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Author Topic: bb2 stuck on hand pay  (Read 1795 times)

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Offline rapidroy

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bb2 stuck on hand pay
« on: October 16, 2021, 06:01:38 PM »
hi all
I'm working on a friends bb2 lord of the rings and someone hit the pay out key now its stuck on call attendant hand pay. when i turn the reset key it brings up a menu and if i turn it again it goes to touch screen setup? i touch exit on the screen and it goes back to pay attendent.
Roy
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Offline erbs

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Re: bb2 stuck on hand pay
« Reply #1 on: October 16, 2021, 07:57:28 PM »
It should clear when you turn the reset key with the door closed not open.
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Re: bb2 stuck on hand pay
« Reply #2 on: October 17, 2021, 07:19:58 AM »
it does have a L door error which i just utube a fix for that so when i go back to the machine and fix that will the reset key reset the hand pay? if you have a error of any door will that stop the reset? I ask just so I know next time i work on a BB2
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Offline rickhunter

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Re: bb2 stuck on hand pay
« Reply #3 on: October 17, 2021, 11:26:02 AM »
yes, it should fix the issue. 
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Offline rapidroy

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Re: bb2 stuck on hand pay
« Reply #4 on: October 17, 2021, 07:47:33 PM »
do most slot machine retailers remove the Logic door and add a toggle switch? (i think the owner flipped it and thats what is giving the error) this is the second one i have worked on that has i toggle switch thats just laying on the bottom of the cabinet and never knew what it was for so i didn't touch it. so when i go back, i'll flip it and see if the error goes away.  i have a picture of the board (no door) but not the switch :(
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Re: bb2 stuck on hand pay
« Reply #5 on: October 17, 2021, 08:18:05 PM »
Originally the toggle switch is mounted on the bottom of the MPU. When the door is closed it triggers the switch to tell it the door is closed. If the door is missing that switch needs to be bypassed or you will get logic door open. 
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Re: bb2 stuck on hand pay
« Reply #6 on: October 17, 2021, 08:52:24 PM »
Removing the door, while convenient for dealers, sucks for home users.  The door is critical for the cooling solution to work properly, without the door, there's no air flow going over the critical parts of the mpu.
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Offline rapidroy

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Re: bb2 stuck on hand pay
« Reply #7 on: October 17, 2021, 09:00:47 PM »
it is bypassed i'm sure by a toggle switch which had a twist tied to one direction of the switch and it looked like the owner flipped it because the twist tie was stretched out . it just didn't look right. the other one i worked on it had a zip tie and had no way to flip it. i hope to get back there sometime this week. 

about the door so far i've worked on 2 BB1 BB2 and nether one had a door but had a mystery switch on the bottom of the cab.
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Re: bb2 stuck on hand pay
« Reply #8 on: October 17, 2021, 09:08:28 PM »
BTW when i first tried the reset key it did nothing so i unplugged it and plugged it back in that's when it started to work and was getting a set up menu, it threw me for a loop. so now i have to undo what the owner did (flipping the switch first) 
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Re: bb2 stuck on hand pay
« Reply #9 on: October 18, 2021, 07:57:19 AM »
i took a good look at the video and yes that is the toggle switch that is laying in the cab i think the resellers pull the door off and zip tie the spring loaded toggle in the closed position  :yes:

this guy has some good videos
 
https://youtu.be/h1AnZF_5F-U
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Re: bb2 stuck on hand pay
« Reply #10 on: October 23, 2021, 09:15:15 PM »
i zip tied the switch closed and turned the reset key and all is good!!!
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