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**Reel Slots** Gaming Machines => Bally Reel Games => Topic started by: Mr.T on May 20, 2016, 06:36:44 PM

Title: Bally 5500 weird error code? help.....
Post by: Mr.T on May 20, 2016, 06:36:44 PM
Hello,   I am new to this board, but see there are a lot of knowledgeable hobbyist here.  I'm hoping someone can assist me....  I'm at a loss.I have a Bally 5500 and I am getting an error message .2 P.d. then a pause, then 1.42 C.O.L.can anyone assist?   what does this mean, how do I reset/fix?Thank you
Title: Re: Bally 5500 weird error code? help.....
Post by: Sunrise Side on May 20, 2016, 07:36:25 PM
You may be in payout mode. Try insert coins or bills and see if it will play. If it does not accept money open the main door and puts some coins in the hopper and close the door. It may payout coins to the cointray if the cashout did not finish the payoff. It may not had enough coins in the hopper to finish the cashout.
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 20, 2016, 07:48:15 PM
Welcome to NLG   :odie:

Those messages you're seeing may just be advisory messages, not error messages, Bally calls them "Credit Collect" messages. The COL stands for "Collected" and the "Pd" means "Paid".  Also, the lit decimal points indicate something has happened recently, such as a system reset, main door opened or closed, a malfunction during reel spin, a bill transaction activity. If your machine works ok otherwise then this is just the machine letting you know what's going on. As Sunrise said it may be needing you to refill the hopper so it can finish a payout. If you don't like how the machine does the hopper payouts you may be able to change some settings so your machine handles it differently when you get a winning spin.

The decimal points are a separate messaging method. With the decimal points lit at the same time as a credit collect message it can look weird. As you play the game watch the WIN PAID display for the decimal points to light and unlight as different events happen. It's covered in the Bally 5500 manual.

Here are a couple of excerpts:
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 20, 2016, 08:59:54 PM
Thank you for your welcome and your replies....


After reading your posts I see that the machine is giving me a notification rather than an error message; however I can not get the game to play?  It does not allow coin but does work on test credits.  I have not yet tried the bill validator, since I do not have any bills (LOL, debit card man here...)


Any suggestions?


Thanks
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 20, 2016, 10:53:09 PM
I'm not a Bally expert, other here know far more, they will probably add their ideas and suggestions soon. In the meantime if you can give more info it will likely help. Is the machine new to you and it was like this when you got it, or have you had it a while and it was working fine until this happened?

If it is new to you then anything is possible from what the person that had it before you. So it might be good to post a few pictures of the machine, showing the coin acceptor inside the main door would be a good start since you are having coin acceptance problems. Someone might see something obvious. Photos are very helpful since it is kinda hard to imagine what your machine situation is from words alone.

Also, we don't know your experience level, would be a waste of time to tell you to check things you've already checked. But if you don't know much about it that's ok too, we can walk you thru the basics. There are plenty of parts available for the Bally 5500 machines if that is what's needed. So just let us know what you've done, what the machine does and doesn't do when you turn it on. The interior lights should come on, the reels should spin and then stop, that's all part of the initialization after power-up. Then when you insert a coin that matches the coin the machine is setup for (quarter is typical) the coin should drop into the hopper inside and the machine should give you one play credit.

That is good that it will play using the test credits, that indicates most of the machine is working, you probably need to concentrate on the coin acceptance part of the machine. Inside the main door is a mechanism called the coin acceptor or the coin comparitor. Please take a photo of that area and post it here in a message.

Below is an example of a coin acceptance device, yours is probably similar to this:
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 21, 2016, 10:14:49 PM
Hi, I am typically a pinball hobbyist, but I recently acquired a Bally 5500 Plum Crazy machine.  I do understand most parts of the machine, but just not how to clear the PD .2  COL 1.42 code so that it will accept credits, and coins.


thanks
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 21, 2016, 10:18:22 PM
I have had the machine for about 4 months now without issue.  my son told me the other day that the machine wasn't working right????  I investigated and the machine was in the middle of a payout.  he also likely turned the machine off during payout since there were 200 credits in it.  now is says Pd. .2 and COL. 1.42.   It won't accept credits or coins, and I have not yet tried bills.  I does accept technician credits by pushing the coin mech switch button.  and after I add coin mech credits, and hit spin, the reels still work.


Any help would be appreciated.   thanks
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 21, 2016, 10:27:57 PM
Does the hopper have plenty of coins in it, so the machine can finish the payout if that is what it is needing to do?
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 21, 2016, 10:40:21 PM
yes, and the payout did finish... I watched it count down to zero.   after it paid out, the message started.
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 21, 2016, 11:43:18 PM
Have you read reply#4 above?
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 22, 2016, 09:07:11 PM
Here are some pictures of my machine plus the coin comparator.





Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 22, 2016, 09:37:33 PM
It looks like maybe you have a gaming token installed in your coin comparitor, is that right? Whatever coin or token is installed in the coin comparitor is called the "sample coin" and the machine will then only accept the same type of coin or token. Are you aware of this and when you play the machine do you use the same coins or tokens as what is installed in the coin comparitor?

Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 22, 2016, 09:44:48 PM
yes, I only use tokens since it is illegal to use currency in my location/area.   I use the same type of tokens as my sample.


I even tried to reset the game with the reset key after jackpot... but to no avail.
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 22, 2016, 09:49:03 PM
here are the messages from the machine
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 22, 2016, 09:50:16 PM
yes, I only use tokens since it is illegal to use currency in my location/area.   I use the same type of tokens as my sample.

I even tried to reset the game with the reset key after jackpot... but to no avail.

ok, just wanted to make sure, sometimes people try to use a different coin from what is in the comparitor. Your hopper does have tokens in it? Have you checked all fuses, maybe one blew during the payout when the problem first happened? Also, have you checked the hopper, make sure the wheel spins freely, no tokens jammed someplace causing the hopper to not work? Is there a fuse on the hopper itself, like maybe on a hopper board or someplace? Do you know how to get into the selftest menu or procedure and see if there are any faults?


 
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 22, 2016, 09:53:32 PM
Have not checked the fuses.... I can do this but it seems odd that everything else works but I have the message due to fuse?   But I will check.  Also, I will see if there is a fuse on the hopper.   


I tested the hopper with the hopper test buttons, and it works fine.


I do not know how to enter the self test mode/menu.


Is there a way to reset the entire game without destroying the game?
thanks
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 22, 2016, 10:03:53 PM
I'll try to look thru the manual to see what info there is. I agree that since you can press the test coin button and play a test spin that the fuses are ok, but I don't know if there is a hopper problem like a bad hopper fuse or jammed hopper.

I think a clue is that your display show a decimal point lit in the 3rd position, that means a malfunction happened while the reels were spinning. It says that when that happens the machine suspends the game and won't go back to normal until the malfunction is fixed. That would explain why you can't get it to play when you insert more tokens. I'll look to see if there is a way to reset the machine and start fresh. In the mean time hopefully someone familiar with the Bally 5500 that recognizes what's going on will chime in. You may need to get into the test procedure menu, did you get a manual or any instructions with the machine?
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 22, 2016, 10:14:55 PM
what may have also happened, is my son might have turned the machine off in mid-reel spin? or payout?   He is the one who alerted me to the issue, after he tried to play it.
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 22, 2016, 10:21:58 PM
what may have also happened, is my son might have turned the machine off in mid-reel spin? or payout?   He is the one who alerted me to the issue, after he tried to play it.

If so that may have induced the problem, computers don't like getting switched off suddenly like that but there should be a way to easily reset it or clear the fault. 
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 22, 2016, 10:32:13 PM
I misread one of your photos, thought it was showing that the 3rd decimal point was lit. So disregard my previous comment about the 3rd decimal point indicating a malfunction during the reels spinning.
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 22, 2016, 10:46:35 PM
thank you for your help so far.
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 22, 2016, 10:49:11 PM
thank you for your help so far.
no problem, wish I was more familiar with your machine.

Ok, here is something to try, one way or the other it will prove something. Getting into the Test mode is pretty easy, you just open the main door and press the Test button, it is located on the front of the mpu board tray. (the mpu is the main logic board, the "computer" board in the machine).

Each time you press it the machine will advance to the next test and the display will show you what test number you are on. That way you can quickly go to the test you want to do. If you want to repeat the same test you press the CHANGE button. Try doing test number 4 and then test 5, that is for the hopper and the reels. This will see if they are working or not. Make sure there are tokens in the hopper, the hopper test will cause it to payout 10 tokens. You will have the door open when doing this, watch that no one puts their hands in where they can get hurt.
Title: Re: Bally 5500 weird error code? help.....
Post by: rokgpsman on May 22, 2016, 10:55:57 PM
.....Is there a way to reset the entire game without destroying the game?

Maybe so, can you post a photo of the inside of your machine with the main door open, showing the front of the mpu tray so I can see the buttons, lites or whatever is there? Thanks!

I found a drawing of it but can't tell which are pushbutton switches and which are lites. Is there a pushbutton for RESET on the front of the mpu tray? If so, try pressing the RESET button, then after a few seconds close the main door and see what happens. Maybe that will clear any fault condition that is not a hard fault.
Title: Re: Bally 5500 weird error code? help.....
Post by: Sunrise Side on May 23, 2016, 10:17:21 AM
Can you post a pic of the inside bottom where the coin hopper is located. Also to the left of the hopper there is a toggle switch for  the power . Under the toggle switch is the circuit breakers. All 4 white buttons should be in and flush. If any are sticking out push it in to reset it.
Title: Re: Bally 5500 weird error code? help.....
Post by: Sunrise Side on May 23, 2016, 10:24:44 AM
Does the machine cycle (reels spin)   when you turn the power back on ? With the door open on the right hand side is a White plunger type switch. With the door open pull out on the plunger , the machine should cycle and should be ready to accept tokens. Let us know what it does.  Also try a different token in the comparitor.
Title: Re: Bally 5500 weird error code? help.....
Post by: mr-monoxide on May 23, 2016, 04:02:52 PM
Just a thought here.. Have you tried using the jackpot reset key?
Title: Re: Bally 5500 weird error code? help.....
Post by: mr-monoxide on May 23, 2016, 04:31:13 PM
Ok, I did a little investigating with my own 5500 and this is what I found. The messages on your display mean the following - PD 2 means that the machine awarded 2 credits on the last spin. COL 142 means that the cash out button was pressed and the machine paid 142 coins to the tray. They are both normal messages from what I see and are not error codes. The 2 decimal points simply indicate the door has been opened. The machine should be ready to play but since it won't accept coins  there are only 2 possibilities that I can think of. 1) the coin mechanism switch on the front of the mpu is turned off. Check to be sure it is switched up in the on position. 2) The door optic doesn't know the door is closed. With the door open the bottom light of the candle should be lit. When you close the door the light should go out, if it doesn't then the machine thinks the door is still open and all normal gameplay is suspended.
Title: Re: Bally 5500 weird error code? help.....
Post by: Mr.T on May 23, 2016, 06:41:07 PM
Thank you so much.....   The machine is now working.    After reading your suggestions and playing with it, it appears to be an issue with the coin acceptor.  The red light was not coming on.   Not sure what the issue was, but I put in a new coin (as suggested), and played with the connectors and presto... it now works.


the self tests turned up fine - no issues.




Thank you both for your help. I really appreciate it.
If you ever have any pinball questions, I'm sure I can assist with that...


Thanks again.






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