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Author Topic: Have to Clear every time install new tickets  (Read 1077 times)

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Offline modessitt

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Have to Clear every time install new tickets
« on: July 14, 2015, 11:46:44 AM »
Got a customer with an S2000 that has no hopper and only pays out via tickets.  Every time he runs out of tickets and puts in new tickets it gives him a printer error.  I've tried to clear the error numerous times without success.  The only thing that works is to do a full Clear 97 followed by a Key 31 reconfig.  Then it'll work again until it runs out of tickets and we're right back where we started.


Any thoughts?  I've blown out and cleaned the printer path several times.  Not sure why - unless maybe I'm not clearing the error properly after loading tickets?  I've opened and closed the door about a hundred times so that doesn't work.  Neither does turn the key or pushing the white button.


Thanks...


PS - tried putting it on handpay so that he won't use the tickets at all, but apparently other people there can't figure out not to print the ticket...

Offline brianfink

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Re: Have to Clear every time install new tickets
« Reply #1 on: July 27, 2015, 06:56:30 PM »
I recently had a game king giving me intermittent printer error, after changing the printer, I was still having problems, it ended up being the wire harness was a little loose at the backplane. You also might try setting printer tilts to soft until you get the problem figured out. 

 

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