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Author Topic: G20 diagnostic error  (Read 1107 times)

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Offline Cve730

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G20 diagnostic error
« on: November 26, 2020, 05:39:42 PM »
Is there a different diagnostic used for the g20? I am trying to use a 14-21 and getting this error. The diagnostic works fine in my g23 but cant get it to work in the g20. Thanks in advance
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Offline rickhunter

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Re: G20 diagnostic error
« Reply #1 on: November 26, 2020, 09:16:18 PM »
What OS version is in you g20?
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Re: G20 diagnostic error
« Reply #2 on: November 27, 2020, 09:48:21 AM »
Thanks for the reply this is what is loaded
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Offline rickhunter

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Re: G20 diagnostic error
« Reply #3 on: November 27, 2020, 03:08:42 PM »
That is a pretty old OS/Bios combo.  Compare that with your G23 versions.
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Offline bpracer

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Re: G20 diagnostic error
« Reply #4 on: November 27, 2020, 04:48:28 PM »
Quote from: Cve730 on November 27, 2020, 09:48:21 AM
Thanks for the reply this is what is loaded


Try 14-09 Diagnostic with that OS.
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Offline Cve730

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Re: G20 diagnostic error
« Reply #5 on: November 27, 2020, 05:58:17 PM »
Thanks for the replys i just picked up the machine and was told its been sitting for a while thats probaly why the old os. I will place a wtb for a 14-09 and give that a shot. Is there a way to wipe the hd without the diagnostic? My plan was to load a newer os and boot chips anyway.

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Offline rickhunter

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Re: G20 diagnostic error
« Reply #6 on: November 28, 2020, 11:27:40 AM »
You can just boot with ekey 7 and newer os to overwrite old os, then boot diagnostic with ekey and wipe.  Or you could take hard drive out and put in a pc usb enclosure and wipe the drive there.
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Offline Cve730

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Re: G20 diagnostic error
« Reply #7 on: November 28, 2020, 11:35:08 AM »
Thanks rick i will give it a try
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