New Life Games LLC
**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: Magnolia8 on March 15, 2022, 09:23:12 PM
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Bill acceptor light does not come on to insert bills, and when it does come on it doesn't accept the bills.
Just purchased machine and the seller loaded it up by using the bill acceptor but now it's not working.
Model # 96438300
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Post a picture of your machine. It's probably a S2000. Model numbers don't help us much here. There's a 1MB file size limit for pictures so resize as necessary to get under that limit.
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Here is a picture.
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Thanks. Yes, that is a S2000. We'll get a mod to move this to the S2000 forum where I'm sure somebody will be able to help you get your machine working again..
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I also need help finding a manuel.
Thank you.
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There's some S2000 manuals/schematics available in the NLG File System, but you have to be a contributing member to access it.
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What qualifies you as a contributing member?
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There's a link on the main page on the left side where you can make a subscription donation or one time donation.
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So.. the light came on all of a sudden. I put in a dollar it took the dollar and said call attendant. I opened and closed the door and the message cleared. But light went back off.
How do I fix this so I can add more credits??
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Are there credits on the machine now? If so, you could be at your limit at it won’t accept any more. Limits can be changed in the settings to increase the amount the machine will accept before turning the validator off.
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I checked the limit and your right. But the other buttons don't let me adjust. It is set at a 1000 limit.
Why are the other buttons not light up for me to adjust.
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I am not on max with the limit and bills are still not accepted bit I did find those features in the settings.
What else am I missing?
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You have to be cashed out with 0 credits on the machine to change limits.
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Understanding this I don't need to change the limit. Shouldn't I be able to add credits if I am not at max?
Or are you saying you have to be at zero for bills to be accepted?
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No. Just adding that information. If you are under your credit limit, I’m not sure what your problem would be. How many credits are on the machine now?
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875 credits right now. The light does come on when the machine is below 1000. But it won't accept $$
It is a quarter machine so I thought I should be able to add a 5 or 10 as that still wouldn't exceed the 1000 limit
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Yes you’re right. It must be something else. Maybe one of our more seasoned member will chime in with a possible solution.
I can offer a few possible solitons. First, turn the machine off. Never unplug or remove anything with the machine on. Second, make sure all wires and cables are connected firmly and securely. Third, pull the bill validator out of the machine (lift on the little metal latch) and reseat it to make sure it’s making good contact. Fourth, you could go into the settings and run auto configure netplex devices.
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By turning the machine off, are you referring to the power button inside the machine?
And are you saying never unplug it ? Just turn off with that button when not in use? I have unplugged the machine a few times.
So ... open door, click power off, reset bill acceptor, and check wires so they are secure. Correct?
If that doesn't work try the auto configure. Correct?
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Yes, I am referring to the switch inside. You could unplug it as well. Same thing. I always just use the switch, but whatever is more comfortable for you.
But yes, you got it. Exactly what you said.
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Lemme ask you a question.....how many credits do you get on the machine, if you put a $1 dollar bill in the bill acceptor?
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It is not accepting $$ so I don't know. It is a quarter machine.
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Okay, you seem to know that the denomination is set in the options for a quarter...not just because of the label stuck on the reel glass right?
In Reply #8, the last thing you said is "the light went back off".
Which "light" are you referring to? The yellow bill denom light just above the bill slot?
You need to be very specific when you give information.
It will help us help you get your machine up and running the way you want.
Anyways, did you do the four things DB26 asked you to do in Reply #16?
I'm wondering if you are seeing any messages in the blue VFD display other than "Call Attendant"?
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How do you run an auto config?
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How do you run an auto config?
Menu 4.3, press Max Bet.
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It accepted $1 gave 4 credits, then says call attendant.
I opened the door, closed the door then it made noise and was able to play. But it shouldn't do that after putting $$ in.
Well below the limit of credits on the machine as well.
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Can't seem to reply.
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Sorry just realized there's is a page 2 for this topic conversation and can see the posts and my replys.
Yes I did everything he said don't see any issues. But don't know how to run the auto config. I see the info for that, thanks. I can turn the machine off, pull out and then put back in the bill acceptor, but this is not fixing the problem.
So to recap the issue is the light will randomly come on for the bill acceptor and won't accept $$ .. if it randomly accepts which it did twice and only a $1 bill nothing else, the machine makes noise and then says call attendant and bill acceptor open. I pulled the door latch on the side, then put it right back to close and it seemed to get rid of the call attendant until I put 1 more dollar in... then like I said goes back to taking nothing.
Should I do the auto config or ??
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Do the auto config. Menu 4.3 then max bet
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Is there a switch on the cash can door? If so, bypass the switch. That maybe giving you all the grief.
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Ah yes, good suggestion. I read too quickly and didn’t see that there’s a door open message.
I probably should have started this whole troubleshooting process by asking the most important question. Mainly, what messages are being shown on the blue VFD screen?
Here are a few photos of the cash can switch. You can attach the two wires together any way you’d like. Cut and twist, using a piece of metal to shove into each spade connector, etc.
I would also make sure the cash can is sitting in there correctly. I would pull it out and put it back in nice and firmly.
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So I haven't looked into a by pass switch yet, but to be clear on what the message is... after it accepts $1 it goes back and forth from saying call attendant and bill validator stack open.
You still think it's a bypass switch?
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YES !
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I don't understand how to do that or where it is.
Do you need pictures of anything?
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You don’t know where the cash can door is? Look at my photos, it’s the door that gives you access to the cash can.
Open the main door and it’s on the bottom right hand side. Below the bill validator. The wires and switch will be attached to the door. Take the two wires and short them together permanently. You don’t need that switch for home use.
The reason your bills aren’t being accepted is because the machine thinks that little door is being opened. We need to trick your machine into thinking it’s closed. Permanently!
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Sending two pictures one of inside the machine and one of the door panel. I don't see what your talking about.
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Here is the inside of the door.
I don't see a cash can. Or what your referring to.
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Someone has removed the cash can door and wiring.
Now the fun begins, you have to hunt down the original wiring that used to go there and see what the last person who had your machine did to it.
I highlighted your photo to show where it used to be. I also I included a photo oh what the wires look like, they are wrapped in a plastic protective coating.
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Thank you. But don't think that's gonna happen
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It’s likely this is the cause of your error messages. Other problems could exist, but this one seems like a home run. I would wager that the previous owner removed the cash can door, bypassed the cash can switch, spliced those two wires together, and laid the wires in the back behind the bill validator / cash box assembly. After you bought it, maybe the move caused the wires to jostle around and unhook from each other slightly, which is causing your intermittent problem.
If you are in Southern California by any chance I’d be happy to come out and look at it for you. It should be a very easy fix.
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Yes I am in So cal... ventura county.
I really want to keep this machine, but need it to work.
Wow- you just might make my day!!
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Yes I am in So cal... ventura county.
I really want to keep this machine, but need it to work.
Wow- you just might make my day!!
Okay, I might be able to make it out there if we can work something out. Can you send me a private message and we can discuss it?