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Author Topic: Michael Jackson Icon - Machine Fault: no languages have been installed  (Read 1165 times)

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Offline John2014

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Michael Jackson Icon - Machine Fault: no languages have been installed
« on: July 10, 2019, 05:00:34 PM »
Hi friends,


I installed Michael Jackson Icon on A2 v32 with K2000 graphics card.  As the game is loading, got red window with Machine Fault for /games/Menu/MenuId/menuApp(7571): No languages have been installed.  There must be at least 1 language available!


I plugged the topper to the displayport on K2000, the main display to the DVI port.  I believe the OS is 36x with 8GB RAM.


Thanks,
John
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Offline rickhunter

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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #1 on: July 10, 2019, 08:28:14 PM »
SJUR Issue?
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #2 on: July 11, 2019, 03:06:16 PM »
Rick,


I'm kinda of new these machines/games.  What is SJUR and how to fix it?  I've tried to install this game on 3 different machines with same result.


Thanks,
John
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Offline rickhunter

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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #3 on: July 11, 2019, 08:00:59 PM »
I'm speculating as far as the SJUR.  The SJUR is the jurisdictional chip on the mpu (it's is a small EEPROM device that holds jurisdictional information, which includes country, state, etc).  Sometimes if the game was not cleared to a specific jurisdiction you will get these kinds of errors.  What SJUR is present on the machine you tried?  It will say the SJUR on the install screen.
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #4 on: September 06, 2019, 12:45:18 PM »
I'd provided wrong information on my spec.  This machine has only 4 GB RAM.  Upgrading to 8 GB with the K2000 graphics card has fixed this problem.
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #5 on: September 07, 2019, 12:06:14 PM »
Quote from: rickhunter on July 11, 2019, 08:00:59 PM
I'm speculating as far as the SJUR.  The SJUR is the jurisdictional chip on the mpu (it's is a small EEPROM device that holds jurisdictional information, which includes country, state, etc).  Sometimes if the game was not cleared to a specific jurisdiction you will get these kinds of errors.  What SJUR is present on the machine you tried?  It will say the SJUR on the install screen.


On a separate machine, it's complaining about licensing chip.  How can I clear (or fix) the SJUR?  It's AVJURUSORTR0-04 JUR with BAL_OS366J OS.  Does it require a specific version of Clear?  Thanks!
« Last Edit: September 07, 2019, 12:45:04 PM by John2014 »
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #6 on: September 07, 2019, 02:23:54 PM »
Licensing is usually a dongle issue, what game are you trying to run?
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #7 on: September 07, 2019, 09:28:56 PM »
Ultimate Fire Link.  I copied the hard drive from a working machine.
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #8 on: September 07, 2019, 10:44:33 PM »
Doesn't make sense. Post photo of the error message.
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #9 on: September 08, 2019, 09:20:59 PM »
This error happens during game loading
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #10 on: September 09, 2019, 09:38:14 AM »
The bios is not compatible the with OS you have.  What version of the bios do you have?
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #11 on: September 10, 2019, 02:08:53 PM »
BIOS 227274B
OS 366J


I want to install Firelink, do I need to downgrade the OS?


Thanks!
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Re: Michael Jackson Icon - Machine Fault: no languages have been installed
« Reply #12 on: September 10, 2019, 03:17:10 PM »
Got this resolved thanks to you pointing out incompatible BIOS. I had to downgrade the OS, to what I have in hand,361F.  Then upgrade back to 366J and now I see the option to upgrade BIOS to 227274C. With this upgrade, everything is inline with compatibility.


Thank you again Rick!
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