator out of a S2000 and put it in an I-game it will work.  You may get a Bill Validator CRC mismatch if the firmware versions are different between the two validators.  If you do then you need to follow the directions above to clear the mismatch.
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 10:52:00 AM
Ok thanks for the help
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 11:59:23 AM
Do these validators have a battery on them or anything I finally got one machine working but my problem is with these validators
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 09, 2022, 12:35:05 PM
No, they do not have any batteries.  What type of problem are you having with them?  They look to be WBA-12s and may have old firmware. 
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 03:45:22 PM
They just will not do anything they will make the sound they make when plugging them in an then that’s it, it won’t accepted anything an the green lights will not come on
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 09, 2022, 03:57:22 PM
Does it give you a BV comm error message too, you had that on the one screen, but a CRC error too.  If you don't have a comm error you can try to see what firmware in flashed to it by pressing the self test button, then accounting, and then program version accounting.  After 30 seconds or so the screen will populate with data and should show a software version for the validator.

Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 04:12:44 PM
This is what it shows on first page
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 09, 2022, 04:23:15 PM
The firmware is current and the protocol is correct (ID-024) for an S2000/I-game.  Check the dip switches, they should be all off. 
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 04:35:38 PM
Where do I check the dip switchs
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 09, 2022, 04:41:25 PM
They are on the right side of the transport under the head. 
Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 05:03:29 PM
???
Title: Re: IGT I-Game Battery Problem
Post by: Tilt on April 09, 2022, 05:13:14 PM
You can see them in this picture.  They're easier to access through the side though.

Title: Re: IGT I-Game Battery Problem
Post by: Jtwigs14 on April 09, 2022, 05:15:51 PM
Ok thanks
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