S+ Multiple errors

[mwade109]

Ok, so I picked up a S+ to use as a test machine,  has a bad mainboard (acid burns) so I bought another one and put it in but having some errors.
Everything plays well with it except:

Can't get reel spin sounds no matter what setting I have dip3 on
After about 10 minutes of idle time, with or without credits in it, it gets a 21 error. At first I thought maybe it was a attract sound that was not loading but I left credits in the machine, I don't believe ant attract would sound with credits there.
If I do anything to activate the hopper, It spins for about 1-4 coins through then 3200 error.

With the 21 error or 3200 I have to ram clear to get play back.
I tried replacing the SP chip with a SP1137 and this makes the machine light up but nothing in the led displays and unuseable.
I have a new chips on the way, SS7721 and sp731 to eliminate any problem with the chips.
I have tried a second, known working hopper with the same results.
I applied bench power to this hopper and it spins and shoot out coins like it should, definitely not jammed.

Not a real good candidate for a test machine at this point!
 

[sixcardmark]

Change 2_0 to 2_1 for sound.  There are no attract sounds on s+ that I know of.

21 is coin-in optics.  Clean optics and check cables/pins.

3200 time out hopper- add more coins to hopper.

[mwade109]

- Not sure how to get the a menu to change 2_0 to 2_1 , the only thing I saw in the manual was changing dip switch 3
- There is no coin being inserted when the 21 error appears, if you just stand there watching the machine, it will happen.  I will clean the optics and I have extra.
- The hopper is full with coins fully populating the pinwheel (both hoppers)

Change 2_0 to 2_1 for sound.  There are no attract sounds on s+ that I know of.

21 is coin-in optics.  Clean optics and check cables/pins.

3200 time out hopper- add more coins to hopper.

[jay]

You would use the white test button to step through the menus.
I believe spin reels moves you from menu to menu and the reset key changes the option.
When its changed then you press the white button to move it to the next setting (which locks in the last setting) and close the door.

You cannot change the menu settings if you have any credits on the machine.

If your hopper has loads of coins but is coming up the 3200 again - look for a bent hopper knife.

[sixcardmark]

- Not sure how to get the a menu to change 2_0 to 2_1 , the only thing I saw in the manual was changing dip switch 3
- There is no coin being inserted when the 21 error appears, if you just stand there watching the machine, it will happen.  I will clean the optics and I have extra.
- The hopper is full with coins fully populating the pinwheel (both hoppers)

It's probably the harness/wires/pins if it does it when not inserting a coin. 

Both hoppers???  What do you mean???   The hopper needs a LOT of coins in it to spit them out correctly, it does not ever empty all coins out. 

[mwade109]

By 'both hoppers' I mean the hopper that's in it and the known working hopper I swapped it with to test with.  I am fully aware that there needs to be many coins in the hopper, I would think there is around 100-150 coins in there, should be plenty.  I do disagree when you say a hopper will never empty out all the coins, I have seen many empty hoppers with a 3300 proudly displayed on the leds.

As far as harness, wires, pins, I would think that they would need something to move them to make them fail otherwise they would fail all the time. It could be but I was always a firm believer that if something is working correctly and then after a bit of time it fails is usually a component heating up.  But this one puzzles me because it doesn't have much time in between working again. 

But then again... if I was able to figure it out I wouldn't be here, huh?!

- Not sure how to get the a menu to change 2_0 to 2_1 , the only thing I saw in the manual was changing dip switch 3
- There is no coin being inserted when the 21 error appears, if you just stand there watching the machine, it will happen.  I will clean the optics and I have extra.
- The hopper is full with coins fully populating the pinwheel (both hoppers)

It's probably the harness/wires/pins if it does it when not inserting a coin. 

Both hoppers???  What do you mean???   The hopper needs a LOT of coins in it to spit them out correctly, it does not ever empty all coins out.

[sixcardmark]

OK I re-read post and now know what you meant by both hoppers.  Sorry about that. Sounds like machine is maybe not seeing the hopper even being connected with that 3200 error. Check the hopper connections to machine. Make sure the cash-coin button is lit so it doesn't look for the hopper and you may not get that 3200 error. 3300 empty hopper error can happen when there is still coins in it, which is why you need a lot of coins kept in it. A lot of times the 21 will clear just by opening and closing the door from intermittent harness connection to coin-in optics from oxidized pin or pulled wire.

[Stayouttadabunker]

Just to clarify, a [3200] usually means that the MPU is being asked to push out more amps to the motor's SSR.
Why? Because there's some fault that making the pinwheel jammed...either by a stuck coin or faulty transmission.
You could even have a bad relay (The red SSR box).
When the motor is drawing amperage more than normally needed to turn the pinwheel, the MPU shoots out the [3200] error.
Another reason also is that the hopper optics were blocked for more than 700ms.
It's kind of rare though, because you've tried two different hoppers, I doubt that they're BOTH jammed.
Perform some maintenance on the hopper that gave you the [3200] code.

The [3300] error, is a timed event of when no coins has passed thru the hopper optics for 8 seconds or more... a.k.a. "empty hopper".


From the repair manual...>>>

Problem: Hopper Won't Activate
Before removing the processor board, check the following areas:

Check Cashout switch function in input test 22
Use outputs test 35 and 14 (if either test activates the hopper then either the SSR or the processor is defective)
Check for loose or defective wires
Test for 110VAC across J/P19-11&12
If the 110VAC is good, replace the Hopper SSR and test
Use another hopper to determine if the motor seems bad

[mwade109]

I will be going out there shortly to take another shot at this thing and try all the suggestions.
Not sure what SSR is. (solid state resistor, regulator, relay?)
By red ssr do you mean that box (relay?) on the side of the hopper plug as in the picture?

[sixcardmark]

What, there's a repair manual?   That's cheating, LOL    I probably have one too, I have a big box of IGT paperwork here somewhere. 

[mwade109]

Ok checked everything mentioned

Cashout switch works perfect in Test 22
mainboard battery is 3.632 vdc
outputs test 35 and 14 does absolutely nothing
Could not locate any loose or defective wires (except to the reel lamp)
114v across J/P19-11&12
I have been using two hoppers to test with.

I put a video on one of my youtube channels pertaining to this, as you will see in the video, there is no hopper jam, knife issue or anything. Link:

I removed your quotes of me.
When quoting someone, you need to put the quote in first, and THEN post according to the quote - not the other way around or the entire post.

[Stayouttadabunker]

Not sure what SSR is. (solid state resistor, regulator, relay?)
By red ssr do you mean that box (relay?) on the side of the hopper plug as in the picture?

Yeah...your SSR in Reply#8 is black tho

I watched your video.
Good job posting it.
Many people don't have a clue how to post a short video.
I recommend that you perform the hopper test...>>>

Open the door, press the white test button for a couple of seconds.
Keep pressing the test button about 5 - 8 times until you see a number "3" in the [Coins Played] window.
Now press the PLAY button on the button deck and watch the hopper spit out 10 coins into the tray.
You will see it countdown to 10 on the reel glass display panel.
If hitting that PLAY button doesn't start the 10-coin payout sequence, some SP chips require you to turn the jackpot reset key instead.

[jay]

SSR = Solid state relay.
They handle higher current than a Triac or transistor.
They don’t click (annoying sound) like a physical relay and as there are no mechanical parts they rarely wear out.

The way hoppers work on the S+
On a cash out/pay out They simply turn on the power and leave it on.
This is done by the SSR (motor draws high current)
Theoretically an infinite number of coins could then be cycled out of the hopper.
When the selected number of coins pass the optics they shut off the power.

To prevent cheating by either blocking the optic (physical) or blinding it (light pen) they have a timer setup that if no coin passes the optic after a period of time you get a time out error 3200.

[mwade109]

Well I tried the hopper test, mine uses the key switch to activate.  Once you activate it... it continues putting out coins until the hopper is empty. So I tried it with the other hopper and same exact thing,  no counting on the display, just a steady stream of coins coming out. One thing that surprised me, it did not trigger a 3200 error with either one of them. I was able to play it afterward and decided to let it pay to coins, Got a cherry, cherry, 5xpay symbol and immediately got 3200 on the display.

If you think that it could be the SSR at the hopper plug, do you think my s+ slant tops would have this? Just curious, The Wild Cherry next to it does not have one, stupid older style.   I can look tomorrow after my 3 coffees.

Aside from this,  I wanted to say I appreciate all the help you guys have been giving on both of my problem children. These are the first S+'s I've had in a good while and I don't ever remember having problems like this.

Would the one (pic) from my M slot work to test with?
-----------------

[Stayouttadabunker]

When doing the hopper test, it's only supposed to eject up to 10 coins then stop.
If yours is NOT stopping, then the hopper optics are NOT seeing the coins going thu them.
Follow the hopper optical wiring back to the beau connector.

The SSR...I don't think anything is wrong with the relay but yeah, the red one would work...it's just a different colored enclosure.
But... there's absolutely no harm in trying as long as you get the wiring back on correctly.
I'm warning you, one wire connected in the wrong location, and your machine is toast.
Take a photo befoe disconnecting.

[mwade109]

Ok, so I traced any wiring I could from the hopper and other places and reassured with my continuity tester and could not find anything that is not right.  In the meantime someone came to me looking for a coin in, bill in credit only machine and this one fits that bill. 

So, I go ahead and replace the game chip (sp1271) with a SP1137 so that all input goes to credits.  But when I do this, it disabled the bv. I run my set15 on it and it says it is already enabled, hmmm, nothing simple! So I disable it and re-enable it and nothing with the bv.  I put in my sp1271 chip back in and bv works fine. 

Question, my set15 chip is one I got about 20 years ago. Would I need a newer set chip to enable bv on the sp1137 or maybe that 1137 is not compatible with my SS7723 (or the new one I bought SS7721 (better payout))

I would like to get it to only to pay to credits.
Ideas?
Thanks

[jay]

Could be the protocol setting on the dbv dip
Switch. 21 vs 22.

[mwade109]

I heard from the person I got the sp1137 from and he said I need a set 086 chip for that.  It will be here in two days and i will hope I get the results I am looking for.
Thanks

Could be the protocol setting on the dbv dip
Switch. 21 vs 22.

[Stayouttadabunker]

You would have known that you need the SET086 to enable the DBV if you download the PSR sheet for SP1137 in the NLG File System.
Those PSR sheets tell you eveything you need to know about the chips.

[mwade109]

Ok, so life used to be simple, stick in set15 chip, turn on bill validator and that was it.  I am using this set086 chip, I go by the instructions and set bv to 1 and it does the same exact thing as when I use my set15, does not turn on the bv.  So, I go back in to check the status of option 17 and it says '1' so I know it is not because I did not save it correctly.  So I look down the sheet and see option20 is next so I figure what the heck, why not, I see there are 40 options for the country code but of course, when I hit the spin reels to scroll through them I only have options for 01-09... something fishy round here. Help... this machine has to go away, I can't afford to lose anymore hair!!
-mike