Author Topic: Double diamond won't run (Read 1648 times)

billet · « **on:** August 16, 2021, 11:57:59 AM »

I've had this machine for several yrs and it worked fine. About 2 yrs ago it quit and showed the 12 error code. Just last week after leaving it idle for 2 yrs I decided to get it running again. I replaced the battery, cleared the 61-1 code but nothing works. No error code at all, candle flashing. Seems to have something to do with the cash container but after removing and reinstalling several times still nothing.

Trisail · « **Reply #1 on:** August 16, 2021, 01:21:04 PM »

Sounds like the battery replacement went ok and you were able to clear the machine with the clear chip? Must have had power ok for that to work. Are the reels stiff now when you 1st power it on? Candle flash is probably normal until you get a game played.

I'm thinking the power harness - if the reels are not stiff.

I think after the 61 you just turn the reset key and shut the door. Do you have any insert coin or coin accepted lamps on?

The bv, cash can could be a problem if the switches are not made, closed, for the bv cash can doors?

About all I can think of at the moment, not at a machine until tonight.

Tony

billet · « **Reply #2 on:** August 16, 2021, 02:17:10 PM »

Quote from: Trisail on August 16, 2021, 01:21:04 PM

Sounds like the battery replacement went ok and you were able to clear the machine with the clear chip? Must have had power ok for that to work. Are the reels stiff now when you 1st power it on? Candle flash is probably normal until you get a game played.

I'm thinking the power harness - if the reels are not stiff.

I think after the 61 you just turn the reset key and shut the door. Do you have any insert coin or coin accepted lamps on?

The bv, cash can could be a problem if the switches are not made, closed, for the bv cash can doors?

About all I can think of at the moment, not at a machine until tonight.

Tony

Reels are stiff when powered on. Florescent works. No insert coin or coin inserted lights. If I tap on the bill change it goes thru a momentary sequence, but close and door and nothing else happens.

Trisail · « **Reply #3 on:** August 16, 2021, 02:32:11 PM »

I guess next thing to try is the coin comparator button thing to see if the machine will take credits from that and if the machine works. The bv could be unplugged, shouldn't need it to get the machine working. Can do the bv after it's up and running.

Also, double check the 61 procedure, seems like it could take a couple times to get it done. Plenty of info on that here on the forum.

Other than that, not sure what would be next.

Tony

billet · « **Reply #4 on:** August 16, 2021, 04:13:47 PM »

Newbie here. What exactly is the BV? Guessing it's the bill change?

If so I pulled it out and examined it and saw where there is a connector on the left side. I carefully reseated it.
However with the machine powered on and the door open if I tap on the bill change, it runs as if it's accepting a bill.

rickhunter · « **Reply #5 on:** August 16, 2021, 04:39:58 PM »

You are powering off whenever you pull the validator or do any work on the machine right? If just tapping on the validator causes something to happen, then there's something loose somewhere. It shouldn't do anything just tapping on it. Leave the validator out and try playing with coins only see if that works. You can also test functionality of all the electronics by opening the door and locating the coin comparitor. Under it, there's an optics assembly with a little white button. Press the button to see if you get dings as if coins are being accepted, if it does, you should be able to pull the handle (or push spin reels) and the machine should play. If it does that, but doesn't accept coins when you close the door, then you may have a bad optics issue that is causing the machine to think the door is opened.

Trisail · « **Reply #6 on:** August 16, 2021, 05:04:16 PM »

Yes BV is bill validator. I try to check the posts to see if 1st time on the forum, I missed it with yours this time. Let me try again. ( I see Rick has posted while I was writing this, check is suggestions and try the things below after, or 1st, up to you ) (Rick is very knowledgeable and worked on many machines)

You have an S or S+ so you are in the right forum post area. 1st thing I should say is there is a lot of information under this topic that will answer a lot of the questions you have. It will take a bit of time, but check some of the posts for specific things and that should help. I found while doing that when I 1st got here a couple years ago it helped a lot with the terminology.

You 1st said you replaced the battery and got through the 61-1 error. Then you got the flashing candle, the BV is messed up and the machine does nothing. This is something that gives a few people some trouble. So you are not alone and I am sure we can help get your machine running again very soon.

I am going to post some forum links below you can check out and see if they help get you up and running. (These are from the 1st post in the S+ forum called FAQ's) I will then add some more info below.

http://newlifegames.com/nlg/index.php?topic=21017.0

http://www.newlifegames.net/igterrors/ Then click on the link in this post

If those don't help - you could try to do a ram clear, but it should be the last thing you try. You should not need to do a ram clear.... ( You will need a clear chip )

It sounds to me like the machine is almost ready to go. If after trying the { Knagl's guide for the 61 error code } in the 1st link, the machine does not work properly and the second link does not help, we can try other things.

The BV should not start working when you tap it. That sounds like a connection problem at the minimum.

When the machine is 1st powered up the BV should cycle a number times and then just sit there. You don't need the BV working right away to get the machine working after a battery replacement. The machine should reset and initialize and spin the reels to a default position. It sounds like the only thing that you are getting from the machine is some BV cycling when you touch the BV. Let's move away from the BV thing for now and just see if you can get the machine to initialize.

Try the links above and do the 61 error guide and let us know what happens after that. We can try more extensive troubleshooting, I am hoping the machine will reset and initialize for you, if not we may have more information on what to check next.

Hope this helps,
Tony

billet · « **Reply #7 on:** August 17, 2021, 10:20:36 AM »

Well I went thru all of the above several times with the BV in and out. Didn't seem to make any difference. A couple of times after doing the jackpot reset the "bet one credit" light came on for a minute or two and I was able to pull the lever. Nothing happened though and the light would eventually go out.

rickhunter · « **Reply #8 on:** August 17, 2021, 10:34:29 AM »

Did you find the little white button below the coin comparitor? Did you push to see if you hear a ding and able to play the machine (with the door open at all times)?

I'm thinking you have an optics issue.. There is a set of optics that line up and tells the machine the door is closed. This is a common failure on these machines as the emitter or the receiver wear out. The door not closing because of bad optics would not allow the machine to play and exhibit the symptoms you describe (minus the tap on the validator issue). Doing the test with the little white button would verify if that is the case.

billet · « **Reply #9 on:** August 17, 2021, 10:57:27 AM »

Assuming the coin comparator is the coin slot, I found a button/slide below but it did nothing. I seemed more like a mechanical release of some kind rather than a button.

jay · « **Reply #10 on:** August 17, 2021, 12:57:13 PM »

When you drop a coin into the machine - you are dropping it into the coin head. Metal thingy on the outside of the machine that is wide enough to accept a quarter but prevent a dollar or bigger from being entered. It would also be thin enough that a nickle likely won't go in either as its too thick. A dime or penny would pass..

The coin falls through the coin head.

On the inside of the door you will see a black box called a coin comparitor - this is labled CC-16 for a quarter or smaller size, or CC-33 for dollar or larger. Same beast just different sized.

There is a sample coin in the coin comparitor. This is how it compares what you dropped in to what its allowed to accept. Some people have wrongly removed this coin thinking it is stuck. Or if its a new machine the seller claimed the coin for himself.... you need a coin there.

Directly below the coin comparitor there is a small square circuit board - this is called the ABC optic. There are 3 optics and the coin must pass by all three optics at a certain rate of speed - this prevents someone cheating by hooking up a string to a coin and pulling it back and forth to simulate multiple coins falling - if it goes cba vs abc then an error is generated.

If the coin is valid (via vi the comparitor) and it passes the optics correctly then the diverter is pulled back (via a solinoid) and the coin is accepted to the hopper and a credit given. If the coin is the wrong size (ie a dime) then the solinoid is not pulled back and the coin is rejected back to the coin tray.

The small white button is on the abc optic. Its a very very small button. It will however put a test credit on the machine.
If the credit works then we know that other functions of the machine is good and we can deal with this as either a coin-in problem or a door closed problem.

Door optics can and do go bad and if the machine senses the door is open (due to lack of optics) then the game won't play.
You can't by pass the optics just by shorting wires as the optics pulse in various frequencies to prevent them from being bypassed or blinded by someone with a light pen.

Once we know the test credit works - then we can focus further on the exact nature of your issues.

To bring clarity to earlier parts of this thread - regardless if you have a bill validator or not it won't make the machine stop playing (unless you run out of money - ha ha).
When you turn the power on to your machine it will grind like its taking a bill then stop - this is just part of the initialization process and you can safely ignore it for now.
if your tapping your bill validator and its making noise then it does sound like there is something loose but we can deal with that as a separate issue later.

Trisail · « **Reply #11 on:** August 17, 2021, 01:00:36 PM »

This post has a picture of the button on the optics board for the coin comparator we are talking about.

http://newlifegames.com/nlg/index.php?topic=32689.msg173626#msg173626

Tony

jay · « **Reply #12 on:** August 17, 2021, 01:04:53 PM »

Direct link to the image
http://newlifegames.com/nlg/index.php?action=dlattach;topic=32689.0;attach=97084;image

billet · « **Reply #13 on:** August 17, 2021, 01:36:08 PM »

OK found the button. Pushed several times. Nothing happens. Attached is a pic of mine. Much different than the picture in the other thread. Can't see the quarter but I have to assume it's there since the machine played flawlessly for years.
Really appreciate all the help!

billet · « **Reply #14 on:** August 17, 2021, 01:44:29 PM »

Here's my comparator

jay · « **Reply #15 on:** August 17, 2021, 02:30:07 PM »

The IDX is not a standard coin comparitor as far as the S+ is concerned.
https://www.idxinc.com/index.php/idxhome/carwash/coin_acceptors/

It is a programable device that you can use to take in a variety of coins and tokens assigning the number of credits for each one.
These are typically used in cigarette machines or for items of high value - like the beer machines in Japan.
The S+ - especially the hopper is designed to be a single coin so an IDX in these is very much overkill.

I don't think it has a sample coin - during the programming step you drop in a quarter and tell the unit that is the allowed coin.

So one possibility is that it has simply forgot about its sample.......

The next question is why is it ignoring the optical board - specifically the white button that puts on a test credit.
The IDX is a very smart device that would not need the second abc optic, but the question is if it is disabled or not.
The board is there and it does appear to be wired (no wires clipped) but i am not sure if part of this harness is fed from the one that traditionally connects to the CC-16 coin comparitor.

There is another coin acceptor (very dumb - manual) called an Imonex - that you end up cutting q4 on the optical board to make it work. I am wondering if something similar has been done for the IDX.

I think I am at the end of my useful knowledge here..... and someone more familar with the harness details will have to jump in here.

billet · « **Reply #16 on:** August 17, 2021, 04:54:54 PM »

Looking at it, I thought that it looked like a retrofit to me as well. You confirmed it. I just don't know where to go from here. Like I posted previously, it ran flawlessly for about 8-9 yrs before quitting. It sat idle for probably 2 yrs until I finally thought I'd look into getting it going again. After finding this forum and replacing the battery I thought I was on my way.

billet · « **Reply #17 on:** August 18, 2021, 08:28:08 AM »

UPDATE: I was able to get it running (with issues) at last. I re-seated the mother board several times and then reset the machine and it's running. Two things though. It will only accept coins. the BV won't work and credits don't collect, coins in only.
At least it's playable, but I'd like to address these other problems. Like I had said earlier the bv will run sometimes if I tap on it, but even then it won't draw in a bill.

jay · « **Reply #18 on:** August 18, 2021, 09:16:15 AM »

Congratulations n getting your machine operable.

IDX is well supported by IDX and I believe there are manuals on line - it would behove you to find these or at least start your quest.....
You may also consider getting a CC-16 (standard) and swapping back to it - they are relatively cheap and more widely supported.

Per your Bill Validator. Lets start another thread on that.... in the DBV section
For the new thread....
Identify if your a DBV145, DBV 200, WBA 11/12/13 etc.... perhaps its MEI (another retrofit).
Does your bill bezel light up or not (when door closed and ready to accept coin).
Does it pull in your bill and spit it back out.

What game chip do you have in your machine ??

if you read RICKS FAQs on the bottom right of the home page there are procedures there that will show you how to display your game chip and reel chip numbers in in the winner paid window.
Do you have a SET chip ? again in Ricks Faqs there is a section on what is a SET chip, how and why to use it.

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Author Topic: Double diamond won't run (Read 1648 times)