Triple Double Wild Cherry -Bill Acceptor Not Working - IGT Slot

[Magnolia8]

Bill acceptor light does not come on to insert bills,  and when it does come on it doesn't accept the bills.
Just purchased machine and the seller loaded it up by using the bill acceptor but now it's not working.
Model # 96438300

[Tilt]

Post a picture of your machine.  It's probably a S2000.  Model numbers don't help us much here.  There's a 1MB file size limit for pictures so resize as necessary to get under that limit.

[Magnolia8]

Here is a picture.

[Tilt]

Thanks.  Yes, that is a S2000.  We'll get a mod to move this to the S2000 forum where I'm sure somebody will be able to help you get your machine working again..

[Magnolia8]

I also need help finding a manuel.

Thank you.

[Tilt]

There's some S2000 manuals/schematics available in the NLG File System, but you have to be a contributing member to access it. 

[Magnolia8]

What qualifies you as a contributing member?

[Tilt]

There's a link on the main page on the left side where you can make a subscription donation or one time donation. 

[Magnolia8]

So.. the light came on all of a sudden.  I put in a dollar it took the dollar and said call attendant. I opened and closed the door and the message cleared.  But light went back off.

How do I fix this so I can add more credits??

[DB26]

Are there credits on the machine now? If so, you could be at your limit at it won’t accept any more.  Limits can be changed in the settings to increase the amount the machine will accept before turning the validator off.

[Magnolia8]

I checked the limit and your right.  But the other buttons don't let me adjust. It is set at a 1000 limit.

Why are the other buttons not light up for me to adjust. 

[Magnolia8]

I am not on max with the limit and bills are still not accepted bit I did find those features in the settings.
What else am I missing?

[DB26]

You have to be cashed out with 0 credits on the machine to change limits.

[Magnolia8]

Understanding this I don't need to change the limit.  Shouldn't I be able to add credits if I am not at max?

Or are you saying you have to be at zero for bills to be accepted?

[DB26]

No. Just adding that information. If you are under your credit limit, I’m not sure what your problem would be. How many credits are on the machine now?

[Magnolia8]

875 credits right now.  The light does come on when the machine is below 1000. But it won't accept $$
It is a quarter machine so I thought I should be able to add a 5 or 10 as that still wouldn't exceed the 1000 limit

[DB26]

Yes you’re right. It must be something else. Maybe one of our more seasoned member will chime in with a possible solution.

I can offer a few possible solitons. First, turn the machine off. Never unplug or remove anything with the machine on. Second, make sure all wires and cables are connected firmly and securely. Third, pull the bill validator out of the machine (lift on the little metal latch) and reseat it to make sure it’s making good contact. Fourth, you could go into the settings and run auto configure netplex devices.

[Magnolia8]

By turning the machine off, are you referring to the power button inside the machine?
And are you saying never unplug it ? Just turn off with that button when not in use?  I have unplugged the machine a few times.

So ... open door,  click power off,  reset bill acceptor,  and check wires so they are secure. Correct?

If that doesn't work try the auto configure. Correct?

[DB26]

Yes, I am referring to the switch inside. You could unplug it as well. Same thing. I always just use the switch, but whatever is more comfortable for you. 

But yes, you got it. Exactly what you said.

[Stayouttadabunker]

Lemme ask you a question.....how many credits do you get on the machine, if you put a $1 dollar bill in the bill acceptor?