S2000 Triple Lucky 7's - TITO & BV

[stlscott]

I have my Triple Lucky 7's all setup with TITO...except for "taking" tickets...  if I boot the machine without TITO plugged in, hand-pay is the only option on cash-out, if i boot it with the TITO plugged in, it prints tickets, all good there.  I can't seem to get my BV to read the tickets.  It reads bills just fine, including non-color 100's (I haven't tried any color ones)  I've gone thru the config steps, both with key and non-key options using instructions that came with the Bettor Tito and the instructions on NLG that gives step-by-step.  The BV will not read the tickets.  I tried all 4 ways (face-up, face-down, either end)... a friend said maybe my BV is not compatible with TITO or is an old version, I don't know how to tell this, as there's no markings that I can find that say "what it is"... pics are included here... It looks like a WBA to me...  HELP!!  Thanks so much. 

 

[qbert]

Are all of the DIP switches in the up position?

[stlscott]

I believe so but will double check tonight

[Stayouttadabunker]

"It will not read tickets"

Show us one of them.
We can tell you if they're printed correctly, for the bill validator to read them.

[dailey]

The o-rings in the bill validator that grip and drive the bills can get old and lose friction which can effect scanning precision.  Keep in mind that ticket paper is slicker than bills. I suggest you clean the validator and replace the O-rings (#111 Buna 70), then calibrate the head.

[stlscott]

The o-rings in the bill validator that grip and drive the bills can get old and lose friction which can effect scanning precision.  Keep in mind that ticket paper is slicker than bills. I suggest you clean the validator and replace the O-rings (#111 Buna 70), then calibrate the head.

I cleaned them and used a touch of Vaseline to soften them, cleaning off with a dry cloth.  It has no issues sucking in the tickets (or bills), they go right in at the same speed as Bills.... it just spits them right back out.  It's like it things "I don't know what this is"... is this WBA compatible with TITO?

Pic of a ticket and TITO is attached.

[stlscott]

"It will not read tickets"

Show us one of them.
We can tell you if they're printed correctly, for the bill validator to read them.

Ticket pic attached to another reply!  Thank you so much for your help!

[stlscott]

Forgot to mention, TITO came from Gambler's Oasis.

[sixcardmark]

Tito ticket looks good, it should accept them.  BV may need to be calibrated.

[Stayouttadabunker]

Okay...your printed TITO ticket looks okay.
What was important for home use was that the small numbers matched the $20.00 print.
That tells me your TITO settings may be correct, because real casino tickets do NOT do that.
You still need to double-check your settings tho.

You may notice that I outlined the numbers we're talking about, in the attached photo.
Click on photo below to enlarge if needed...>>>

[qbert]

Have you double checked ALL of your TITO settings on your machine?
Do you have any other machines with a TITO system?

[dailey]

Be sure the VGA connector on the TITO board is well seated. They come loose easily.

Just to rule out the TITO board, do you have a TITO board on another machine you can swap?

[stlscott]

Hey everyone, really appreciate all of the help.... have some answers to questions, going to put them all here (I think I will give them all):

1.) All dip switches are "UP" on the side of the BV Base-Unit (not the head)
2.) Gone thru the TITO settings like 12x, with the paper (from Gamblers Oasis and here) and even the video that walks you thru every step.  I've Key'd the machine now 4 times just to make sure those were correct.
3.) SERVICE button adds credit if you press it twice, Tickets print ONLY if TITO is plugged into the COM board on the back of the machine, hand-pay otherwise.
4.) Bills work fine, just not tickets.  I can't find any instructions on how to "flash" the BV head to make sure it's compatible.  I also don't know how to tell which BV model I have
5.) I don't know how to calibrate the BV as you can't find the sheets anywhere and I can't find any other steps.  A link to buy a calibration sheet would be so helpful
6.) Checked VGA connector, it's pushed down on the board firmly (it's not loose)

[qbert]

https://newlifegames.com/nlg/index.php?action=dlattach;topic=33062.0;attach=98177
Instructions for creating your own calibration sheet.

[stlscott]

https://newlifegames.com/nlg/index.php?action=dlattach;topic=33062.0;attach=98177
Instructions for creating your own calibration sheet.

This is very helpful information on what test/diag modes and such.  However, where do I get the "Calibration Paper" mentioned on page 10 of that manual

[sixcardmark]

You will have to make your own.  There are dimensions listed somewhere.  You will need black construction paper and white paper.

[qbert]

https://newlifegames.com/nlg/index.php?topic=26344.msg138596#msg138596

[hotlsot]

I've seen this problem created by a bad communication board or a bad power supply in the distribution box on the bottom back of the machine.

[stlscott]

I've seen this problem created by a bad communication board or a bad power supply in the distribution box on the bottom back of the machine.

I have some updates, I will list them below:

1.) I created a calibration sheet using construction paper per the dimensions, followed the instructions (front 4 dips down, runt he sheet in black side first).  On machine #1 - It goes in and then sits there a min, then comes back out and flashes 6 times.  It has the green bill bell-receiver.  On Machine #2 it has a bunch of LED's across the front and after inserting the calibration sheet, the blue led on what looks like a "truck" in the center just flashes, no # of flashes, just flashes until I power cycle and remove the 4 dip switches..
2.) I have 2 machines, both with WBA 12's, One has a new lower unit flashed to 3.8 firmware from Spin for S2000, other unit has 3.75 flashed, neither work for taking tickets still, have swapped heads and lower units between both lower-units on both machines. 
3.) Both machines have Better Tito, both print tickets only when TITO is connected, both add credits when you double-tap the service button.  Both print beautiful tickets.  One machine has a Gen1 one machine has  Gen2, tickets from neither machine work on either machine.  Two different brand of ticket paper.

[Stayouttadabunker]

So, it's taking in the tickets, holding it for a second, then rejecting it back out of the bill bezel?
What is the sas validation type set for?
You should have it set on "System Mode"
Voucher should be on "SAS"
Or try inserting your TITO ticket a different way?
Maybe all the sensors aren't working right in your bill acceptor head.
Dirty optical lens or something.