New Life Games LLC

**Reel Slots** Gaming Machines => IGT S and S-plus Reel Games => Topic started by: kademaria2587 on December 19, 2022, 11:02:40 AM

Title: Triple Diamond Deluxe machine issue
Post by: kademaria2587 on December 19, 2022, 11:02:40 AM

I need help trouble shooting a Triple Diamond Deluxe machine.  The candle it flashing slow on top and fast on the bottom which I know means tilt door open.  I have tried a few things to clear this and when I did a key reset per someone I was talking to she said she thinks it is stuck in a winners tilt and will not clear because a 1536 pops up on the far left when I do that rest.  Can anyone help me get this machine working again.  Willing to pay someone for help.  I am by Philadelphia, PA if there is anyone local.  Thank you. 

Title: Re: Triple Diamond Deluxe machine issue
Post by: sixcardmark on December 19, 2022, 12:10:22 PM

What does it say when you turn machine on?  Any pics?

Title: Re: Triple Diamond Deluxe machine issue
Post by: kademaria2587 on December 19, 2022, 12:18:27 PM

When I turn it on the bill collector cycles the candle blinks what i think is slow on top and fast on the bottom and the winner paid has a 12.  No buttons work the handle can not be pulled and coins just drop through when you try to put any in and bills will not be accepted. No error codes.

Title: Re: Triple Diamond Deluxe machine issue
Post by: sixcardmark on December 19, 2022, 12:24:33 PM

The battery on the MPU needs replaced.  You must replace it before you can do anything else. 12 is the code for low battery.

Title: Re: Triple Diamond Deluxe machine issue
Post by: kademaria2587 on December 19, 2022, 12:32:35 PM

Ok thank you.  Is that somewhat easy to do for a non technical person?  I really just want to find someone who is close to me and knowledgeable to come and get it fixed but I am having no luck finding anyone. 

Title: Re: Triple Diamond Deluxe machine issue
Post by: kademaria2587 on December 19, 2022, 12:51:39 PM

I just found some verbiage in the manual that says that battery replacement requires soldering and should only be performed by qualified personnel.  If that is true is there anyone around Philadelphia, PA that I can hire to do this for me?

Title: Re: Triple Diamond Deluxe machine issue
Post by: Pinballwizard55 on December 19, 2022, 03:31:13 PM

I am in staten island new york. a service call would be possible but pricey. if you send me the board i can change the battery for you.Don lee 917 992 2803.

Title: Re: Triple Diamond Deluxe machine issue
Post by: kademaria2587 on December 19, 2022, 05:10:16 PM

I am trying to figure out how to access the board.  Do I have to take the whole hopper in the front out to gain access?

Title: Re: Triple Diamond Deluxe machine issue
Post by: sixcardmark on December 19, 2022, 05:12:50 PM

Yes the hopper just slides out.  Then pull straight up on the black knob to remove MPU tray.  You have to pull up pretty hard.

Title: Re: Triple Diamond Deluxe machine issue
Post by: therockinelvis on December 19, 2022, 05:26:29 PM

If you have a "Batteries Plus" near you they will solder for you