New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => IGT AVP (Including G20,G23) => Topic started by: morspeed on October 17, 2016, 10:02:15 PM

Title: Install printer On MLD
Post by: morspeed on October 17, 2016, 10:02:15 PM

Was needing a little help on setting up a printer from scratch on an MLD. What connections should I be using? Printer has what looks like 2 pin power connector, Neplex connector and a usb connector.
Thanks,
Tommy

Title: Re: Install printer On MLD
Post by: jonm287 on October 19, 2016, 04:50:54 AM

Our MLDs use the USB cable for printer functions.  Should also be a 6 or 8 pin plug for power and junk.  The printer is a Gen2 Universal, right?

Title: Re: Install printer On MLD
Post by: morspeed on October 19, 2016, 05:06:45 AM

yes it is. just wasn't sure how the printer was powered through that 8 pin or the three pin (I think 3 pin maybe 2) That was on the printer harness.

Title: Re: Install printer On MLD
Post by: jonm287 on October 19, 2016, 05:52:42 AM

Yeah that 3 pin is rarely used, don't try and plug anything into it or you may fry the printer.

Title: Re: Install printer On MLD
Post by: kforeman on October 19, 2016, 09:51:50 AM

hi Tommy, hope this will help!  the 3 pin connector is for a bezel but i've never seen it used on a Gen2U; the bezel always plugs into the port on the front of the printer in machines i've worked on

Title: Re: Install printer On MLD
Post by: morspeed on October 20, 2016, 09:42:31 AM

This is great info. Thanks guys. I guess my only question right now is do I connect both usb and the serial or just one or the other?

Title: Re: Install printer On MLD
Post by: morspeed on October 22, 2016, 07:34:17 AM

So if I plug the printer in I get a green Light on the top but on the main board you can see a light flashing red/green/orange. The machine says the printer is offline. Any thoughts?
Thanks,
Tommy

Title: Re: Install printer On MLD
Post by: kforeman on October 22, 2016, 10:45:32 AM

hey Tommy, do you know what firmware is loaded on the printer?

Title: Re: Install printer On MLD
Post by: morspeed on October 22, 2016, 10:49:20 AM

I am not sure but it does have and IGT sticker on it.

Title: Re: Install printer On MLD
Post by: kforeman on October 22, 2016, 10:54:14 AM

you can get the firmware by making the printer print a configuration sheet.  disconnect power from the printer, hold the feed button on the printer and plug it back in.  keep holding the feed button until the config sheet prints.


-Kris

Title: Re: Install printer On MLD
Post by: morspeed on October 22, 2016, 11:04:16 AM

GUU0070502 is the firmware.  Also if I just plug in the USB I don't get it to turn on. Is this normal?

Title: Re: Install printer On MLD
Post by: kforeman on October 22, 2016, 01:40:11 PM

Quote from: morspeed on October 22, 2016, 11:04:16 AM

GUU0070502 is the firmware.  Also if I just plug in the USB I don't get it to turn on. Is this normal?

yeah that's normal...the USB is communication and the white Molex connection provides power.  that looks like an IGT firmware but i don't have that exact version on my laptop to confirm; it's probably good though.
you could try another USB port in the machine; we've had them "go to sleep" before.  double-check that the device settings are all correct on the machine... :Scratch-Head:   still not sure why you're getting the printer offline message, do you have another printer to test with?

Title: Re: Install printer On MLD
Post by: morspeed on October 26, 2016, 11:14:03 PM

Ok well got the new printer in and it works fine. Other printer was just bad. Thanks all.