clear/key problem..need help IGT s-2000 double diamond

[videocast]

Ive gone thru the ram clear/key set up till im blue in the face. machine hangs up on step13. LED wont read machine type mismatch. I turn the key 3 times, but display only shows 2 turns. wont change on the 3rd turn. any ideas out there??? im ready to give it up. dont have enough social security money to pay a tech. the machine "double diamond" was given to me by my son who thought I could get it running since I am a retired tech. never worked on anything like this though. I think it's stupid the way this thing is designed for maybe an engineer or proffessor has to work on it!!I bought a 00097 clear and a 0031 and 0017 key. I use the 31 key since it is a multi denom slot.  lastly, the coin battery was dead and replaced with a 2032 and I removed the varta battery after reading about it here. I read the warning on clearing here, but too late. you tube had me do that right off. never again.....

[rickhunter]

I don't understand what it is you are doing.  What do you mean "step 13"?  And why are turning the key to do anything?  If you are trying to change key chip options to change the machine type to the correct type, you should never have to turn the jackpot reset key for anything, everything is done with the mpu button, cash, service, spin reels and max bet buttons.

[Pblanton1]

On the 3rd turn the display won’t change for a few minutes if you are on the second set of key turns
Which is the set of turns after the machine shows EEPROM ERROR and plays a loud alarm sound

[videocast]

I am following the S 2000 ram clear/key setup instructions found here on this site, and also came with the slot. I started doing this before researching more info because it seemed like the right thing to do at the time. the machine was in some ones garage for several years, and the coin battery and the varta battery were both deader than dead. I understood that you had to clear it after putting in new battery. I ordered a 0097 clear and the 0031 key as instructions said were needed for this machine. the steps I refer to are the steps on the instruction sheet to clear and key the machine. turning the reset/jackpot key are necessary steps in the process. I also removed the varta battery when I installed the new coin battery. coin battery is a 2032. that's all I have done to this point. There was a burned up I/O board in the cabinet that looked like it had been replaced in the past. all the I/O boards are present. I don't know what else I can add. I am a retired tech and I am rusty I suppose, but I was a T.V. tech in the 70's and 80's component level trouble shooting, and 82 thru 2016, I was a tech at Disney world the last 10 years as a computer ride/show tech. Im not the greatest tech in the world. just letting you know I am not new to changing black boxes and or soldering components to pc boards ,and following instructions in programming. thanks for your interest and hope I have explained why I am where I am....

[videocast]

On the 3rd turn the display won’t change for a few minutes if you are on the second set of key turns
Which is the set of turns after the machine shows EEPROM ERROR and plays a loud alarm sound

right. the first set of 4 key turns gives the hold reset button 2-3 seconds . the second time it's 3 turns and its supposed to say machine mismatch. it wont go past the second turn. I have waited for long times and no change.

[rickhunter]

You can't just blindly follow the directions because it depends on the type of clear chip you used (some erase all settings, others erase some settings).  You have to read what the display tells you to do.  Can you post a video of your entire procedure.  When you hear the loud alarm, you turn the jackpot reset key, then you should get a message on the VFD (The blue display with the text), it will say what error needs to be cleared.

[videocast]

You can't just blindly follow the directions because it depends on the type of clear chip you used (some erase all settings, others erase some settings).  You have to read what the display tells you to do.  Can you post a video of your entire procedure.  When you hear the loud alarm, you turn the jackpot reset key, then you should get a message on the VFD (The blue display with the text), it will say what error needs to be cleared.

sorry. I'm new here and unfamiliar with the machines and this board. I'm not sure if I could do a video another thing I,ve never tried. anyway, after the alarm and reset 2 turns the VFD reads    ( EEPROM  CRC FAILURE  ). when I turn the key a 3rd time nothing happens.

[videocast]

ok, Rick Hunter. I am screwing this message board all to hell. Let me start over on the reply to your last post.


when I get to the step to open the door and turn the reset key 3 times after the alarm sounds. the first turn is when the VFD reads EEPROM CRC FAILURE -0x1.
second turn reads some critical data may be lost. 3 rd turn after a pause it reads please wait testing memory. reels spin and error message - coin jam/

[rickhunter]

Ok, you are almost there, now just need to clear the coin-in jam issue.  Does your machine have coin-in/out equipment or is it a coinless machine (no coin-in entry, hopper, coin comparitor)?

[videocast]

no coin receptor or hopper. takes dollars and tickets only. all day I am thinking that eeprom error means I have a boat anchor. you have given me hope... 

[RB]

Ok, you are almost there, now just need to clear the coin-in jam issue.  Does your machine have coin-in/out equipment or is it a coinless machine (no coin-in entry, hopper, coin comparitor)?

You are going to get an eeprom error after a clear. That is normal. Now that we've established there's no coin in/out equipment. Is there a jumper on the coin in harness? A coin in jam usually points to a bad door I/O but if the jumper is missing it would give the same error. What is the number of the door I/O? You mentioned it's a Double Diamond game. Is this a single line 3 reel game with a standard button deck? Pictures help us help you.

[videocast]

RB... sorry I cant seem to down size my photos to fit in the forum. there are 2 I/O cards on the door. the one in back is mounted on a 45 degree angle. I pulled the front one out and the # is 14930203.. there was a loose board with the same # on it in a sandwich bag that had been replaced because it was definitely fried. There's a 3rd I/O board mounted on the side of the MPU # 149303200.  The game is a 5 line game with 3 reels and all the buttons to choose bet amts. The board thats mounted at 45 degrees is pretty hard to get out so unless necessary I wont mess with it.

[RB]

You are going to get an eeprom error after a clear. That is normal. Now that we've established there's no coin in/out equipment. Is there a jumper on the coin in harness? A coin in jam usually points to a bad door I/O but if the jumper is missing it would give the same error. What is the number of the door I/O? You mentioned it's a Double Diamond game. Is this a single line 3 reel game with a standard button deck? Pictures help us help you.

Sir, the first question about the coin harness jumper remains unanswered. I even posted a picture for you. The jumper & the door I/O cards are pertinent to getting rid of the coin jam error before proceeding. There are good people here volunteering their time to try to help you.
Some cooperation is expected on your part. Yet you find it too inconvenient to verify the other I/O card number & at least visually inspect it because it's a little harder to get to.
Images are limited to 1000kb or less because of the large volume posted to this site and the cost of bandwidth. Any photo editor should help you resize them.

[videocast]

ok, I pulled the other card and the # is the same (14930203). also I verified from pictures the plug is correct and jumpers present. hope this helps..

[RB]

Ok, I can see the coin harness jumper. That answers one question.

[Retro tech repair]

Is it just me or does the front io card (the one at the 45 degree angle) look like its not seated properly.

[rickhunter]

You probably need to key chip it and enable coinless mode now.

[Retro tech repair]

You probably need to key chip it and enable coinless mode now.

I don’t think coinless mode ignores the coin in only locks the payout to handpay or ticket.


This is a very common problem and can be caused by many thing. A bad senet device, senet devices wired improperly, a bad mpu.


First thing I would to is see if you can get it into an io test and see if the buttons even work. If the buttons dont work you definitely have a senet problem and need to start checking the wiring and swapping out parts. Also check over the entire mpu for burnt parts if this error is caused by the mpu the buffer ic is almost always visibly blown.

[Retro tech repair]

I went and copied this from a different thread with how many times i have typed it out if its not in a sticky already it should be.


Senet devices And what they control are.Cabinet io board(the one mounted to the mpu tray).   Candle   Meters   Hopper   HandleDoor io boards.   Between belly door and door plate (can be 801,802, or black card).      All basic door buttons (change denom button not touch pannel, max bet, spin, bet one, cash out, service)      Coin comparator and optics.      Bet line lights (not bet line display).   Door plate into the machine (has to be 802 or black card).      I believe this one only controls the 2 rows of line bet buttons.Credit display   5,5,2 only controls itself.   6,6,2 controls itself and the multi denom touch panel.Bet per line display.   Only controls itself.Backlight reel driver.   Only controls reel backlights.I usually start with the cabinet io card i have just seen it fail most often. You could also have a bad mpu but i have never seen and enhanced board fail in this way it’s usually the 50x boards that have senet faults (buffer ics like to go pop).

[videocast]

I don’t think coinless mode ignores the coin in only locks the payout to handpay or ticket.

This is a very common problem and can be caused by many thing. A bad senet device, senet devices wired improperly, a bad mpu.

First thing I would to is see if you can get it into an io test and see if the buttons even work. If the buttons dont work you definitely have a senet problem and need to start checking the wiring and swapping out parts. Also check over the entire mpu for burnt parts if this error is caused by the mpu the buffer ic is almost always visibly blown.

can you tell me how to get it to an I/O test. also I dont know what a senet device is. I checked out the mpu top side and found no problems, but now I will take it out and check for cold solder joints etc.. I just remembered seeing a chip on the mpu that said senet on it. can I get a replacement somewhere? also during some of my programming tries, the buttons lit up but they didnt work. I cant tell you all how much I appreciate your help...