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**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: Dirtguy on May 13, 2018, 11:42:27 AM

Title: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 13, 2018, 11:42:27 AM

Hi All
I'm looking for some help figuring out why I'm getting an error on the top screen in red that says:


Multi Slave System Error
Crash Type: Invalid Pointer No Vsound  VXD Found


This is a 3 Reel Single PayLine 2 Credit Game. It has SG000093, SB000149, VS006CXO and the top card is BGM00041.


The machine starts normal, hear bill acc cycle, top screen starts up, everything stops @ Red Screen Error and bottom display says Waiting for Video.


I just got this machine so I have no idea when it last worked. I put a new battery in the top screen and noticed that there is a media board plugged in to it. I have two other Vision games and neither have this board. Could this be causing the Error?  Any help is much appreciated!


                                                                                                                                                                 Thanks Dirtguy
Title: Re: Pinball Vision RED SCREEN Error
Post by: tollguy316 on May 13, 2018, 12:41:06 PM
Pictures of the cpu and top box would help. Did you check the battery on the cpu ?  Possible bent pins on the cpu that go into the motherboard. Is the ata card in the top or side slot of the top box.. you're  getting the "red screen of death" because the lower half isn't  communicating with the top box.  Any of the above issues would cause communication issues. Bill
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 13, 2018, 06:50:19 PM
I checked everything you mentioned, same thing, Red Screen. I then decided to try a screen from my working DD Run game. Put it in and it booted, let me key it, but now I have a meter disconnected error to clear. Will work on that tomorrow. I then put the Pinball screen in the DD Run game and got the RED Screen. So do you think that screen is toast?
Title: Re: Pinball Vision RED SCREEN Error
Post by: qbert on May 13, 2018, 07:10:36 PM
When you put the monitor in the DD was the error the same when it red screened? I'm assuming you put the DD card in it.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 13, 2018, 08:33:22 PM
Put the card in and did get the same error.
Title: Re: Pinball Vision RED SCREEN Error
Post by: qbert on May 13, 2018, 09:18:49 PM
Sounds like you found the problem.
I would sort out the machine using the DD display.
Then you can get a new display. Relatively inexpensive.
http://www.spininc.com/73670-1 (http://www.spininc.com/73670-1)
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 14, 2018, 04:32:24 AM
Are you getting the red screen immediately? Have you put a jumper on J1 (left bottom inside the monitor) to see the boot process? You may have a bent pin where someone put the top card in wrong. Red screen usually means no communication between SB and BGM
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 14, 2018, 05:19:33 AM
I put the jumper on, I could watch the boot process all the way till it gets to -Program Manager- then I get the red screen. I looked inside with a flashlite at the pins & they are ok. Tried unplugging and plugging in connectors, no change. I guess I'll get a new screen.  Thanks guys for all your help!
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 14, 2018, 02:20:25 PM

Ok - I got the screen figured out, Got rid of the Meter Disconnected Error by switching IO card now I'm getting a "Protocol Mismatch Error" how do I clear this?
Again I'm using SB000149, SG000093, VS006CX0 - 2 credit Vision Pinball
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 14, 2018, 03:04:49 PM
I don't like your vs chip. If you have a 009gxo, vision machines like it with sb248's. Also if you have 248's use them.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 14, 2018, 06:22:40 PM
I have those exact chips in Ms Little Green Men, I will try them tomorrow.
Title: Re: Pinball Vision RED SCREEN Error
Post by: sixcardmark on May 14, 2018, 08:15:36 PM
I have used the same chips for Ms. Little Green Men, Pink Panther Bucks, and Shooting Gallery.  Just change the SB.
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 15, 2018, 03:22:57 AM
Mark, Are you saying for him to just change his SB to 248's? My guess is the CX version chip is a Colorado Jur. chip and I personally have not used one. All of my visions have either 248's with 009gxo or 380's with 0011gx1. I have 13 vision's.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 15, 2018, 05:33:17 AM
Well I put in VS009GXO, SG000248 from my Little Green men, cleared the machine and still got Protocol Mismatch. What else should I try?
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 15, 2018, 06:07:12 AM
Try putting the board with mlgm chip's in this machine with data card.  Sounds like software problem. Or put chip from mlgm in. We know they work.  Try pinball board in mlgm. See if it works.  Remember to switch data card.  You do have it in top slot nothing in side slot.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 15, 2018, 06:27:09 AM
I don't think that will work since MLGM is a 5 reel game and Pinball is a 3 reel game. I'll try my ddRun board in the Pinball that's a 3 reel, and see if I can get that to work. And yes I have the card in the top slot, nothing in the side.
Title: Re: Pinball Vision RED SCREEN Error
Post by: qbert on May 15, 2018, 06:32:52 AM
Top or side I don't think it matters all my vision machines use the side slot. What LED display are you using 5-5-2 or 6-6-3?
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 15, 2018, 07:05:26 AM

Well the machine at least works. I put the DDRun board and card in, I had to clear & key it and the machine is running. So my guess is the card or the SB chip  may be bad.  At least we are getting some ware!


                                                                   Thanks to all!
Title: Re: Pinball Vision RED SCREEN Error
Post by: sixcardmark on May 15, 2018, 07:06:21 AM
I have always used the top card slot.  I use VS011GX1, SG000380's for 3R5L Ms LGM, 3R5L Pink Panther Bucks, and 3R1L Shooting Gallery.
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 15, 2018, 12:07:48 PM
In your original board? I agree with the software malfunction. I'm sure you checked all the leg's on SB, sometimes those little suckers get bent or broken and it doesn't jump out. My notes show your BGM00041 and SB 148 (2c) or SB149 (3c). I have seen the data cards go bad. If you have an old lap top with the card slot you can check it . Or a pcmcia reader. Some just stop working so they don't read. If all else fails you can send it to me and I can check the files or if the card is good. I have seen a couple monitors that the card will insert front or back and flipping the card worked. You will know instantly as it will not just push in easily.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 15, 2018, 01:08:12 PM
I did put the card in a laptop and was able to see the files. Don't know if that means the card is good or not. I havn't tried the 380's yet , I'll have to look in my other machines to see if I have any. I think it is just a matter of hitting on the right combination of VS & SG chips or maybe my SB could be bad. Legs are all fine on it.
Title: Re: Pinball Vision RED SCREEN Error
Post by: sixcardmark on May 15, 2018, 02:14:49 PM
Wild Cherry Pie 3R1L works with SG000248 & VS09GX0
Title: Re: Pinball Vision RED SCREEN Error
Post by: qbert on May 15, 2018, 04:58:02 PM
248s should work with VS009GX0, SX0, CX0, IX0 or VX0 and New Jersey VS010NX0 but the New Jersey boots really slow.

What you tried should have worked .

Could you post a picture of the front of the machine door closed?

BGM00041 folder when you look at it on the laptop should be named BGM00041 nothing more nothing less.

Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 15, 2018, 08:42:41 PM
pics
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 16, 2018, 02:06:24 AM
Pretty sure Qbert wanted to see the error with machine on. My money is on the data card
Title: Re: Pinball Vision RED SCREEN Error
Post by: qbert on May 16, 2018, 04:13:12 AM
No I'm good with that pic. I wanted to see 552 or 663 led.
I'm also thinking card problem.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 16, 2018, 05:33:55 AM

Just put the card back in the computer and it opens with 4 folders:


ATA 10054  BGM00000  BGM00041  Data
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 16, 2018, 06:13:13 AM
Bingo ata10054.   Needs 10065. Qbert or I can fix that
Title: Re: Pinball Vision RED SCREEN Error
Post by: ChrisColumbus on May 16, 2018, 07:02:59 AM
Just went through the Red Screen of Death. It was the PCMCIA card. Been fine for years, just went bad.  Copied files to a different card and it was fine. I am wondering if Protocol mismatch actually has to do with the RFA #. It's been years. but the first vision games used rfa21 i believe and you also had to use the DATA, BGM0000, BGM00041 and the MSSLAVE folders on the PCMCIA cards. With the newer RFA25 you didn't need the MSSLAVE folder. Maybe someone can refresh my memory on this.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 16, 2018, 11:20:44 AM
my ddRun card has the 10065 I'll copy it and put on the card and see what happens, If this don't work I'll have to find a new card.
Title: Re: Pinball Vision RED SCREEN Error
Post by: ChrisColumbus on May 16, 2018, 11:51:00 AM
RFA and ATA are different. If you used the jumper it should tell you on boot what RFA# on the screen when loading
Title: Re: Pinball Vision RED SCREEN Error
Post by: ChrisColumbus on May 16, 2018, 12:03:03 PM
http://newlifegames.com/nlg/index.php?topic=7010.msg37522#msg37522 (http://newlifegames.com/nlg/index.php?topic=7010.msg37522#msg37522)


Check out this topic. I believe the RFA is your problem. RFA updates the monitor firmware. 1.00.25 RFA is newer. you may have 1.00.21 software on the monitor.
Title: Re: Pinball Vision RED SCREEN Error
Post by: Dirtguy on May 16, 2018, 12:40:37 PM

SUCESS!!!!!!!! :applause:
Well after trying so many different chip combinations, after Rockin Elvis said I need to change the file on the card, I did that and put in the 248's, and what do you know, it let me set it up. The game is working fine! I tried the screen that came with the machine and still got the red screen, could,nt  have been that lucky, but at least the game is figured out. Now I'll order a screen and have to find another set of 248's.


MY THANKS TO ALL who chimed in on this thread!
                                                                                               Dirtguy



Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 16, 2018, 02:37:44 PM
NO. Don't order a new monitor. You most likely need to update the RFA to 1.00.25. Send Rich or Chris a PM with your email they can most likely help or even Ian. Pretty easy to do. Pull your board out and your data card. Insert the RFA updater in side slot and turn machine on. Then just watch the screen as it loads and turn it off when it is done. Put your board back in and your Data card and you should be good. The red screen shows that the monitor is working. If it was all black it would be different. Getting an extra monitor while they are available is a good idea, but it could have an older RFA too. If nothing else I can lend you mine and you can use it then send it back. It is against our rules to suggest you make a copy. Understand??
Title: Re: Pinball Vision RED SCREEN Error
Post by: ChrisColumbus on May 16, 2018, 02:42:38 PM
NO. Don't order a new monitor. You most likely need to update the RFA to 1.00.25. Send Rich or Chris a PM with your email they can most likely help or even Ian. Pretty easy to do. Pull your board out and your data card. Insert the RFA updater in side slot and turn machine on. Then just watch the screen as it loads and turn it off when it is done. Put your board back in and your Data card and you should be good. The red screen shows that the monitor is working. If it was all black it would be different. Getting an extra monitor while they are available is a good idea, but it could have an older RFA too. If nothing else I can lend you mine and you can use it then send it back. It is against our rules to suggest you make a copy. Understand??


Send me a PM and I can help you out
Chris
Title: Re: Pinball Vision RED SCREEN Error
Post by: ChrisColumbus on May 18, 2018, 12:37:52 PM
Just to close this topic, RFA# was the problem. Dan updated and said it was working now. Protocol Mismatch is an error with the RFA firmware on the monitor.


Chris
Title: Re: Pinball Vision RED SCREEN Error
Post by: therockinelvis on May 18, 2018, 01:26:35 PM
Thanks for the update Chris. I knew his monitor was good. It is sometimes hard to diagnose without seeing the machine. Jim Elvis
Title: Re: Pinball Vision RED SCREEN Error
Post by: qbert on May 18, 2018, 01:35:49 PM
Once again multiple issues keeping the machine from operating.
1. Down change RFA in the top box firmware
2. Down change ATA on the card software
3. Down change SG chips on the MPU.
Each one will stop the machine from operating properly.
Great job .
Rich
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