New Life Games LLC
**Video Poker, Keno, Slots, 21** Gaming machines => IGT I-Game and Game King => Topic started by: ASA on December 15, 2020, 10:43:00 AM
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I hope someone can help me. I have a game king 3902 machine. After replacing the base chip with my Key chip then powering down, then replacing the base key I get the following message on the screen "A system error has occurred. The operation in progress may not have successfully completed. Power down then power up the machine and try the operation again."
I have tried powering down and up again but the same message appears. Is there something I am doing wrong? Any help would be appreciated.
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I hope someone can help me. I have a game king 3902 machine. After replacing the base chip with my Key chip then powering down, then replacing the base key I get the following message on the screen "A system error has occurred. The operation in progress may not have successfully completed. Power down then power up the machine and try the operation again."
I have tried powering down and up again but the same message appears. Is there something I am doing wrong? Any help would be appreciated.
I can't read it...did you fold underneath a chip leg?
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"A system error has occurred. The operation in progress may not have successfully completed. Power down then power up the machine and try the operation again."
I have tried powering down and up again but the same message appears. Is there something I am doing wrong? Any help would be appreciated.
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I would start out by pulling your chips out one at a time and checking for a bent pin. Make sure the notch is facing the correct way when reinstalling. Sounds like you have a bent pin.
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In order to key a machine, you need to have zero credits when you do the key procedure. Did you cash out before you tried to key?
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I have checked both the Key chip and the Base chip for bent prongs. All are OK.
I do not know if it had credits on the machine before I keyed it. If it did and I keyed it what can I do to rectify it. Thanks so much.
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if you have credits on the machine beforehand, then the KEY just doesn't let you get into the options you want to change.
Did you accidentally pull out the MPU tray or put it back in with the power switch on?
Try it again now that you've checked the pins and report back.
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Yes, I tried this: I put in the keychip and then powered down as told then put in the base chip then all it does is recycle over and over after I turn the key as suggested and it initializes the machine then says turn key then initializes, etc. It does this over and over. I then powered down pulled out the board and then pushed it back in then powered up. I then get the original message as stated at the beginning of my post. I am puzzled.
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The ONLY thing I can think of is this....>>>
If the machine was working fine before you put in the key chip but you just wanted to change some settings however didn't allow you to, then I would say something with the key chip screwed up things?
With the power off, (Remember, never pull out or install stuff with the power switch on....you'll just burn out stuff!) go ahead and check that darn SB chip again.
It's the only chip you removed right?
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Yes, I only removed the base chip and the key chip. I have used both a key 22 chip and 40. They both do the same thing.
Would a battery cause this? I noticed the battery on top of the board does not look too good. But it may be OK.
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That's not really a battery, it's a capacitor and it DOES look like it's crapping out, bulging.
Remove the whole piggy back board for now.
It's called a mutimedia board and is really for the sound SIMM memory stick card that's in the long black socket.
The whole piggyback board comes off just by removing the two philips screws on it and gently rocking the board back and forth until it comes out of the two long black sockets on the MPU.
The game in the machine doesn't need it to run properly.
For now you'll just get the "ding, ding" sounds instead of the musical notes.
Let's get your machine running right first then work on the sounds.
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Oh, I see. Thanks so much. Should I remove that board and then slide the MPU back in?
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Yeah....it'll also give you an opportunity to see if the cleaning guy actually cleaned under that board too!
Them multimedia boards aren't much...I'm sure someone has a good one for you in the Classifieds section of NLG if you post up a WTB ad.
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Try clearing everything. Answer yes to perform keychip, clear RAM, and clear EEPROM. When it boots back up you'll get a RAM error, turn the key and follow the directions, then you'll get an EEPROM error, do the same thing. After that it should take you to the keychip menu where you can set things up.
What is you base and gme numbers? Key 22 or 40 may not be the right key, but if you clear everything they will work to key it.
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OK, will do. Thanks.
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I have tried everything and it still has problems. Here is where I am at now. I can key chip it and it says to power down and replace with Base chip. I did and now it just recycles over and over and over. It says "initializing" but then goes back into the key turning message then goes aback to initializing, then back to the key turning. etc. I have tried about ten times recycling and it will not stop recycling.
I have checked the prongs on both the base chip and key chip and they are all OK.
Could the MPU board be bad? Does a 3902 board have a flash board? I have read where a flash board could be bad. but that was on an 044 board.
Any ideas on what I should do? Thanks so much for your help.
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Sounds to me like you might have a bad Base chip.
Key chip seems to work fine if the two amber LEDs come on solid but the problems seem to begin when you re-install the Base chip.
RB would be the best guy to contact for a new chip.
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I am new at this so could you tell me what a base chip is and is it different for each game? Can you buy base chips to replace a bad one? Thanks
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I am new at this so could you tell me what a base chip is and is it different for each game? Can you buy base chips to replace a bad one? Thanks
1).Okay and welcome!
2).Post a picture of your board & I'll draw arrows pointing to it.
3).Yes, it can be different. for each game.
4).Yes, you can buy them. if they're bad.
5).You're welcome.
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Here is a picture of the board. Thanks
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Here's the Base chip of your game on the MPU.
It's a main chip that contains the files for the Stinkin' Rich game you have.
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can you tell by looking at the base chip what the number it would be so I could replace it?
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Yes and no...it is not an original chip.
Someone made a back-up copy and that's what's in there.
They did NOT label it as to what we normally see on real IGT chips.
There is a 4-digit checksum (CRC) number on it but I have no idea how they, whoever made it, set their programmer at?
Your camera is not very good.
The letters on the labels are very blurry when I enlarged it to try to see what is written on the label.
All we know for sure is that it is a Stinkin' Rich game....however, you would have to give us more information to help us determine what chip it could be.
There are many, many versions of this game.
Do you know how much the max bet was and the max number of lines the game could be played at when it WAS working?
Was it ever working?
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No I do not have that information but RB has provided me some information on the Base chip. I am talking with him about the chip. Perhaps he can be of help. Thank you so much for helping me.
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Bless him that poor man... :rotfl:
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Stickin Rich probably takes a 22.
Bad guess.
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Let's back up a little bit because I'm slow sometimes :Tongue_Out: . Can you give us a little history on the board? Was it working and then quit, or is it new to you? What keychip are you trying to use? A quick search shows Stinkin' Rich uses Key 40, it's menu driven keychip, it doesn't light two amber lights on the end like bunker suggested, key 17 does that.
The 3902 board doesn't have a flash card, they use EPROMs or a mix of EPROMs and SIMM cards.
When you say it goes back to initializing over and over, what is the error message that occurs with it? EPROM error, EEPROM error?
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Tilt,
I have had the board for over two years and did not have a problem. I use key 40. One day I wanted to change some setting and I used key 40. After powering down and
replacing the base chip it just goes through the normal routine. ... Turning the key and it then initializes. I just says eprom error. Turn the key. It just does this over and over. Could it be a bad base chip?
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The machine never says "Close The Door"?
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Please post a picture of the keychip menu that you're keying it with and a picture of the error messages.
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I does not get that far. There is no menu. I use key 40. You see, after putting in the key 40 chip and inserting the board it will ask to clears the three areas and then reboot. after powering down and removing the key 40 chip and replacing the base chip and then inserting the board then power up ... it never goes to set up screen (menu) it just keeps cycling from initializing to me turning the key as it asks. This is my problem, it just keep cycling like that and never gets to a menu. I hope I explained this well enough for anyone to help. It is appreciated.
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stayoutadabunker
no it does not say "close the door"
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yeah...sounds like a glitch in the system somewhere. :pos_computer:
Tilt will figure it out....he's been working with this platform longer than I. :cool_thumb_up:
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I-game/Game Kings don't ask you to close the main door after clearing/keying. S2000's do, but not game kings.
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What is the message on the screen that prompts you to turn the key?
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says eprom error and to turn the key... does not have an error code. I will take a picture of it tomorrow and send it to you. Thanks.
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Have you tried a different eeprom? That's the 8 pin dip on the mother board. Should be the only removable chip. Had a similar problem with an 044 game once. It's a 24c16 chip. If you have another 960 MB laying around it should have one you can try.
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I does not get that far. There is no menu. I use key 40. You see, after putting in the key 40 chip and inserting the board it will ask to clears the three areas and then reboot. after powering down and removing the key 40 chip and replacing the base chip and then inserting the board then power up ... it never goes to set up screen (menu) it just keeps cycling from initializing to me turning the key as it asks. This is my problem, it just keep cycling like that and never gets to a menu. I hope I explained this well enough for anyone to help. It is appreciated.
Pictures would be helpful, but correct me where I'm wrong.
1 - Key 40, answer yes to all three questions by turning jackpot reset key and pressing MPU self test button
2 - Move down to reboot machine and turn jackpot reset key
3 - Red box appears that says "Please Wait....Performing Requested Actions"
4 - Green box appears that says "Please Power down the machine. Replace the BASE PROM, and Turn the machine on to continue"
5 - Replace keychip with basechip, put MPU back in machine and turn it on.
6 - Machine starts booting up showing Red, Blue, Green, Yellow, and Violet screens alternately
7 - Machine says "RAM ERROR" Turn Attendant Key for More information. Turn Key. Data Memory Error screen appears, turn key again.
8 - Machine says Press and hold test button for 2 - 3 seconds. So you press and hold the self test button.
9 - Machine starts booting again as in step 6.
10 - EEPROM Error Message appears on the screen. Turn attendant key, Game ID mismatch Error appears, turn attendant key again.
11- Machine starts booting again cycling colors again as in step 6 and 9.
What happens after that? Should take you to the keychip menu. Post a picture of the error message that happens after step 11.
EPROM is different than EEPROM. Proper terms matter in trying to help you resolve this. Pictures or a video if needed are best at making sure we fully understand what the machine is doing and what it's saying.
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To TILT and Others,
I have attached a PDF document showing the process I used to Key my board. I hope you can help solve my problem It is appreciated.
Would a bad or low battery cause this problem?
Thanks so much
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I think your battery's okay....easy enough to check...just slide it out and check with a multi-meter.
It's that little EEPROM on the backplane RB mentioned that's gone bad I think, because of your messages keep coming back to that one.
EEPROM (electrically erasable programmable read-only memory)
I had to change one on one of my backplanes once...
It may have hit the threshold of it's lifespan of rewriting and erasing.
Without looking, I think it has 8 legs and up there on the left side of the backplane board.
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Nice write up, now I'm with ya :applause: .
Yes, the board definitely has a problem with the EEPROM, not the battery. Since you've installed EEPROMs on the MPU board you don't need or want one on the motherboard. I would double check the solder connections on the EEPROM you put in at U85. If those look good then replace it. When you installed the EEPROM on the motherboard you remembered to remove R179 too correct?
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Titlt,
I have removed the eeprom from the backplane. I only did that to see if it would solve my problem, it did not.
I am attaching some pictures of the eeprom installation on the MPU. I am hoping it may provide you with a clue to determine it it is OK.
Thanks so much for helping me.
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I think that chip was soldered in backward.
I could be wrong.
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I see, thanks... I am going to see the tech who did the work on Monday and bring him the board... He said he would take a look at it.
Could you explain what backwards means? is it upside down or something else. Thanks so much.
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There should be a notch printed on the circuit board at one end but I can't tell from your pictures.
The chip should either have a notch on one end or a recessed hole on top.
Your photos have bad lighting....I cannot verify.
Like I said, I could be wrong...anyone that can solder in IC components SHOULD know which way a chip be orientated.
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All that looks fine, it's oriented correctly (not put in backwards). Ask him to replace it, something is wrong with it.
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Thanks for verifying Tilt.... :wave: I didn't have a machine nearby to check against but didn't hurt to ask.
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:cool_thumb_up: . Your machine wouldn't have anything installed at U85 though unless you did the mod.
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Something about not needing a eeprom on the motherboard when U85 has the chip there?
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A mod I came up with a few years back. Install an EEPROM on the MPU board and remove the one on the motherboard. Designed for people with 2 or more 3902 MPU boards who want to swap games back and forth easily. You have to add a EEPROM every 3902 board you want to use, but after that you can swap them in and out like a giant Atari cartridge. Keeps all the credits, settings, etc on the MPU board. Here's the original post:
http://newlifegames.com/nlg/index.php?topic=251.0 (http://newlifegames.com/nlg/index.php?topic=251.0)
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Nice job Cliff. Thought I had remembered something about it.
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I have the EEPROM installed on all 14 of my 3902 boards. It IS like a giant ATARI game. lol...
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Thanks Ken.
Good to hear lookes. I know some people have done the board mod, but I think a lot more went the swap the EEPROM and MPU route so they didn't have to modify their MPUs. Wish we could do it with 044 boards. There's an empty socket that could be used, but not all of the needed signals go to it so you'd have to cut traces, add jumpers etc. It'd be a hack job and I'm not real fond of those.