New Life Games LLC

**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: wel728 on July 10, 2019, 06:18:19 AM

Title: Reset after big win
Post by: wel728 on July 10, 2019, 06:18:19 AM

Hi all just had a big win on my game king 19" machine .


Came up call attendent  turned reset key and now it will not take and money or tickets ( have tito ) .  Is there a other reset to wipe credits. It says payed 55000 credit 0   Help !!!!

Title: Re: Reset after big win
Post by: Paul on July 10, 2019, 10:33:37 AM

You have to add more credits to play.
The machine says it payed out 55000 credits and there is 0 credits remaining.
I would power off and back onto see if that will reset it.

Title: Re: Reset after big win
Post by: wel728 on July 10, 2019, 01:58:05 PM

Hi Paul
  Tryed that did nothing. It seems to be stuck  is there a other reset?

Title: Re: Reset after big win
Post by: wizeone on July 10, 2019, 03:27:08 PM

is there a door open by chance?

Title: Re: Reset after big win
Post by: wel728 on July 11, 2019, 01:07:07 PM

No door is closed   it will not take money or ticket. 

Title: Re: Reset after big win
Post by: wizeone on July 11, 2019, 02:53:33 PM

does it try to take a bill/ticket in and spits it back out?  what kind of validator do you have in it? mei, uba, wba??   when you reseat the validator does it cycle properly?

Title: Re: Reset after big win
Post by: wel728 on July 12, 2019, 12:40:02 PM

Yes it will take the bill ticket and then just send it back. It will not let you put credits with tito ether.  it will recycle the bill accepter turned off and then back on.

Title: Re: Reset after big win
Post by: Stayouttadabunker on July 12, 2019, 05:18:53 PM

Can we see a photo of where it says that the credits were *payed out* ?

Title: Re: Reset after big win
Post by: knagl on July 14, 2019, 03:53:59 PM

Will it accept a fresh $1 bill?  What is the minimum denomination on the machine?

Title: Re: Reset after big win
Post by: wel728 on July 15, 2019, 02:35:19 AM

No it will not accept a new bill or a ticket or put on any credits. It has tito and did put credits on machine when button was pushed.

Title: Re: Reset after big win
Post by: Stayouttadabunker on July 15, 2019, 08:45:23 AM

Quote from: wel728 on July 15, 2019, 02:35:19 AM

...did put credits on machine when button was pushed.

What button are you pushing to add credits?
Also, what is the minimum denomination on the machine, as Knagl asked?
The more you tell us, the better we can help you get your machine running the way that you want.