Hello all. I have a WBA12/13SS that will accept 1-50, but not tickets. Ive eliminated the machine (S2000) and have tested a different validator that will accept tickets and bills in the machine - so i know its the transport unit/head and not the machine settings itself. My printer prints perfect tickets. So here is my issue. I have made a calibration paper and changed the dip-switch settings as instructed in the sticky post on this section. When I reinstall the transport and power the machine up, it says “printer comm error” . At this point it the bezel light is NOT lit, but it will accept the calibration paper but take it in about 3/4 of the way, long pause, then spits out. Then flashes an error.
I was reading a WBA manual and it claims you need additional cables to run the calibration test, and/or a computer with additional cables. Nobody on NLG
even mentions having to buy extra cables and test equipment to acomplish what seems would be a simple field calibration. Also, i have the dip switches set correctly as both members here and the WBA manual states. Please help! I want this BV to accept tickets!