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Author Topic: Sorry, printer is not available message  (Read 1822 times)

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Offline br549autosales

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Sorry, printer is not available message
« on: May 19, 2021, 02:28:34 PM »
I just installed a Better Slots TITO board in a 5 reel S2000 machine
, followed the YouTube video about the settings & tried to print out a ticket & I got this message instead. I have printer paper in the printer & I've enabled the printer, guess I possibly missed a step in the settings?

Offline rickhunter

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Re: Sorry, printer is not available message
« Reply #1 on: May 19, 2021, 02:35:20 PM »
can you print out a test ticket from the menus?
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Offline br549autosales

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Re: Sorry, printer is not available message
« Reply #2 on: May 19, 2021, 03:10:38 PM »
Not sure, I can try when I get home this evening

Offline Stayouttadabunker

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Re: Sorry, printer is not available message
« Reply #3 on: May 19, 2021, 03:15:16 PM »
The printer has to print tickets BEFORE installing the TITO gadget.
Take it back off and get the printer working first.
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline br549autosales

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Re: Sorry, printer is not available message
« Reply #4 on: May 19, 2021, 03:25:25 PM »
So just power the machine down, remove the TITO device, power back up & print a ticket. Then power back down, re install the device & it should work then?

Offline Stayouttadabunker

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Re: Sorry, printer is not available message
« Reply #5 on: May 19, 2021, 04:03:20 PM »
yep
Remember, the more you tell us - the better we can help you!

Consider becoming a regular contributing member, which helps pay costs to keep this site up and running so you can keep your machine up and running :)

Offline br549autosales

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Re: Sorry, printer is not available message
« Reply #6 on: May 19, 2021, 04:10:07 PM »
Thank you sir, I'll try that tonight

Offline sixcardmark

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Re: Sorry, printer is not available message
« Reply #7 on: May 19, 2021, 04:22:23 PM »
So just power the machine down, remove the TITO device, power back up & print a ticket. Then power back down, re install the device & it should work then?
If correct tito software settings are installed and you remove the tito board all cashouts will go to handpay, so that is impossible. :hissyfit:

Offline BettorSlots

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Re: Sorry, printer is not available message
« Reply #8 on: May 19, 2021, 04:35:34 PM »
Just email me and we can setup a time to go thru your settings together over the phone.  We can also check the Tito to see if any is up with it.  That particular error usually means there is a break in comms between the printer and the main computer board but I wouldn't rule out some menu setting left over from the casino messing with it. 


Jim
jim@bettorslots.com (mind the spelling of bettOr)

Offline Sunrise Side

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Re: Sorry, printer is not available message
« Reply #9 on: May 19, 2021, 04:45:36 PM »
Did you do a Auto configure in menu 4

Offline BettorSlots

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Re: Sorry, printer is not available message
« Reply #10 on: May 19, 2021, 04:47:15 PM »
 :agreepost:

Offline br549autosales

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Re: Sorry, printer is not available message
« Reply #11 on: May 19, 2021, 11:01:44 PM »
I must have missed a step setting it up because I cleared the machine and got it working printing & taking tickets plus free play button (service) is working too. Only problem is I forgot to set up my multi denom touch panel (1,2,5 & 10 cents) is there a way to go back & set that up without having to clear the machine again?

Offline Ken

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Re: Sorry, printer is not available message
« Reply #12 on: May 20, 2021, 02:18:05 AM »
Key chip should take care of it.

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Re: Sorry, printer is not available message
« Reply #13 on: May 20, 2021, 07:37:08 PM »
Thanks Ken, keychip took care of that & now I have all 4 denoms working from the touchpad

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Re: Sorry, printer is not available message
« Reply #14 on: May 20, 2021, 07:38:48 PM »
I would like to put my own custom message on my tickets, is it fairly easy to do that in the settings?

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Re: Sorry, printer is not available message
« Reply #15 on: May 20, 2021, 08:18:14 PM »
I would like to put my own custom message on my tickets, is it fairly easy to do that in the settings?
It's a real pain on an s2000 to insert/change letters on the display, but it can be done.

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Re: Sorry, printer is not available message
« Reply #16 on: May 21, 2021, 01:26:10 AM »
That's what I was afraid of. I may just leave it be

 

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