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Author Topic: WMS BB2 No Signal  (Read 9881 times)

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Offline iramack

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Re: WMS BB2 No Signal
« Reply #20 on: November 19, 2016, 11:08:22 AM »
Did this machine work at all when you first got it?  I noticed you asked about the Dongle location and seemed happy to have that solved.

So did the game ever boot for you at all??

Steve
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Offline Border01

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Re: WMS BB2 No Signal
« Reply #21 on: November 19, 2016, 11:17:18 AM »
No I was just turning it on for the first time last night and just got the no signal.
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Online idesign

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Re: WMS BB2 No Signal
« Reply #22 on: November 19, 2016, 11:52:01 AM »
Sounds like a bad video card.
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Offline Border01

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Re: WMS BB2 No Signal
« Reply #23 on: November 19, 2016, 02:13:10 PM »
Is the black thing on the video card a heat isolator?  It is not attached properly the plastic pins with springs are snapped off


James
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Offline Border01

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Re: WMS BB2 No Signal
« Reply #24 on: November 19, 2016, 02:17:50 PM »
Sorry here is the photo. No evidence of burnt chips on the card.
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Offline Yoeddy1

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Re: WMS BB2 No Signal
« Reply #25 on: November 19, 2016, 02:40:19 PM »
If there are pieces broken off that fasten the heatsink down properly, yeah, the video card might be toast.


What I'm not sure of, is if a smoked video card would prevent the OLED deck from firing up.  That's why I was thinking processor or the MPU in general since your OLED deck didn't come on either.


Thanks,
Jason
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Offline Border01

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Re: WMS BB2 No Signal
« Reply #26 on: November 19, 2016, 03:05:28 PM »
My sales rep has been in contact with me. She is very considerate and concerned and I have no doubt that she will make things right. I think it is the video card but I am concerned that given the fact that the CPU fan is not working that perhaps overheating is really the issue
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Re: WMS BB2 No Signal
« Reply #27 on: November 19, 2016, 03:33:06 PM »
sometimes the adastra board comes loose during shipping.  Try putting some pressure downward on the board to make sure it has a good connection and try again.  I had a friend had a similar issue with a non-responsive bb1 mpu, he shipped to me and I just removed and re-installed the adastra board and it fixed his issue.
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Offline Border01

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Re: WMS BB2 No Signal
« Reply #28 on: November 19, 2016, 03:35:50 PM »
Where do I find that board?
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Re: WMS BB2 No Signal
« Reply #29 on: November 19, 2016, 03:55:22 PM »
When you turn the machine on do the OLED buttons glow slightly? They should before they light up.  Also, if the USB cable is not connected they won't light up at all, just slightly glow.

As for the video card, without the pins they must have used adhesive to keep it attached to the processor, which is not recommended.

Also, the fan on the processor heat sink is temperature controlled so when the machine is first turned on it usually takes a few seconds for it to start up.  If it isn't starting up after 30 seconds that means the entire unit is most likely defective........or are you sure that the unit is locked down on the backplane?  There is a lever below the unit at the bottom right corner, hard to see, make sure it's pulled down all the way.

Rick, the Adastra board is held is place with 5 screws, doubt it is loose unless the screws are missing.

See message below concerning missing chips.
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Re: WMS BB2 No Signal
« Reply #30 on: November 19, 2016, 04:02:14 PM »
Quote from: Border01 on November 19, 2016, 02:17:50 PM
Sorry here is the photo. No evidence of burnt chips on the card.

Looking at that photo I just realized you are missing the Jurisdiction chip at U4 SP1, is there a chip in the U2 BIOS socket?  Post a photo.
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Re: WMS BB2 No Signal
« Reply #31 on: November 19, 2016, 04:12:04 PM »
Nothing in U2 bios.
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Re: WMS BB2 No Signal
« Reply #32 on: November 19, 2016, 04:14:51 PM »
Quote from: Border01 on November 19, 2016, 04:12:04 PM
Nothing in U2 bios.

Without those chips the machine will be dead.  Makes me wonder how they tested it before they shipped it.
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Re: WMS BB2 No Signal
« Reply #33 on: November 19, 2016, 04:21:21 PM »
Quote from: idesign on November 19, 2016, 04:14:51 PM
Quote from: Border01 on November 19, 2016, 04:12:04 PM
Nothing in U2 bios.

Without those chips the machine will be dead.  Makes me wonder how they tested it before they shipped it.


I agree.  Methinks there wasn't any testing done.


Jason
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Re: WMS BB2 No Signal
« Reply #34 on: November 19, 2016, 05:08:42 PM »
Yep,  Very good catch once again Jeff.  The machine is dead and will not do nothing until you have the bios and jurisdiction.  Then at that point it will be pot luck if it even works then-given that someone would send you a bare brain box. I try not to get into that much anymore as you may have payed little to nothing for this.  Hopefully you will get it resolved with your rep. you got this from.  Sounds like a drop ship, Cram and jam deal to me.
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Offline iramack

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Re: WMS BB2 No Signal
« Reply #35 on: November 19, 2016, 06:17:02 PM »
Please let us know who you got this from so we can avoid them in the future!!

SM
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