Author Topic: WMS BB1 machines not booting (Read 1436 times)

jancsi · « **Reply #20 on:** January 26, 2024, 08:10:31 PM »

Your battery are wrong polartiy,

jancsi · « **Reply #21 on:** January 27, 2024, 02:41:31 AM »

It should be positive side down.

Stayouttadabunker · « **Reply #22 on:** January 27, 2024, 07:36:51 AM »

His batteries are in correctly jancsi,
The flat side of the cells are facing the positive (+) sign etched onto the circuit board, next to the sockets.
I tried to point out the markings with yellow arrows.

Click on photo below to enlarge if needed...>>>

newkid3 · « **Reply #23 on:** January 27, 2024, 08:03:36 AM »

Stayouttadabunker, that picture that jancsi posted is not of my board. I did not take that pic. My pic only shows the + sign under one of the battery sockets. My batteries were definitely in wrong.
Flat side up so flat side to negative.
If you look at the two pics I posted of my board you can tell the flat side is up.
I will post them again here.
I have not been able to mess with it any yet but I know that had to be a problem.
I dont know if that would be my complete problem but it was not right.

Thanks

newkid3 · « **Reply #24 on:** January 27, 2024, 08:54:52 AM »

So my question is with the batteries in wrong and it going thru the complete clear cycle is it really clearing the NV Ram since the Ram has the batteries backward.
Maybe it does clear the Ram and partition it from power from the board. Then when you turn the power off the Ram loses its memory/partition because there is no battery power to hold the memory.

Can anyone agree or disagree with this assumption.
Maybe elaborate on this some.

Stayouttadabunker · « **Reply #25 on:** January 27, 2024, 09:41:50 AM »

okay..I thought the picture was from yours!

My apologies to Jancsi!

Yeah...no batteries = no memory.
Not the NV RAM, the CMOS.
The CMOS is where the BIOS stores the date, time, and system configuration details...without battery power, it cannot save it's settings.
Same thing happened to a LOT of casinos after Covid.
All their batteries were dead from trying to retain settings while the machines were turned off.

I would run a Clear and re-set up the whole machine from scratch.

newkid3 · « **Reply #26 on:** January 27, 2024, 11:52:35 AM »

Ok I definitely had better luck this time. (See pic) The game is up and ready but I had a call attendant floating box.
So I opened the door and turned the attendant key. It showed door open S. Also Printer Com Error. I got the door open S taken care of. It was the transport can not being seated good.
The only error it still shows is the PRINTER COM ERROR.
So does anyone know what this could be and what I need to check?
I did make it shoot out a ticket accidentally by pushing the black lever down and back up.

Thanks

Melissarmdlm · « **Reply #27 on:** January 27, 2024, 12:14:20 PM »

Printer com errors can be pesky on any machine. Bottom line if you are using most printers such as gen 1 or 2, 850 or 950 with the printer translator gizmo it gets set to netplex in devices. If on the other hand you have a printer directly plugged into the backplane with no translator gizmo, it needs the printer type set. And of course all of this depends on having a good printer and a good translator gizmo, and good 24v power supply as required by your setup.
One can take the easy way out for setups and go handpay with no ticket out. Set in com protocol control. It's a way if you don't have a ready source of good parts or just want better reliability.

newkid3 · « **Reply #28 on:** January 27, 2024, 01:37:25 PM »

I have not messed with these slot machine printers hardly at all. Here are some pics of the printer. Can you tell anything that looks wrong with it in the pics?
The harness is plugged into the printer and down to the thing in the pic with WMS on it. Then it goes back to the backplane board.
Should the printer have a LED light on it that should lite up or something?

This is only the second BB1 machine I have setup.
What do I have to do to disable the printer where the machine will operate with just hand pay?
Do I have to clear it again and set it up again. If so is the only thing I have to do is just not enable the printer in setup?
Is there anything different I have to do during setup to make it hand pay?
Is there a way to put it in hand pay without clearing and setting up again?

Thanks

Melissarmdlm · « **Reply #29 on:** January 27, 2024, 01:53:18 PM »

That is a gen 1 with the gizmo translator. In device settings it should be set as -netplex-. That’s all the printer setup required if all is well.
As for resetting it. Yes just don’t specify a printer(no printer) and only Handpay options will be available.

newkid3 · « **Reply #30 on:** January 27, 2024, 02:56:34 PM »

Is there a way I can print a test voucher?
Just thinking of ways I can trouble shoot this printer issue.

Thanks

sixcardmark · « **Reply #31 on:** January 27, 2024, 03:06:17 PM »

Quote from: newkid3 on January 27, 2024, 02:56:34 PM

Is there a way I can print a test voucher?
Just thinking of ways I can trouble shoot this printer issue.

Thanks

I don't do wms or that brand printer -but if it has a feed button- hold it in while turning machine on and it might print a test ticket telling the firmware version.

Stayouttadabunker · « **Reply #32 on:** January 27, 2024, 03:14:01 PM »

Try swapping the printer from the other machine into this cabinet?
Remember, your printer is a Netplex device...power OFF.

newkid3 · « **Reply #33 on:** January 27, 2024, 03:22:13 PM »

So I would power down the Lucky Lemmings machine and take the printer out of it. Then take the printer out of Wolverton and put in Lucky Lemmings and power it on. Is this correct? Thanks

Stayouttadabunker · « **Reply #34 on:** January 27, 2024, 04:51:20 PM »

If the printer is working in Lemmings, put the problem printer in there to see if it works.
See if the problem follows the printer.
If the printer works in the good cabinet, you've ruled out the printer.
Now you KNOW the problem is something in the cabinet where the printer won't work, either something in your settings or physical.

newkid3 · « **Reply #35 on:** January 27, 2024, 08:30:29 PM »

So is the only time you can do the printer, bill validator tests when you are in setup after a clear?

Stayouttadabunker · « **Reply #36 on:** January 27, 2024, 09:23:52 PM »

no...when the machine has been set-up for play, but won't accept anything, you'd be able to try the BV or coin tests.
You can't do any tests while in setup mode, because the machine's settings aren't completed yet.

Also, not really related to Tests, keychipping just allows the operator to change settings in the options pages, except denomination changes - you have to perform a Clear, to change denoms.

newkid3 · « **Reply #37 on:** January 27, 2024, 09:50:53 PM »

Ok the thing is if I turn the attendant key with door open or closed when the Administration Menu comes up there is no cash device diagnostics like you see in the pic. Also if you notice in this pic from the manual telling you how to do these test it shows setup menu in the top right corner.
Is there something I am missing? Thanks

Stayouttadabunker · « **Reply #38 on:** January 28, 2024, 06:38:23 AM »

Open the door and press the diagnostic button to get the larger menu.

newkid3 · « **Reply #39 on:** January 28, 2024, 08:27:13 AM »

Ok I pushed the diagnostic button and tested the printer and it said it was disabled or has an error. So then I tested the bill validator and it worked. So then I thought I am going to go into setup and see if I can change the type of printer. So I changed it to the last one on the list and went back to game.
When I shut the door it said status pending power cycle needed. So I shut it off and turned it back on. When the game came back up it was ready to play. All the Bill's I had to try was a 1, 5, 20, 100 and all of them were accepted. I played it for about an hour.
I am not really worried about the printer. It would be a different story if I had Tito in them.
So I will just leave them for now. I might investigate the printer a little more on down the road.

So if anyone has this issue and all they want to do is disable their printer so the game will work. Try pressing the diagnostic button inside the door and press the setup button. Then change the printer to a different one. Shut the door and it will tell you it needs a power cycle. Turn the machine off and wait a few minutes. Then turn the power on and the game should bootup ready to play. At least mine did.
That way you dont have to clear and go all the way back through setup.

I do have another question. I noticed on this machine it would not let me push the button and get 20 lines. That is what I set it to on all 4 denominations I picked. All of the other line buttons worked. So I thought there must be something going on with the button. I opened the door and looked at it and the micro switch was just kinda hanging there. I tried to get it to mount back in its spot but there seems to be nothing to hold it.
Does anyone know how the micro switch is held into the rest of the button. Is there maybe a piece broke off of the plastic piece that it slides up beside. Does anyone have a pic of one of these button setups outside of the machine that shows how the micro switch is held in that they could post.

Thanks

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Author Topic: WMS BB1 machines not booting (Read 1436 times)