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**Reel Slots** Gaming Machines => IGT S2000 and Vision Games => Topic started by: Clawsino on January 19, 2016, 08:46:43 PM

Title: IGT S2000 question
Post by: Clawsino on January 19, 2016, 08:46:43 PM
Hey guys, just got my first S2000 machine, I've had several S+ machines before this and know quite a bit about the S+ but am new to the S2000. My machine is currently running coinless, I'm curious what it would take to get this thing to take coins again. I know the obvious ones, hopper, coin comparitor, coin slot, but is there anything else I would need? Any settings I would have to change? Also when I turn the machine on and the door is closed it looks as if its ready to go, the bill acceptor however is flashing the little ambulance icon. I made sure the cash door was closed, pulled out the BV and tried cleaning, reseating the cash box and it still flashes the ambulance. Any ideas? All help is appreciated. Thanks
Title: Re: IGT S2000 question
Post by: qbert on January 19, 2016, 09:21:54 PM
Nothing other than the things you mentioned to make it a coin machine and a key chip to change it from coinless. (Also a coin chute)
As far as the blue ambulance, could be the limits are not set correctly or you may have too many credits on the machine.
Check the bill limit setting under machine options.
Note if there are any credits on the machine you will not be able to change the limits but you can see what they are set at. Cash must be at $0.00 to be able to set the limits.
Title: Re: IGT S2000 question
Post by: Clawsino on January 20, 2016, 09:18:06 AM
Credit are at 0 and because its coinless there is no way to play without the bv working. How can I set the limits on it?
Title: Re: IGT S2000 question
Post by: qbert on January 20, 2016, 09:44:31 AM
Good point. OK so you said you just got this machine. Did the bill validator ever work since you owned it?
What P/N validator is it. I take it cash box is seated cash door is closed and no errors are listed on the vfd.
Still need to check the bill limit. If it is set to $0 it will not accept bills. A little history on the machine would help IE ebay, Craig's list or dealer purchased.
Title: Re: IGT S2000 question
Post by: Jim on January 20, 2016, 09:50:33 AM
open door, press button on CPU board once, machine should now be in the diagnostic mode, the cash out and service button should be lit, the spin reels should be lit and the bet max should be lit. you should see the first menu item in the display " account information"  press the bet 1 button to get to the next menu, press it again, you should now see "machine options"  now press the spin button to get into that menu, now us the bet 1 button to scroll down through the options,  when you get to "limits" use the spin to select , now use the bet 1 to select which you want to change, hopper limit, jackpot limit, bill limit, and credit limit.  when you pick the one you want hit the spin button that should give you a underscore line which is moveable using the service button, move it to the digit you want to change, now use the bet 1 to advance the digit to where you want it.  play around with these and you will get the hang of it.  when you are finished press the bet max button three times and it will return you back to the game. 

to put coin back onto the machine you will need the following:  coin head and coin comp. bracket and two long screws, coin comp assembly:  which has the following :coin comp 13 vdc, coin optics (for the coin you want to use,) four plastic holders, solenoid assembly, and the harness to connect to the machine, coin comp and solenoid. the coin chute that attaches to the metal frame ( or there is a type that is attached to the coin comp assembly)  hopper ,set to the denomination you want , possibly a hopper mounting plate which has the bracket attached to it and  two special screws to attach the hopper plug to the bracket, probably will have to remove the blank plate where the coins are dispensed, and you will need a coin tray if all you have is a flat plate. you will also need a key chip  and a clear chip,  the clear is nice to have but not necessary to  key machine.     I have all these parts available.

Hope this Helps

Jim
Title: Re: IGT S2000 question
Post by: Clawsino on January 20, 2016, 10:45:07 AM
The machine was purchased from Craigslist locally. The previous owner got it as a trade and had never used it. I'm assuming he couldn't get it to work either. The bv itself is a wba 12/13 I beleive. I will check when I get home and try out Jims suggestions and report back. Thanks for the help
Title: Re: IGT S2000 question
Post by: jonm287 on January 20, 2016, 10:50:25 AM
Just out of curiosity, have you tried inserting a bill to see if it pulls? Sometimes those sentry bezels glitch and get stuck flashing just the ambulance when the BV is working fine.


Also, does the machine say it's a WBA 12?  Go into accounting->program version accounting and scroll through, 2 or 3 times to where it'll show you the BV information.
Title: Re: IGT S2000 question
Post by: Jim on January 20, 2016, 11:20:48 AM
forgot this, go to the I/O test  #4    4.3    auto config netplex devices,   run this, this will show if the device is installed and the bill unit should cycle when this is run.   also,  since your in another country, you have to be sure what currency it is programmed for!
Title: Re: IGT S2000 question
Post by: Clawsino on January 20, 2016, 05:58:26 PM
forgot this, go to the I/O test  #4    4.3    auto config netplex devices,   run this, this will show if the device is installed and the bill unit should cycle when this is run.   also,  since your in another country, you have to be sure what currency it is programmed for!

Ok so I did this and its telling me that the printer is not responding but the bill acceptor is installed. When I turned on the machine this time it was flashing "meter disconnected, call attendant" on the display, and now the red slashed circle icon is lit on the bv display as well.
Title: Re: IGT S2000 question
Post by: qbert on January 20, 2016, 08:14:35 PM
Did you try lifting and lowering the door latch a few times?
Give it about five seconds up  then five seconds down. Do this a number of times and see if anything changes.
Title: Re: IGT S2000 question
Post by: qbert on January 20, 2016, 08:50:39 PM
Did you check the voltage of the coin battery it should be 2.9V or higher.
Can you post a picture of the game itself? It's not a progressive is it?
Also snap a picture of the MPU board so we can take a look.
Thanks
Rich
Title: Re: IGT S2000 question
Post by: Clawsino on January 20, 2016, 09:58:48 PM
I tried the latch thing and got no change. Here is a few pictures of the machine. I'll check battery voltage in a few mins.
Title: Re: IGT S2000 question
Post by: Clawsino on January 20, 2016, 10:47:58 PM
So it looks like theres 2 batteries on this board? The one coin battery was 2.8V and the other big green one was 2.1V. Could the green one be dying? It says 3.6V on it.
Title: Re: IGT S2000 question
Post by: qbert on January 21, 2016, 05:43:18 AM
The larger green varta battery should be removed. It is not needed for home use and it will leak alkali ruining small traces on the board that are near it's location. The symptoms of damage will be the door switch will not work. If you notice leakage has been happening already you should carefully remove it and clean the area with a mild vinegar and water solution.
Do you have any evidence that the door optics are working? IE: does the VFD flash when you lift and lower the handle? You can also confirm operation in section 4.1.3 'processor input test'. Toggle to main door and at that point when you close the door and put the door handle down the VFD should show alternating zeros and ones. ( get to this test area the same way you did the auto configure netplex)
The door uses the same optics as your S+ machines.
Other things to check:
Check for bent pins on the MPU plug and the I/O cards on the door and the cabinet.
Reseat all connections to the backplane board.
You should probably think about purchasing a clear 224 and a key 45 chip. ( other chip numbers will work but these are the latest). You will need them at some point.
Hope this helps.
Rich
Title: Re: IGT S2000 question
Post by: Clawsino on January 21, 2016, 08:20:39 AM
If I remove the battery do I replace it with anything? It hasn't started leaking yet but the voltage is quite low. My door switch is still working, most of the time the display flashes when I open and close
Title: Re: IGT S2000 question
Post by: Jim on January 21, 2016, 08:31:35 AM
Since you have never worked on a S-2000,  lets start over. with the door open, when you turn on the machine what lights are visible on the cpu board?  did you try and do the  door optics test as was suggested?  this is important, just like an S+, if this doesn't work your machine will not work.  there is also a cash can switch that has to be bypassed , just like the S+.  your battery voltage(coin battery)  is ok for now,  actually the machine will boot up with no coin battery installed. you can get into the machine tests and test alot of items, but the machine will never go beyond the initialization step. 

Just saw your post:  don't remove the green battery for now, lets get the machine working first.  the door optic has to work ALL the time, so when you are in that test wiggle the door and see what happens , if the signal drops out you have to correct this before you do anything!, it has adjustments just like the S+, on some machines there is a belly door switch (upper left hand corner ) it should be bypassed as well.   


Jim 
Title: Re: IGT S2000 question
Post by: qbert on January 21, 2016, 08:54:32 AM
Jim,
Based on the info he gave it looks like the door switch is working correctly. I agree remove varta battery after we get it up.
Title: Re: IGT S2000 question
Post by: Jim on January 21, 2016, 09:10:25 AM
I was concerned when he said " it works most of the time"   it has to work all the time.
Title: Re: IGT S2000 question
Post by: Clawsino on January 21, 2016, 09:58:58 AM
What I meant was when I was opening closing trying to clear the error it seemed to work when I waited 5 seconds, but when I opened and closed immediately it didn't seem to do anything on the display
Title: Re: IGT S2000 question
Post by: CVslots on January 21, 2016, 10:40:53 AM
The one coin battery was 2.8V....

I would STRONGLY suggest replacing this battery. We've seen wacky, false errors at 2.86v. I realize it's borderline, but why chase your tail?
Title: Re: IGT S2000 question
Post by: shortrackskater on January 21, 2016, 10:46:33 AM
Just to rule this out, did you try reseating the entire WBA unit? I had the "red error" on one of my machines and by releasing and reseating it, the problem went away when I shoved it back in. Just hold down on the metal "dowel" and pull the metal tab below it toward you and the entire unit should slide out.
Title: Re: IGT S2000 question
Post by: Jim on January 21, 2016, 03:44:25 PM
did you check the limits??   did you check the bill acceptor information in the accounting information??? did the bill unit cycle after the auto config ???does the bill unit run its purge cycle on power up??    here is a test you can run to see if the bill acceptor is good.   do this with the power to the machine on.

remove transport from machine, remove cash can from machine.  on the left side of the bill unit there are 8 switches, all should be off.  now turn switch 1-2-3 and 8 on,  all others off,  put back in machine, now turn switch 8  off (with the unit still in the machine and hooked up to the connector) the unit should cycle briefly. now you can insert bill into the unit, if the unit is good it will accept them and deposit them into the area where the cash can should be.  you should be able to run a bunch of bills through the unit, if it does this then the unit is good, that being said, this will not test what IDO the bill acceptor  is set for. that information is derived from the account information.  return all switches to the off position and reinstall the transport and cash can.

Jim
Title: Re: IGT S2000 question
Post by: Clawsino on January 21, 2016, 05:48:32 PM
did you check the limits??   did you check the bill acceptor information in the accounting information??? did the bill unit cycle after the auto config ???does the bill unit run its purge cycle on power up??    here is a test you can run to see if the bill acceptor is good.   do this with the power to the machine on.

remove transport from machine, remove cash can from machine.  on the left side of the bill unit there are 8 switches, all should be off.  now turn switch 1-2-3 and 8 on,  all others off,  put back in machine, now turn switch 8  off (with the unit still in the machine and hooked up to the connector) the unit should cycle briefly. now you can insert bill into the unit, if the unit is good it will accept them and deposit them into the area where the cash can should be.  you should be able to run a bunch of bills through the unit, if it does this then the unit is good, that being said, this will not test what IDO the bill acceptor  is set for. that information is derived from the account information.  return all switches to the off position and reinstall the transport and cash can.

Jim

I did check the limits and most of them were set to $1000 so that should be ok. The unit does cycle when I power up the machine and I did your test. I was able to put all my  American bills into and it accepted them no problem. The BV is also enabled in the settings. I checked my battery voltage again today and it's more specifically 2.76V. Is this a standard coin battery or is it something more specific?
Title: Re: IGT S2000 question
Post by: qbert on January 21, 2016, 06:23:58 PM
The coin battery definitely needs to be replaced. 2.76V is way too low. You will be chasing your tail with errors. If you want to replace in kind IE: soldier in a replacement it is a BR2330 3V lithium. You can also soldier in a coin battery holder like on computer mother boards and use a CR2032. In that way replacement is very easy. Just make sure you get the polarity correct. Positive is on the outside edge of the board.
Title: Re: IGT S2000 question
Post by: Jim on January 21, 2016, 07:08:11 PM
did you get the information from the account information?? this is critical, it will tell you if the unit is flashed for your machine, in your case it should say IDO24  V3.80  if its not the same then it won't come on line!





Title: Re: IGT S2000 question
Post by: Clawsino on January 21, 2016, 07:12:42 PM
did you get the information from the account information?? this is critical, it will tell you if the unit is flashed for your machine, in your case it should say IDO24  V3.80  if its not the same then it won't come on line!

Accounting information says WBA 12/13 024 V3.80-34. I'm still getting this meter disconnected issue too. could it be the battery voltage is too low?
Title: Re: IGT S2000 question
Post by: Jim on January 21, 2016, 07:26:34 PM
the battery has to be replaced at some point, so you might as well do it now.  mouser electronics sells the battery holder  and battery,  the meter disconnected could be true,  most machines did have a set of meters, some had them located underneath the on'off switch, others were down on the side wall behind the cash can metal housing, if the meter cable is disconnected, then you get the prompt, some people disconnect them so they don't hear the clicking noise, but if you disconnect them you have to short two wires together to fool the machine, or use a factory jumper.
Title: Re: IGT S2000 question
Post by: qbert on January 21, 2016, 08:14:26 PM
Battery is still an issue you must change that, it will throw phantom errors that you will never find.
If you still have meters disconnected error I'm leaning toward a bad cabinet I/O card. Take a look at the information below provided by Foster. It shows what devices are controlled by part. Senet, Netplex, They are two different paths.
You are having Netplex-
printer problems and Senet-door I/O problems / Meter.
 Errors like these are the type of crap that goes on when the battery is low.
Change out the battery and then lets see what you got. If the meter disconnected still comes up and they are connected replace the cabinet I/O.



Here is a list for basic S2000
SENET:
  Door I/O cards 1 or 2 cards depending on Config
    All player buttons
    Comparator
    Coin in Optics
    Coin path solenoid either to hopper or drop bucket in stand
    Player Display 5-5-2 or 6-6-3 denom touch pad has its interface chips on the 6-6-3
    Display on left side of reels (4 line display or 9 line display)
    5 line light box
    Jumper in door harness to signal mpu it is an upright.

  Cabinet I/O
    Hopper
    Bell
    Jackpot to credits reset switch (for W-2G purposes)
    Physical Accounting Meters
    Handle solenoid and switch    Candle
    Reel Back Light Controller
    Elvis jumper

    Top Box
    Mini Progressive display 7-segment version

   NETPLEX:
   Bill Acceptor
   Printer(s)  there is a provision for 2 but voucher/ticket printer always is printer 2
   VFD
   Spectrum Progressive display
   Bonus device
   Aux Dot Matrix Display
Title: Re: IGT S2000 question
Post by: Clawsino on January 21, 2016, 09:57:27 PM
Ok, thanks a lot for your help guys. I'm going to see if I can get a coin battery holder after work tomorrow and start by changing the battery and take it from there. I want to get this thing going and then convert it back to coins. I guess I will lose the multi-denomination if I do that tho right? I'd like to get the printer going as well, but it looks like its missing its power supply. Jim I will probably have to hit you up for some parts in the near future, once I figure out what I need.
Title: Re: IGT S2000 question
Post by: Clawsino on January 21, 2016, 10:38:33 PM
UPDATE!! So I cleaned the BV quite good and was looking at the candle and there was no light. I started playing with the bulbs and it lit up. Once i closed the door the machine was good to go again, and now even the BV works! I'm so excited! Thanks again guys, and jim you'll hear from me soon to get this thing coined again.
Title: Re: IGT S2000 question
Post by: Ken on January 21, 2016, 10:54:49 PM
I want to get this thing going and then convert it back to coins. I guess I will lose the multi-denomination if I do that tho right?

You can keep multi-denom with coin. But you probably don't want quarters with those denoms of $1,$2,$5 and $10 currently on the machine. It would be a PITA.

BTW .. You can get a WBA head and updated firmware for CAN bills if you wanted. I am not sure of the latest version but I think it is possible to accept some of the poly bills. I don't have any poly bills to test.
Title: Re: IGT S2000 question
Post by: Clawsino on January 22, 2016, 06:13:14 PM
I want to get this thing going and then convert it back to coins. I guess I will lose the multi-denomination if I do that tho right?

You can keep multi-denom with coin. But you probably don't want quarters with those denoms of $1,$2,$5 and $10 currently on the machine. It would be a PITA.

BTW .. You can get a WBA head and updated firmware for CAN bills if you wanted. I am not sure of the latest version but I think it is possible to accept some of the poly bills. I don't have any poly bills to test.

So your saying that if I changed it to 0.05, 0.25, 0.50, $1 and ran it on quarters I could still keep the multi denomination? Playing at 50cents would be like betting 2 quarters per credit? I would also love to change the BV to accept Canadian poly bills. That would be deluxe! Is there anyone on here that has done that on an s2000?
Title: Re: IGT S2000 question
Post by: Clawsino on January 22, 2016, 07:42:00 PM
Plugged the machine back in today and got the meters disconnected again. I'm getting no lights on the candle, even when the door is open. Going to work on changing the battery this weekend, hopefully that is the issue
Title: Re: IGT S2000 question
Post by: Clawsino on January 22, 2016, 08:50:49 PM
Seems to be intermittent so I'm thinking its gotta be the battery. I left it plugged in for awhile and tried the door periodically and eventually the candle light came on and I was able to play again.
Title: Re: IGT S2000 question
Post by: brianfink on January 23, 2016, 08:23:02 AM
With the meter disconnected error have you tried reseating the cabinet I/O card that sits on the side of the MPU card cage (turn power off)? As for the new Canadian bills I think WBA can only accept some of them. You would have to update to a UBA to accept all new bills.
Title: Re: IGT S2000 question
Post by: Clawsino on January 23, 2016, 08:35:07 PM
I'll give that a try next time. Seems to be and intermittent error. If I leave the machine plugged in and on for awhile eventually the candle will start flashing and then I open and close the door and I'm good to go. Any ideas on why my ticket printer isnt working? It looked as if it wasnt connected to power, but the buttons light up and it will feed the ticket if I press the button. When I try to cash out it goes to hand pay tho
Title: Re: IGT S2000 question
Post by: CVslots on January 23, 2016, 10:02:18 PM
Sounds like your limits are set for Handpay only. That's no biggie. If printer feeds a ticket, then it should be an easy change to get it to print a ticket.

FIRST off, we need the machine to be working 100% before we start "fixing" anything else. Have you reseated that door I/O? That takes about 5 seconds to do...the I/O card looks like this and is located on the inside of the main door...

Title: Re: IGT S2000 question
Post by: Clawsino on January 23, 2016, 10:36:51 PM
Ya I've done that.Machine is currently up and running. I can put American bills into it and play. Cashout goes to hand pay tho. Printer looks to be on and has paper in it
Title: Re: IGT S2000 question
Post by: brianfink on January 24, 2016, 06:51:40 AM
If your limits are all OK, and you are not getting a printer error, I would go to (7 key chip), key chip config 2, printer, enable/disable, if printer is disabled, you will need a key 45 or 17 to turn the printer on.
Title: Re: IGT S2000 question
Post by: Jim on January 24, 2016, 08:45:04 AM
if your printer is plugged in and you can get  it to advance a ticket, you should be able to get it to  print a demo ticket. if you can do this then your printer is enabled, you have a different problem as to why it doesn't print out a ticket.


as for the candle and machine  not coming on immediately, you might have a power supply problem, if the fluorescent lamps come on then the +25vdc is good, probably the 13vdc or the +5 power on signal is not there until the power supply is on for a while. all this can be verified with a meter. the two voltages can be monitored up on the power distribution board in the top box, the 5 vdc signal can be measured at the plug from the power supply that plugs into the motherboard.


Jim 
Title: Re: IGT S2000 question
Post by: Clawsino on January 24, 2016, 03:14:33 PM
How can I try to print out the demo ticket?
Title: Re: IGT S2000 question
Post by: Clawsino on January 24, 2016, 05:35:17 PM
Printer says disabled in the key config 2 menu :(
Title: Re: IGT S2000 question
Post by: shortrackskater on January 24, 2016, 06:24:25 PM
Did you do what brianfink and jim said to do in the previous posts? Please re-read them and then reply.
Title: Re: IGT S2000 question
Post by: Clawsino on January 24, 2016, 07:05:55 PM
Ya, printer says disabled in the key config 2 menu. What chip do I need to change this seting?
Title: Re: IGT S2000 question
Post by: shortrackskater on January 24, 2016, 07:12:26 PM
I think it's the KEY 31 45 :)    One of the vendors should have one here...
Title: Re: IGT S2000 question
Post by: qbert on January 24, 2016, 07:48:53 PM
Get a key 45 and a clear 224 it was in earlier post. Also you still need to replace the coin battery. At 2.76 volts your going to start showing errors that do not really exist.
Title: Re: IGT S2000 question
Post by: Clawsino on January 28, 2016, 05:42:46 PM
Ok, so I finally got around to swapping the battery out. I changed to a coin battery holder and a cr2032 coin battery. When I put the board back in now it says ram error and has an alarm noise till i close the door, then it says call attendant and it wont work at all. Do i have to use a clear chip or something to clear the ram?
Title: Re: IGT S2000 question
Post by: Ken on January 28, 2016, 05:54:45 PM
once the ram error / call attendant error is present

open door and alarm sounds

turn jackpot reset key 4 times

press and hold self test switch on MPU for at least 5 seconds and release

close door and machine should start boot up process
Title: Re: IGT S2000 question
Post by: Clawsino on January 28, 2016, 06:05:59 PM
Beauty, thanks. Got it back to square one. Changed the battery out for a fresh one, but it still starts up to meters disconnected. If I leave it plugged in for awhile with the door opened turned on eventually the candle will start flashing, then i can close the door and play. I know my green varta battery is around 2.0V. Could that be an issue? whats the process on removing it?
Title: Re: IGT S2000 question
Post by: brianfink on January 28, 2016, 07:22:12 PM
You should definitely remove the green battery before it leeks and damages your board, just solderer or cut it out, you don't need to do anything else, but I don't think it is causing your meter disconnected error.  I suspect you either have an I/O card going out or possibly the MPU. You could try bypassing the meters by splicing the orange and black wire to the one next to it on the plug that goes into the meters. You could also try cleaning the connections for the cabinet I/O and the MPU / backplane.     
Title: Re: IGT S2000 question
Post by: Shaggy on January 28, 2016, 07:33:42 PM
If the green Varta is below 2.7, it needs to be replaced or done away with if possible. The next step is door open M errors.

Dave
Title: Re: IGT S2000 question
Post by: Clawsino on January 28, 2016, 07:47:32 PM
Ok, I removed the battery and the game is still working. All is good for now. I will keep an eye on it and monitor the meter disconnect errors
Title: Re: IGT S2000 question
Post by: qbert on January 28, 2016, 07:52:13 PM
Most cards ( I/O) do not go intermittent. Power supply (behind the reels) will do that. At some point remove the varta battery but not causing current issue. Tough when you don't have another machine to swap parts with but having a spare power supply is a good idea.
Rich
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