S3000 Reel Backlighting and Divider Lights inop, Reel Runtime Errors

[Ash100]

Ok, this is kind of a continuation from my first post regarding Diagnostic 124 or 113 not being recognized by the machine. I borrowed a 122 and was finally able to access the Diagnostic Menu.

Original problem that the machine came in with is the Reel Backlighting and Divider Lights Inop and showing those Errors when the Door is opened.

Via the Diagnostic Menu, I was able to run the Backlighting Self Test, and only Reel 1 cycles the LEDs, 2 and 3 remain dark. But, the screen says test results are normal/passed test.

Same thing with the Divider Lights test. Only Reel one's Divider Lights worked, but test passed and says system is operating normally.

There's obviously a problem somewhere, but my lack of knowledge doesn't allow for me to figure out a good place to start.

If I disconnect the Ribbon Cable from Reels 2 and 3, all of the lights come on full bright white. But they do not work via the Self Test prompt.

So, I don't know what to do next. Do I order a Reel? Do I replace the PCB to the left of Reel 1? The Self Test didn't do anything to help me out, unfortunately. And i was quite disappointed once I finally found a way into the Diagnostic Menu after numerous Diagnostic Drive attempts.

What's been the fix for others who have experienced Reel and Divider Lights issues? I see that this is a fairly common problem.

Thanks,

Curtis ash100

[dailey]

The first thing I would do is examine the part number of each reel assy to be sure they are the same. The one that works verses the other two. There is more than one S3000 reel assembly and the two are not compatible. It's possible somebody before you replaced a reel(s) with the wrong one.