New Life Games LLC
**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: tom14 on December 10, 2019, 05:35:37 AM
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I have an IGT S+ slot Machine that I had a low battery, replaced the battery and power it back up and got stuck in the 61-1 loop I had to use the clear chip to reset it. I did the reset and powered it back up and looked like all was good, till I drop in the first coin. The machine took the coin no Problem, but the hopper instantly kicked out a coin and I got the 3100 error and it will not clear. I believe that the door optics are working, because when I open and close the door the Machine try's to restart, However all that happens is that the hopper kicks out another coin. If I can't get this fix is there any way to bypass the hopper. Any help is appreciated.
Thanks
Tom
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okay...I have a few questions to clear up things then we can try to help you fix your machine the way you want. :propeller:
"The machine took the coin no Problem," Did the [Coin Accepted] lamp come on and numbers change in the [Coins Played] display as coins went in? :scratch-head_2:
"...when I open and close the door the Machine try's to restart..." When you pull up on the latch, watch the [Coins Played] display. Whatever number is in there will go out then come back on momentarily after you fully close the door latch ALL the way down. :scratch-head_2:
If I can't get this fix is there any way to bypass the hopper. Yes...but let's try to get it working right first? We might have to go into your settings and change some hopper limits - which is a little more complicated.
Also, I know of a very clever way to make your [Change/Service] deck button turn into a free credit button if you want.
You would not ever have to use any coins or bills again....but that wouldn't be a true "slot" machine right? lol
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Stayouttadabunker,
To your first question, yes the coin accepted lamp came on the the coins played displayed 1.
To question two, when I open and then close and latch the door the coins played display goes out and then comes back on.
The hopper then kicks out another coin, I am now up to 4 coins paid out with the error 3100.
As for bypassing the hopper you are correct it would be good to get it working the right way, bypassing the hopper is going to be my last-resort
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What happens if you take out the hopper and apply power to the machine?
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Jim,
I pulled the hopper out and turned on the machine, the error code 3100 was still there open and close the door and it cleared the 3100 and the machine works. So does that mean that my problem is with the hopper and not the machine?
Thanks
Tom.
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The 3100 is a coin out tilt.
Generally speaking more coins have been spit out than its supposed to.
The basic function is that power is applied to the hopper, coins pass by the hopper optic until the proper number is counted.
When power is given to the hopper it runs the hopper motor and extends a solenoid to push the hopper brake out.
When the correct number of coins are paid the power stops, solenoid retracts and the spring attached to the hopper brake pulls it back into position stopping the rotation of the hopper motor.
The most common problem with the hopper (generating the 3100) is the hopper brake.
The brake does not engage (or does not engage fast enough) and an extra coin is spit out due to the momentum of the wheel..
If you pull the hopper and look at the back of the hopper
You will see that there is a small spring that pulls the hopper brake into position.
With the brake engaged you cannot turn the internal wheel, if you pull it back it turns.
You might be missing the spring or find that it has broke.
You can replace it by using about 1/2 - 3/4 of a spring from a Bic Pen.
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Jay,
I was thinking about that so when I had the hopper out I looked for the hopper brake and spring, didn't really know what I was looking for, but I found what looked like the brake and the spring it's still attached to it and looks good. could a weak spring cause the same problem?
Thanks
Tom.
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You are either running out of coins - Ie your hopper is empty you played one coin (so one is in the bucket) and you won 10, it can't pay out what it doesn't have.
OR you are paying too many - caused by a weak or broken spring..... When you pull the brake back and then release it, it should sharply snap back.
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I will check out the spring. However the hopper is kicking out a coin when you drop one in the machine and it kick one out the last time I turned on the machine with the hopper installed without me doing anything.
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Check out this video I made about 9 yrs ago...might help you?
If the wrong wheel is installed in your hopper, you may get recurring [3100] error codes, besides having a bad or weak brake spring.
(I made a small mistake when I made that video though...there's no "3400" error code...disregard... :rotfl: )
Anyway, there's really only three basic hopper codes for the S+
[3100] : Extra Coin Paid Out (MPU sees an overcount normally due to bad hopper motor brakes)
[3200] : Coin Jammed (MPU sees hopper motor drawing too much amperage)
[3300] : Empty Hopper (MPU sees that it took too long for a coin to go through hopper optics...timed out.)
However, the video I made may help you determine if you have the correct wheel installed...the nibs cannot be spaced apart too wide as in for large casino tokens.
Link to it is here...>>>
http://youtu.be/XH3N-prFZJ0 (http://youtu.be/XH3N-prFZJ0)
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I checked out the hopper wheel it looks like the nibs are spaced to far apart, However every thing was working great up till the battery had to be replaced.
I put the hopper back in the machine with no coins in it and when I power up the machine and it goes through the start up, the machine then shows that it paid out 1 coin and then the 3100 comes up. ( again this is with no coins in the hopper)
Thanks
Tom.
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OK, so now you put the hopper back in the machine, you get a 3100 code, can you clear the code by lifting up and putting the latch all the way down?
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I put the hopper back in and power up the machine and got the 3100 open and close the door and the 3100 goes away for a few seconds then comes back and the winner paid display count goes up by 1.
Thanks
Tom.
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It almost sounds like you have a payout going on and you have no coins in the hopper. Put a handful in and see if it completes the payout.
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Put a bunch of coins in the hopper and power on the machine -- does it immediately dump all of the coins out of the hopper into the tray even though it shouldn't be paying out anything?
From the limited descriptions you've given us, it sounds like you might have a runaway hopper (ie. a hopper that is constantly spinning even though it should not be running). The machine is detecting that it has erroneously paid out a coin(s) and throws the 3100 error. I'm curious if the hopper motor just keeps running.
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If the winner paid number is going up then it’s not a runaway hopper.
It needs to finish its cycle or you need to use a clear chip to end it.
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Since you cleared the machine already I doubt you have any credits that have to be paId out. let try this!
pull the hopper back out, turn on the machine and clear the 3100 code. then open the door and get into the machine diagnostics ( press the white test button up near the power on/off switch) this will put you in the test mode (what SP chip do you have in the machine??) look at the labels on the chips tell us the two numbers. each time you press the the test switch or turn the jackpot reset key you will advance through the menus, each time the numbers in the winners paid window, credits window, and the coins played window will change, use the S+ diagnostic flip cards (found in the S+section , second topic) to get to test # 3 where you have a 3 in the coins played window, now (do not turn off power) insert the hopper into the machine, with coins in it ( at least 30 coins) the spin button should be lit (provided the bulb is good) press it, it should turn on the hopper and the hopper should count out ten coins and display that in the winner paid window. let us know the results. using the flip cards you can test every feature of the machine and set all the settings accordingly. check all the settings in test # 7, check all the current settings in the menu where you get a 5_0 or a 1 in the winners paid window, advance through that menu and it will tell you all the current settings of the machine in regards to the pay out selection etc.
JIm
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Thanks for the info I will have to wait and try it out this weekend and will get back with everyone with what happens.
Again thanks for all of the help so far.
Tom.
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Sorry it took me so long to get back to this, one of my dog got hurt so had to deal with that first.
As to the chip numbers there are game prom: SP1048, reel prom: IGT SS4239 95% Coral Reef 2CM
I took out the hopper and turned on the machine, cleared the 3100 then with the power still on when into the the diagnostics, went to test #3, then put the hopper back in and with one turn of the jackpot reset key the hopper counted out 10 coins did this a couple of times. However when I closed the door and the machine went through its startup and came up ready to play the the machine showed that it paid out 1 coin then gave the 3100 error, turn off the power and pull out the hopper and power up the machine then open and close the door and it resets.
I checked the settings where the coin played was at 0 the numbers that showed up are 5_1, 6_0, 7_0, 8_1, 9_1, 10_0, 11_0, 13_1, 16_0, 30_37, 34_1, 39_1, and the last one is (winner paid 0110) (Credits display 0000).
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With the hopper in, 3100 error displayed. IF you open and close the door the error should clear and play normally.
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The problem is that with the hopper in I can not get the 3100 error to clear and as soon as you put a coin in it kicks one out. With the hopper out I can get the 3100 error to clear. Could there be a problem with the hopper. Anything else to look at to try and get this fixed.
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Can you put the hopper on a bench and take the bowl off the hopper?
I want to see a coin that you're using sitting on top of the knife as it goes through the hopper optics.
Hold one hand on the brakes or put a rubber band around the whole motor and turn the hopper by the agitator with your other hand.
Let's see a coin go over the knife and through the optics.
Also, I want to see behind the hopper optics and see what kind of optics and wiring are being used.
I also want to see the wiring going from the hopper to the beau plug and see if they are connected to the beau plug pins correctly.
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When I turn the wheel of the hopper the coin goes on top of the knife and through the optics.
Here are some pic's of the hopper, part number of the optics, and a couple of the wiring and the plug.
Also this all started after I had to replace the battery and the machine got stuck in the 61_1 loop and had to use clear chip to get the machine running again. Before that everything was working great.
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Have you considered running the clear again ?
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I did do the clear a second time, however if you think it would be a good idea to do it again I am willing to try it. I do have another igt slot machine it is the Double hearts are the hoppers interchangeable, if so would it be a good idea to try swapping them.
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Yes if it is also a s+ try swapping hoppers.
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I agree with SCM...swap the hoppers!
We didn't know you had another one to try.
If the suspect hopper doesn't work in the other machine and the other hopper works in this cabinet, we'll know it's the suspect hopper.
Your wires look good....everything is connected okay and in the right locations.
You took great photos.
Remember, after you perform a clear, you should give the machine a denomination value such as .25cents or $1.00 or whatever you want...but the machine should have a value in the [0-6] page and make sure coins act as going to credits rather than to game.
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Ok, I will try swapping them and see what happens. It will be a couple of hours before I can get to it. I will let everyone know what happen after I swap the hoppers.
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I swapped the hoppers and the coral reef machine still does the same thing and the hopper that was in the coral reef worked just fine in the other machine, so its not the hopper. so much for the easy fix, any ideas.
Could there be something wrong with one of the boards? If its one of the boards is there a way to test them. If its one of the boards any ideas on how I could get it fixed or replaced?
Should I try to do the clear again?
The machine works fine with the hopper out. I don't know what to check next or have anywhere to take it to be fixed.
Thanks
Tom.
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The next step would be to swap MPU boards.
The reels and payouts won’t line up unless you swap them also but this is really just a test.
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You need to put that Clear chip away...
The only time you would really need it is when the machine is stuck in the [61-1] error code.
The suspect hopper worked fine in the other cabinet.
That RULES OUT the hopper - there's nothing wrong with them.
We're trying to zero in on the problem.
Swap the MPU's as Jay said above...throw in any hopper, try putting in a token, then report back and we'll give you next troubleshooting instructions.
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I am going to try and swap the MPU boards in the morning have to be up early. I will post a pic's of the boards in the morning before I swap them around, maybe y'all will see something that I don't. Will I get any error codes by swapping the MPU boards, if so should I follow the flip cards for clearing the error codes?
Thanks for all of the help so far.
Tom.
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I am pretty sure you will get a 61 error because the game chip is different in each.
The 61 will become a 61-1 but you won't get stuck in the loop.
Given that the hopper is known to be good, I think we might be looking at a MPU board issue.
Unlike a mechanical hopper not much electronically is observable from the pictures but I think a picture of the battery area is relevant as you swapped that out. If you take the board out of the tray a picture of the back of the board would be relevant.
While you have both MPU boards out - compare the battery areas and see if you perhaps notice any solder runs that might be shorting on the one board.
Fixed tiny font issue. -knagl
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I am pretty sure you will get a 61 error because the game chip is different in each.
The 61 will become a 61-1 but you won't get stuck in the loop.
Given that the hopper is known to be good, I think we might be looking at a MPU board issue.
Unlike a mechanical hopper not much electronically is observable from the pictures but I think a picture of the battery area is relevant as you swapped that out. If you take the board out of the tray a picture of the back of the board would be relevant.
While you have both MPU boards out - compare the battery areas and see if you perhaps notice any solder runs that might be shorting on the one board.
What does the fine print after "...MPU board issue." say Jay? lol
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It was the browser on the phone..... hate when that happens....
As they say the devil is in the details....... Here is what I attempted to write.......
Given that the hopper is known to be good, I think we might be looking at a MPU board issue.
Unlike a mechanical hopper not much electronically is observable from the pictures but I think a picture of the battery area is relevant as you swapped that out. If you take the board out of the tray a picture of the back of the board would be relevant.
While you have both MPU boards out - compare the battery areas and see if you perhaps notice any solder runs that might be shorting on the one board.
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Ok, I pulled out the MPU boards and put the coral reef board into the double hearts machine, got the error that Jay said that I would get and it cleared just fine, however once I got it up and running I got the same problem.
So it looks like it is the coral reef MPU board. Is there any way to find out what went bad on the board or will it have to be replaced?
Attached are two pic's one of the board and one of the battery area, (could have done a little better on the solider) but it doesn't look like anything is touching that's not suppose to.
Thanks
Tom.
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What about the underside ?
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Here you go. Sorry about that I forgot to put that one in my bad. If you need another angle let me know.
Thanks again
Tom.
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So with the coral reef mpu board and either hopper in the double heats machine when I turn on the machine it automatically gives you the extra coin paid out error (3100). If I power it up with the hopper out and then put the hopper in and put a coin in it kicks out one coin and gives the 3100 error. As for the mpu board the underside looks ok. I don't know what the other board is call the the mpu board plugs into. I just got to thinking if that board has a problem would it cause something the mpu board to be damaged, if so i realy don't want to put the Double hearts mpu board into the corsl reef machine.
Is there a way to check the other board in the coral reef machine to make sure that it is good, I don't want to find out that the other board is bad by messing up the mpu board from the other machine.
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"I don't know what the other board is call the the mpu board plugs into"
The MPU plugs down into the motherboard.
Power down, remove MPU and carefully re-seat both SS and SP chips.It may help.
Report back
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If the problem occurs with the same MPU board in both machines its not going to be the fixed board.
Your not going to harm anything by putting the other MPU board into the other machine.
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I re-seated both chips still does the some thing.
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Does the Dbl.Hearts MPU work in the Coral Reef cabinet?
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Yes the Double hearts mpu board works in the coral reef machine.
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Okay...both cabinets and motherboards are known good.
Dbl.Hearts' MPU is now verified good.
SS and SP chips from both games are all good.
Something on Coral Reefs' MPU is toast.
All you need is one new MPU.
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Is it possible to get the one that I have fixed or would it be cheaper to replace it. If replaing it is the way go do you have any idea how much an mpu board cost and where to get one.
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I'd be placing a WTB ad in the Classifieds section of NLG for a spare MPU asap.
Did you get a chance to swap chips between MPU's?
I don't know if you've tried that yet?
Reason I'm asking is because I think you said you've tried the Coral Reef in the other cabinet and it was good?
Please correct me if I'm wrong.
I'm wondering if the Coral chips are making the hopper kick out the 3100 code?
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When I put the coral reef mpu borad in the Double hearts machine it still had the coral reef chips on it and it did the same thing in the Double hearts machine as it was doing in the coral reef machine (error 3100) at power up with hopper in or 3100 with putting the hopper in after the power was on then droppinga coin in.. With the Double hearts mpu board it work just fine in either machine.
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Can you swap Coral reel SS&SP chips onto known good Dbl.Hearts MPU carefully?
I want to rule out chip problems.
You'll get the normal 61 then 61-1 codes that easily clear.
Right now it looks like both cabinets, motherboards, & hoppers are okay.
That way, when you get the spare MPU, we won't be needing to wait for new chips - if bad.
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Ok I will give it a try here in a little while and get back wih you after.
Thanks
Tom.
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Yep....be careful of leg bending and orientation (direction)
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Coral reef chips work just fine with the Double hearts mpu board, so I take it that means that the coral reef chips are good and not the problem.
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yep....you've narrowed it down to a bad MPU board.
They used to be around 25-55 dollars...place a wtb ad for a spare and both machines should be back to normal.
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Ok I'll be looking into getting a new mpu board, mite be a little while before I can get to it. At lest I now know what I need to fix it.
When I place the wtb ad, I need to specify that it for an IGT s-plus machine?
Is there any other information that I should put in the ad? This will be the first time that I will be place an ad on here.
Thanks for all of the help. I don't know if I would've been able to get this far by myself.
Thanks again.
Tom.
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Send a PM to Jim from Midwest Slots. (see vendor list) Tell him you need a 10Mhz s+ MPU. He probably has one.
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You could try sending a message to NLG member Badbaud (http://newlifegames.com/nlg/index.php?action=profile;u=511). I believe he has an S+ board tester and might be able to repair it for a reasonable fee, depending on what's wrong with it.
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Got a new board installed and got the game up and running.
Thanks for all of the help.
Tom.