Protocol error

[yamakasi08]

Hello, I have a problem with a bally alpha: when I finish make it a clear and put all the settings, I get an error (Protocol error) and donot how to fix.


if someone could help me with this problem, I'd be grateful.


Greetings!

[JDKMunch]

What is the exact error?   Also what type of game (reel or video) and title?

[yamakasi08]

poster display says: Protocol config error .. I add a photo of the screen.


the slot is a bally alpha m9000 video. Hatch the Cash game.

[JDKMunch]

Have you done a clear of the machine?   After applying the clear chip can you snap a pic of the screen?


It looks like the wrong bill validator was selected for starters

[yamakasi08]

yes, I made a clear and then set starting options, I get the protocol error.


the validator is offline momentarily.


at this time I can not take a picture of the screen when I put the clear chip.

[JDKMunch]

I've found with some Bally games - that when you select that you have a printer installed, the machine then wants to know what type of validation you are using.


My best advice would be to select that you don't have a bill validator and see what  happens next. 

[yamakasi08]

okay, I'll try putting the bill validator again and I'll see what happens

[JDKMunch]

It's a great game - keep
Us posted !

[yamakasi08]

after doing multiple tests, I was able to find the problem. communication port of CMD was burned, I could solve this because I had a parallel port support. but also discovered that the port of the bill validator is burned.


knowing the problem and I can sleep in peace XD.


thanks for the help!