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Author Topic: Need Help With Bally Alpha Transmissive Sapphire Sky  (Read 1965 times)

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Offline erbs

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Need Help With Bally Alpha Transmissive Sapphire Sky
« on: June 26, 2016, 08:11:37 AM »
Ran into an error ( Handpay Validation Queue Full ). Machine has been working fine. Went to cash out and it printed a ticket and that is when the error popped up. Anyone know how to clear this error short of clearing the complete machine? Thanks

Offline cp

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Re: Need Help With Bally Alpha Transmissive Sapphire Sky
« Reply #1 on: June 28, 2016, 07:48:31 AM »
I've ran into this  error before on Bally machines.  I've been told that the Bally will print out  "X"  number of tickets before throwing  que full error.  I don't know what that magic number of printed tickets out  is...but  it will (eventually)  happen with Bally Alpha machines.   

Perhaps someone more knowledgeable about this can chime in.   ...perhaps there is a solution...  I don't know.

I did have to ram clear machine to  remove error.

Offline rickhunter

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Re: Need Help With Bally Alpha Transmissive Sapphire Sky
« Reply #2 on: June 28, 2016, 11:13:17 AM »
Yes, RAM clear is the only way to get rid of that error.  I rarely ever print out a ticket on my alpha machines, so I've never personally ran into it, but these kinds of accumulated validation issues can only be cleared with a RAM clear since they involve money flow.  I think I remember someone mentioning a setting where you can disable handpay validation in one of the SAS settings, but that may be IGT only.  I don't remember seeing it on Bally.
If you find the site helpful, consider becoming a contributing member.  It pays for costs and keeps this site alive.  I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

Offline erbs

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Re: Need Help With Bally Alpha Transmissive Sapphire Sky
« Reply #3 on: June 28, 2016, 12:19:31 PM »
Thanks CP & Rickhunter. I was just trying to find out if there was a way to clear the error without clearing the machine. I did clear the machine and set all the settings and the machine is back up running. I will have to wait and see if it happens again. Sure would suck if that is the case. Like Rickhunter mentioned there may be a setting for that. I'm finding out that the Bally Alpha's are way more difficult to set up than the S-2000s. Thanks Again!

 

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