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Author Topic: s2000 sizz 7"s (please remove previous ticket)  (Read 234 times)

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Offline freddie200

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s2000 sizz 7"s (please remove previous ticket)
« on: January 22, 2024, 03:29:03 PM »
let start out by saying this is my first machine with a printer ,,,,,got this error
  (please remove previous ticket)

look thur a bunch of treads cant find any thing on this on nlg

did clean, and feed a ticket thur with the feed button  ,,put a new stack of printer paper unpluged and repluged printer cycled machine several times

used reset key and cycled,,open and closed door several times

not sure what to do next   any info or direction would be appreciated  ////  thanx freddie200


Offline Stayouttadabunker

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Re: s2000 sizz 7"s (please remove previous ticket)
« Reply #1 on: January 22, 2024, 05:17:09 PM »
I'd blow some compressed canned air into that old thing...esp. near the front where the Ticket Taken exit sensor is.
Probably just dirty?

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Offline freddie200

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Re: s2000 sizz 7"s (please remove previous ticket)
« Reply #2 on: January 22, 2024, 05:30:08 PM »
thanx for info starting to think this is a bad printer

freddie200

Offline Stayouttadabunker

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Re: s2000 sizz 7"s (please remove previous ticket)
« Reply #3 on: January 22, 2024, 05:32:26 PM »
Did you try cleaning it a little?
Most of the time, it's just paper lint/dust....lack of maintenance.

Remember, it's a Netplex-based printer...you are NOT allowed to hot-swap it.
You cannot unplug or plug it back in with the power switch ON.
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline freddie200

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Re: s2000 sizz 7"s (please remove previous ticket)
« Reply #4 on: January 24, 2024, 04:23:24 AM »
where there might be the problem printer was not plugged in when i cut the machine on was cleaning inside of machine and noticed it was unplugged / so i plugged it in while it was on  ,,,what does that do to the machine and or printer
 i have no idea  never had a machine with
  netplex all new to me  ?

thanx for your time

Offline Stayouttadabunker

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Re: s2000 sizz 7"s (please remove previous ticket)
« Reply #5 on: January 24, 2024, 02:10:52 PM »
The Netplex Protocol is the bus for complex devices such as printers and bill acceptors.
DaveDetroit said this in 2013...>>>
 
"All NETPLEX devices are microprocessor based, communicate by transferring text messages to, and from the game.
Ticket Printers, Bill Acceptors, touch screens, VFD displays, and more complex Top Box additions, are all NETPLEX devices."

We've learned over the years that these devices are very sensitive to power surges and shorts.
It's imperative that the machine be powered down before servicing these devices.

Think of trying to change the oil on your car or lawn mower....while it's running?
Not a good idea right?!  :rotfl:

Anyways, it's very possible that when you plugged it in, a power surge went into the printer and blew up something.
Does the printer power green LED stay on? (Assuming you have a GEN2 printer)  If so...that's good.
If not, try this....smell it.
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

 

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