Hello,
I have a customer (long distance) that I am helping out. Her machine was down and needed to be Cleared and Set Up, so I mailed her a Clear Card.
Once we Cleared the machine and brought up the Set Up Menu to configure everything, she noticed that her Touchscreen wasn't responding at all. But there are no Touchscreen Errors shown on the screen with the current machine status.
There is no separate harness that plugs into the lower LCD that I can see to control the Touch functions. I even looked at my own BB1 and see no additional wiring to the LCD.
So, my question is this.... where does the Touch Signal originate and where does it go?" Is it something on the Backplane? Or inside the CPU?
I'm assuming that the Touch wiring is part of the Power Harness to the LCD. But I really don't know. Or is it embedded into the VGA Cable?
I'd like to get her machine going, but I really don't know where to start.
Thanks,
Curtis ash100