No video

[sh61526]

Just got a reel touch today i can get the bottom half to work but no video on the screen i get beep on startup and put a new power supply in it i also changed battery on motherboard. Would low battery on main board cause this

[qbert]

Are you just getting one beep?
Try removing and reinstalling the memory sticks in the top box. Do this three or four times for each one..
Look at the caps on the motherboard, are they bulging on top of them.
In a darkened room see if the screen at least has the backlighting working
When you say the bottom is working does the VFD get to "waiting for video display?

[sh61526]

It seems like i get a couple beeps and it says waiting on video display then msverify then little later it will say msverify app start and you can play a game and the green aronthe screen works but no video i have 2 red lights on motherboard

[qbert]

Ok good information.
The top box is working except for the video, that' gives us a place to start..
Now see if you can see some brightness in the screen when you turn it on.
Inside the top box there is an orange daughter card on the cpu.
That is the video card. Try very carefully reseating the plugs going to that board , but first check the backlighting like described above.

[sh61526]

I can't really tell if i have backlight or not but I still don't have any video I tried orange board also can i hook a screen up to it and see if it works

[qbert]

You can hook a monitor to check but you won't have any touch screen.

[sh61526]

I get a ms verify comm error and the top screen rebooting with the top box unplugged what should I try next

[qbert]

Leave the top box plugged in.
You can try hooking a computer monitor to the plug on the side of the top box using the monitor plug there.
If that shows image we will have to start troubleshooting the lcd monitor.
Still would like to know if the backlighting is working.  Darken the room and try to see if the black lcd screen gets just a little brighter when powered on.
Rich

[sh61526]

If i leave top box plugged in i get nothing from the screen i unplug it from the distribution box I get the igt blue screen then black screen with a bunch of writng then it reboot all over and over so the screen works as lng as its not plugged in

[qbert]

Something doesn't sound correct.
You said if you leave it hooked up the bottom will eventually play the game but nothing on the top screen.
If you disconnect the gray wired 4 pin molex going to the distribution box you will get display on the top box.

You will need to attach some pictures of the machine.
What is the theme of the game? Pictures of the entire front of the machine  the inside of the top box
Also what SB,SG chip numbers on the lower mpu.
Almost sounds like a vision machine. If you get display on the top monitor it should not matter if it is plugged in to the distribution box or not.

If you leave it unplugged from the distribution box what screen does the monitor finally end up on? It should say initializing please wait. This could take ten minutes to get to that but that screen should stay there.
Need pictures of whatever you can get on the top display as it is booting.

[sh61526]

Do you have a email i can send you pictures all files are too large

[qbert]

Try sending the pictures through your phone it should give you an option to reduce the size, save those and post here.
Not trying to be a pain in the ass but the site is here for others to learn also and they would need to see the pictures remember 1MB per reply total so you may have to post only one or two pictures per reply so multiple replies may be required

[sh61526]

One

[qbert]

Ok the top box is operational nothing else to do there.
So if you plug the top box in through the distribution box to connect it to the bottom you are getting no video?
Please tell me game theme and SB/SG chip numbers from the bottom mpu?

[sh61526]

The frog prince sg 000323 1 and 2 sb ooo504

[sh61526]

Yes no video if I connect it but i can play the bottom half and the green around the screen plays and blinks with play

[qbert]

That chip set should work, it should be bios one game.
When you can see the video(unplugged from the bottom) the first screen should be a red white and blue finger splash screen.
Please post a picture of the connectors plugged in on the back and side of the top box.
Do you have any history on this machine at all? Did previous owner say anything about it?
When the game does play, does it pay out correctly? What happens if you hit a bonus game?
Pictures of all connections will help.
This is a strange problem because the bottom box connection is a link only and should not affect the video.

[sh61526]

I bought it with the video out im waiting on the local computer store to open to get a keyboard battery was dead so I think it needs bios set bottom half pays out fine bv works green light around screen works and alternating when you win i have pictures but still trying to figure out how to post not getting options to make smaller

[qbert]

The nice thing about a bios one game the top box battery can be dead and the game will still work properly.
Most bios one games won't let you get to the bios screen using the keyboard like bios 2.
It will ask for a password that knowone knows.
Your top box is working I would not play with it at this time.
Pictures of connections

[sh61526]

pics i have tried everything to get you pictures qbert but every thing fails