Author Topic: New Problem for Players Edge Poker (Read 17868 times)

knagl · « **Reply #100 on:** December 27, 2019, 01:12:02 AM »

Quote from: jay on December 27, 2019, 12:43:45 AM

If you have a “call attendant” it generally means you are in a hand pay situation and a turn of the reset key clears it.

Per the pictures Hiram posted in Reply #99, the machine is not in a hand pay situation -- it is displaying two different error messages along with the "Call Attendant" message -- they are:

- Coin-In Timeout
- Hopper Malfunction - Extra Coin Paid Out

There is also a "Door Open" notice on the screen.

First of all, Hiram, does the "Door Open" message ever disappear if you close the door? As was mentioned earlier, there is no need to slam the door. Hold the latch up, close the door, then firmly and completely slide the latch down. Does the "Door Open" message go away (regardless if other errors are still visible), or does the machine continue to display the "Door Open" message?

Amechanic · « **Reply #101 on:** December 27, 2019, 02:30:00 AM »

Can this machine have stacked error messages like a S2000 machine? If yes then maybe just opening and closing the door 4-5 times in a row will clear them?

Hiram · « **Reply #102 on:** December 27, 2019, 01:07:02 PM »

I started having problems with the machine months ago and learned that if I kinda slammed the door shut , it would clear and the game worked ...but that trick stopped. Now (if I remember right ) no matter what I do the door open stays on the screen at first ..then after I try opening & closing the door the other messages show up. Now you guys have me hoping this is a simple fix and nothing to do with the CPU ...I'll post pictures of the door contacts later ..could that be the problem ? ....Thanks for this Gents

jay · « **Reply #103 on:** December 27, 2019, 02:50:25 PM »

A new MPU board will run you between $50 and $200 Depending on where you buy it.
I have 5 of them with different game sets already installed.
I donâ€™t believe you issue is the MPU.
Not much in these units that canâ€™t be repaired.

Hiram · « **Reply #104 on:** December 27, 2019, 11:44:59 PM »

Thanks Jay , ..I just spend over 30 min with it again trying everything . When I first turn it on , it give the 1st CALL ATTENDANT door open message. I pressed the white button but as you all said , it does nothing. So I closed the door normally and the 1st message stayed there ---I opened it up again and slid out the hopper and slammed it back in , then slammed the door shut (not super hard though) and the message changed to the 2nd one about the Hopper BUT , this time I noticed that the Coins Paid went up by one coin (weird ) ..so I opened it , shut it off , turned it back on and the 1st message came up again ...I wiggled all the wires , the plugs ..1st message stayed up. Slammed the door again and poof ..2nd message pops up AND the Coin Paid went up another Coin !! I turned it on & Off ..closed the door (still 1st message) but this time I wondered if there was a Tilt switch so I grabbed it from the top and tilted it to me , then let it down a bit hard (not slammed though) and Yes , the screen went Blue , then the cards all came up , then the 1st message came up ..but this time , the Coins Paid went to 0. You all know I'm not a tech but , I've tried everything I can think of short of unplugging it and spraying it with Holy Water lol ...I'm hoping that something I wrote above will give you a clue to what's wrong ..this must have happened to someone else at some point. Could it be a door contact ? I only see one .....should I make a short jumper and try bypassing the contact to see if that's the problem ? I didn't change that battery on the board , maybe it started leaking ? . I took some new pictures and added them here ..you can see the payout change and the messages ...I appreciate the help with this and have my fingers crossed

Badbaud · « **Reply #105 on:** December 28, 2019, 08:11:09 AM »

If you pll out the hopper and plug it back in WITH POWER ON you will always get a "extra coin out".

Hiram · « **Reply #106 on:** December 28, 2019, 08:44:53 AM »

I think I tried it with the power on , and then off ...but I'll try it again with the power off just to be sure ..thanks

jay · « **Reply #107 on:** December 28, 2019, 10:40:06 AM »

You donâ€™t need to be slamming the unit around.
The machines are built for abuse (casino life) after all they are stealing your money and people get Pi**ed but tilting the machine forward and dropping it back is not healthy for anything. Even in a casino they are bolted to the stand. The monitor is connected much like the hopper is with a plug. The slamming could easily be shaking the video line loose giving the plain blue screen.

Per your posts you had a number of credits on your machine ~500
Perhaps someone â€œcashed outâ€ or you hit something that exceeded the max credits and the machine is now paying out, subsequently you are having hopper errors etc as it didnâ€™t sound like you used it much. [size=78%]Are there a lot of coins in the hopper. If not I would fill it up and let it pay out.[/size]
You might continue to get a hopper error every time it runs out but I would keep doing it until it finishes it cycle. An empty hopper brings up call attendant.

I would also look at that hopper brake per earlier posts.

Amechanic · « **Reply #108 on:** December 28, 2019, 12:04:20 PM »

I asked a question a few post back.. Can a Players Edge Machine have stacked errors like a S2000? With all the problems and turning it off & on, just makes me wonder if that could be one of the machines problems? Next I would check the white button with a multi-meter to see if itâ€™s working.

knagl · « **Reply #109 on:** December 28, 2019, 02:53:51 PM »

I don't think it does stacked errors like the S2000.

Coin-in timeout is an issue with the coin-in optics not correctly talking to the machine. If you have a loose connection to the optics, it's possible that you've been temporarily resolving that when you've been slamming the door, as you've essentially been jiggling the wires. As Jay said, please stop slamming the machine though -- there's no need to do that, and there's no tilt switch like on a pinball machine.

If the "door open" message never goes away, that's got to be the first thing that gets addressed, as you will never get errors to clear unless the machine detects the door as closed.

I would also recommend not removing or inserting the hopper with the power on right now, as that is just serving to muddy the real issue with your game.

Hiram · « **Reply #110 on:** January 04, 2020, 01:19:34 AM »

Guys , thanks for tracking this and I appreciate the help a lot . I know better than to slam it hard but at that point I was frustrated and hoped a nudge would get some results , it didn't. So now I kept it shut off and removed the hopper ...emptied out the coins and looked it over. I think I found the brake system on the back of the motor (2 plastic parts) they seem to be ok and I was very careful with them. I slid it back in the game without the coins and you can see the message . I tried the white button , nothing , no sound either (it never made any sounds before though since the audio has been off) I shut it off , turned it back on while holding the white button in ...again , same message. I wiggled all the connectors and shook wires carefully , even looked to make sure no wires were getting pinched when the door closes ..nothing. Changed the coin in the optic sensor ...no difference. The door sensors are not loose at all, they are in there tight but , when the door is closed and locked , I can still move the door about 1/8" + ...maybe that's the problem ? here are the pictures I just took

Hiram · « **Reply #111 on:** January 04, 2020, 09:40:54 PM »

would it help if I just bypassed that door sensor by soldering the wires together ? I know it sounds like I'm getting desperate here but ,I don't know what to do at this point

Badbaud · « **Reply #112 on:** January 04, 2020, 10:20:02 PM »

No, the optics are pulsed just to defeat that hack, shorting the receiver would prevent the pulse it is receiving from being seen by the CPU chip.

Get two pieces of insulated wire about 3 feet long.
Cut the wires on the door side transmitter optic.
Extend those wires an extra 3 feet, wire nut the wires together.
Hold the transmitter optic up to the receiver optic and see if you can get a door closed indication.

Hiram · « **Reply #113 on:** January 04, 2020, 11:35:18 PM »

I understand ...ok , I'll go to Home Depot and get some wire ...thanks for this Badbaud

jay · « **Reply #114 on:** January 05, 2020, 12:39:54 AM »

I am not near my PE+ but doesn't the door-open message stay on after the door has been opened and closed. Until you put the first coin in the machine.
On the PE+ you should also be able to repeatedly press the white button until you get to a screen that has all the different tests - there are button tests, etc.

Hiram · « **Reply #115 on:** January 05, 2020, 01:10:56 AM »

back when it worked , all I had to do was close the door and the "door open" would go away and it worked ...until that message clears , it won't accept any coins. But when I first got the machine and that message was up , I could push the white button and different options would come up ...now , I can push that button as much as I want and nothing happens. I even tried holding it in for 15sec , nothing

Amechanic · « **Reply #116 on:** January 05, 2020, 05:42:43 AM »

Could the white test button have failed or gone bad? That would explain why nothings happening? Iâ€™ve seen the ones used on the 502 and 504 MPU boards for the S2000 slot machines go bad. Does the PE+ use the same door optics as used on the later S2000 slot machine?

Badbaud · « **Reply #117 on:** January 05, 2020, 08:16:16 AM »

+Vb and related electronics produces the door optic transmitter pulse.
Check your low voltage fuse 7 or 8 VAC I believe.

knagl · « **Reply #118 on:** January 05, 2020, 02:04:53 PM »

Quote from: jay on January 05, 2020, 12:39:54 AM

I am not near my PE+ but doesn't the door-open message stay on after the door has been opened and closed. Until you put the first coin in the machine.

No. The machine only says "door open" when it detects the door as being open.

This thread got marked as "topic solved" but I don't see any indication from the OP that it has been resolved. Has it been?

Hiram · « **Reply #119 on:** March 06, 2020, 04:35:11 AM »

Hi Knagl ...Nope , it has not been resolved ..it's still not playable. I didn't want to bug you guys by posting again and , I appreciate all the help here . Since I'm not a tech and don't even own a soldering iron , I did not want to risk affecting the wire insulation or worse , cut back the plastic and wrap a jumper wire ...so I unscrewed both of the door contacts and carefully held them together as you can see in the pictures I'm adding ...it didn't make any difference . I can push that white button or hold it and it won't give me the menu , won't reset ...that door message and call attendant thing keeps coming up. Maybe the contacts went bad ? ...I don't know what the hell is going on , just bummed. And now I'm starting to get an earful from the boss LOL (ugh) ...she really liked it . Here are the pics ---

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Author Topic: New Problem for Players Edge Poker (Read 17868 times)