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Author Topic: Ticket printer not working on certain I-games  (Read 2088 times)

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Offline Tilt

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Ticket printer not working on certain I-games
« on: February 17, 2014, 11:56:33 AM »
I picked up a lot of new gaming software recently, but for some reason I can't get the ticket printer to work with Little Green Men, Hexbreaker, and Pharoah's Fortune.  I've enabled the printer, disabled the hopper, etc. on the peripheral devices menu like I always do.  I've also increased the limit set-ups to their maximum values.  Despite this, whenever the cash out button is hit, an alarm goes off and the Handpay Required message comes on the screen.  I am not having this problem with the other games I bought, only these three.  It seems like there's something else in the set-up menu that needs to be changed, but I haven't figured out what that might be.  Has anyone experienced this before?  Thanks for your suggestions.

Mark 1120


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Re: Ticket printer not working on certain I-games
« Reply #1 on: February 17, 2014, 11:58:09 AM »
Here's some pics of the Handpay Required messages.

mark 1120


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Re: Ticket printer not working on certain I-games
« Reply #2 on: February 17, 2014, 12:01:15 PM »
« Reply #2 on: January 03, 2013, 12:39:49 PM »


you have to set the validation. what you r setting is I don't know

leapyearguy
« Reply #3 on: January 03, 2013, 08:46:13 PM »


Thanks for the reply.  Is this one of the screens that you're referring to?  On my Validation & Redemption Setup screen, the settings are as follows:



Solved - I changed the Validation Setting to SAS Standard Validation and now the ticket printer works.  Thanks for your help.


 

Offline Tilt

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Re: Ticket printer not working on certain I-games
« Reply #3 on: February 17, 2014, 12:02:55 PM »
Here's a few more screens from the Communications menu......

mark 1120


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Re: Ticket printer not working on certain I-games
« Reply #4 on: February 17, 2014, 12:04:13 PM »
« Reply #5 on: February 02, 2013, 05:08:58 PM »


A quick question... are these settings changed from the key chip menu, or form the test button through the settings menu? I tried from the test button setting menu but my touch screen is jacked up in places so I'm not quite sure if I couldn't change it due to being in the wrong menu or just that the touch screen didn't register the touch.
Thanks, Jim
« Reply #6 on: February 03, 2013, 01:25:39 AM »


It is in the key chip menu
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