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Author Topic: Intermittent S2k Tito issue  (Read 1070 times)

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Offline Phan000

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Intermittent S2k Tito issue
« on: January 18, 2023, 08:40:41 AM »
Newly installed Tito in igt s2000, is being finicky about validation.

With a newly printed ticket, it spits them out often.

Machine has a wba13.

Would this be a bill head, or transport issue?

Offline Stayouttadabunker

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Re: Intermittent S2k Tito issue
« Reply #1 on: January 18, 2023, 11:10:23 AM »
If the last four digits on the rejected "spit out" ticket's validation number does not match the ticket value, your TITO settings on the machine are not correctly set-up.

However, you've added the word "often"....does that mean that the bill acceptor intermittenly accepts the TITO slips?

If so, then clean the bill sensor lens on the BV with warm, soapy water.

Do NOT use anything that is alcohol-based to clean the plastic lens.
It only works for a short while, until it clouds over and sort of looks like the headlights on your  mom's car!
« Last Edit: January 18, 2023, 11:45:36 AM by Stayouttadabunker »
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Offline Phan000

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Re: Intermittent S2k Tito issue
« Reply #2 on: January 18, 2023, 02:35:10 PM »
I’ll double check the numbers on the tickets.

When first set up, the machine did accept the tickets immediately after printing.

It sat for two weeks, now it is fussy, and does not take tickets consistently.

It does accept bills, with few rejections.

I did clean the bill head with warm soapy water.

Perhaps the transport and or bill head is failing?

Offline a69mopar

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Re: Intermittent S2k Tito issue
« Reply #3 on: January 18, 2023, 03:01:40 PM »
are the newly printed tickets clear? If the printer doesn't print clearly, the tickets don't always accept.  when you try the tickets again, is it the same ones that it accepts each time? same question for the rejects.
My first guess would have been the bill head like Mark mentioned.

Thanks,
Wayne

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Re: Intermittent S2k Tito issue
« Reply #4 on: January 18, 2023, 03:07:55 PM »
i had the black dot sensor error wasnt tracking the tito paper correctly i would check with other senior members if this could be your problem before trying   https://www.transact-tech.com/uploads/printers/files/75-06354-Rev-D-Insert-750-Spare-Parts-Guide.pdf    my fault that is for ithaca bv but worked on mine

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Re: Intermittent S2k Tito issue
« Reply #5 on: January 18, 2023, 03:27:04 PM »
https://www.manualslib.com/manual/1753491/Jcm-Wba-Series.html?page=79#manual   i believe this is the correct bv might help out with bv issue

Offline Phan000

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Re: Intermittent S2k Tito issue
« Reply #6 on: January 18, 2023, 07:54:58 PM »
I tried one of the rejected tickets on another machine.

That Tito rejects them as well.

I may have used a spare pre-printed ticket when I first tested this problem machine.

The machine will accept tickets from other machines, but not the ones it prints.

Must have made a mistake with the settings.

 

Offline RB

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Re: Intermittent S2k Tito issue
« Reply #7 on: January 18, 2023, 08:07:48 PM »
Well damn, look at the ticket. It's not printed properly. That's why it won't read it.
 :banghead:
Quality doesn't cost. It pays.

Offline Stayouttadabunker

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Re: Intermittent S2k Tito issue
« Reply #8 on: January 18, 2023, 08:53:11 PM »
What printer is in your machine?
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline Phan000

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Re: Intermittent S2k Tito issue
« Reply #9 on: January 19, 2023, 04:24:49 AM »
Futurelogic gen 2.

Got it just a week ago from spin.

Looks like all the tickets have that error.


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Re: Intermittent S2k Tito issue
« Reply #10 on: January 19, 2023, 08:24:32 AM »
I see this often on the Gen 2's.  Carefully lubricate the internal rollers/cogwheels of the printer with silicone (gel preferred).  Print multiple tickets after that to get it going again.  Hopefully, it will be fine after that and the pinching you see in the ticket will be resolved.  If not, since you just got it from Spin I would request a replacement.

 

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