New Life Games LLC
**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: Nam328i on July 27, 2019, 09:20:11 AM
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Hello -
I recently purchased a multi king 3802. Brought it home, played it for about 5 hours, no issues. Left it on overnight and it shows error “coin in jam.†Replaced the coin mech, did not clear the tilt. Used a clear chip, did not clear the tilt. Tried a coin mech bypass, still the same issue.
I think it’s something with the I/O board gone bad since none of the “hold/cancel†buttons on the main door are registering with the button counter.
The IO board # is 59729900, Rev A
About how much $ do these boards go for and where can I purchase one?
Thank you
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Hi. Can you post a couple of pictures of the interior of your machine? They need to be under 1MB to post so you may have to resize them to get under the limit. There's a few different types of Game King cabinets that utilize different components. Pictures will help us identify what you have and what to look for.
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Interior
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Interior
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The “options verification required†tilt came on only after I used the clear chip
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OK. You have an older 19" GK cabinet that has two I/O boards on a single I/O card tray. It's right above the MPU board. With the power off, try reseating that tray and see if the coin-in tray error clears. Pull it out an inch or so, and push it back in. The "options verification required" is an informational message, not a hard error. The coin-in jam error is the hard error that needs to be fixed.
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You’re referring to the picture where all of the plastic wiring harnesses are showing in front, correct?
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Yes, it's the tray above the MPU board. Make sure to turn off the power before reseating it.
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I disconnected all of the harnesses and repositioned it. Same error
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Ok, it sounds like the I/O board for the switch panel is bad. It's the larger of the two boards. It could also be a bad MPU board, but there's really no way of telling without replacing one and seeing if it clears the problem. The I/O boards can be difficult to find for these older machines, but the MPU boards are plentiful.
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Thanks for your help. Any idea where I can get a new I/O board? Is this a good opportunity to upgrade to the 3902? What would be involved with the upgrade if I went that route ?
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Yeah, it might be a good time to upgrade the MPU to a 3902. You just have to remove your game chips from the old MPU and install them on the new one. You'll want a Keychip for it so you can set it up. Then if the Coin-In Jam error clears you'll know your other MPU board was the problem. If it remains then you'll need the I/O board. Jim at Midwest slots may have a 3902 board. Check with member Badbaud for the I/O board, and RB for a keychip.
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Great, left Jim a message just now. What exactly are the benefits of a 3902, other than availability? Does it include more games or only what I have now will transfer over?
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The biggest advantage of the 3902 board is it has simm card slots so you can upgrade to newer software if you want. The game software is where the games are stored, so you'll have the same as what you do now.
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I have the “key 22†that I’m using as a clear chip. What specific “keychip†do I need ?
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The proper key depends on what game software you're running. You should be able to key it with Key 22, but you will need to answer YES to all three questions.
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Okay, got an upgraded 3902 board. Carefully transferred the 4 game chips, making sure to match the notches and installed in the same order as the old 3802 board. Used the Key 22 , answered Yes to all 3 questions. Now when I use the base chip, I get this screen on reboot...
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Check your chips, one is probably not inserted correctly or has a bent pin. Make sure chips are in the correct sockets. :Please_Post_Pictures_2clr:
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Check your chips, one is probably not inserted correctly or has a bent pin. Make sure chips are in the correct sockets. :Please_Post_Pictures_2clr:
And make sure the base chip isn't inserted backwards—I've done that and gotten the confetti screen! (Look for the "half moon" on the side of the chip)
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Yeah double check those chips. I bent a leg once, all others were inserted perfectly and one bent and was JUST outside the socket, was hard to even see and it gave the confetti screen similar to that. Hopefully a simple fix :)
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Here’s the base chip. It has one slightly bent prong, but it does fit into its position nice and snug. The game chips seem to be securely in the correct placement, again...the exact same order that they were in on the old board.
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Game chips on new board
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Do you have 2 CG chips under the sound board?
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Are those chips installed in the proper places? In the 2nd pic the markings on the mpu board itself don't match the chips that are in the sockets. The game chips are in sockets marked pxl on the mpu board and vice versa
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Your right Rep! If that is a 3902 board the chips are installed in the wrong plugs. Game 1 should be in upper right, Game 2 should be just under that and then the PXL 1 should across from Game 1 and PXL 2 should be across from Game 2. Look real close on the board and you should see marks GME1 and right below that should be GME2. Then across from GME1 you should see PXL1 and across from GME2 should be PXL2.
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It's funny, I was looking at the pic to check the legs, like I said I had that one that was bent but it wasn't sticking outward but it sure wasn't seated as it should be, took me a bit to find that one lol. Anyway as I was looking I noticed the chips didn't match the MPU board markings as they should. Hopefully that's all it is and once in the proper places all is good for him! :)
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Yes, the board is upside down, all 4 chips are in wrong place.
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Also like sixcardmark said you might want to check under the Sound board that has the SIMM Card and make sure that those chips are in the right slot also. look close and look for CG1 and CG2.
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Agreed on all fronts, move the chips around, check under the multimedia lite board like Mark said, make sure they're all seated properly and hopefully you'll be good to go!! :)
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That was a D’oh moment for sure. Upon startup, the colors seem to be off, and it is not showing certain touch screen boxes for setup. This screen is what I am left with, coin in error still showing.
Should I perform the clear key process again with the game chips in the correct slots ?
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If you changed all the chips into the right slots I would do another keychip and see what that does.
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Progress!! I can't see the color issue from your pic, the colors all look as they should to me. I would key it again for sure, wipe it all and start from scratch. The fact that it STILL thinks there's coin problems definitely leads my thinking away from the board at this point but one of the members here will get ya help with that. Key it again and clear everything and see what ya get. Can you elaborate on the color issue? The menu screen I see looks fine to me color wise so I dunno what issue you are seeing there?
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Same issues after another clear. The color is so bad that I can barely make out what the screen is saying. Basically a random combination of turning the key and holding the reset button for 2-3 seconds. When I finally do make it to the main screen, same error.
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More pics of the color issues...you cannot see the selected games
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Wow, that's very odd. I can only suspect the keychip itself assuming the non-key menus appear correctly. I run 5.3 on mine now but when I ran all prom sets like 4.3 I used a key17 which had no settings on it would just give a garbled purple screen after booting with it and letting the lights on the mpu all light up. I use a key40 now which is required for 5.x software. I'd assume a 22 works similar to a 17. Very interesting, I can only think of an issue with the keychip. I'm still newer to GK stuff, maybe some of the real pros on here might recognize the issue and know what the deal is
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Did you move the CG1 and CG2 chips over from your old 3802 board and install them? They go under the sound card, they are color graphic chips.
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I didn't know you could install a 3902 board into a 3802 older Game King machine. Learn something new everyday.
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I also didn't know the chips under the MML board helped control color. I'm learning too lol. A day that passes without something new learned is a wasted day :)
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Working on transferring the CG1 and CG2 chips from the old board to the new one today. Do I need to remove that smaller top board to access the correct placement for the CG chips?
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Yes the sockets are under the MML sound board.
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Doesn't CG1 and CG2 chip numbers have to match the PXLF numbers? Just a question.
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Yes, I would think his CG1 & 2 are 351's.
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Ok, Thanks!