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Author Topic: Problem with installing the Tito deluxe to my iPhone  (Read 1389 times)

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Offline SPN

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Problem with installing the Tito deluxe to my iPhone
« on: January 14, 2019, 07:51:57 AM »



I have installed the Tito deluxe version to my game and now ticket in/out is working perfect, and I have also installed the netgear wifi extender to prepare it for the wireless app and it looks like it’s connected to my wifi net with all green lights working..
My Tito deluxe has also the two green lights on as it should and it seem to be ready to connect to the system but I can’t make it connect to my iPhone or iPad...My IP address is. 109.189.113.30 The IP address I found on the chip (data htm) was 192.168.1.200I have tried different ways to connect the items but it seems that I do something wrong and wonder what it can be?I use a MacBook Pro and I’m not sure how I confirm or change the IP address on the memory stick? ( I’m not sure if I have to )

« Last Edit: January 15, 2019, 03:41:23 AM by SPN »

Offline Nashional

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #1 on: January 14, 2019, 08:07:39 AM »
If your phone is reporting an IP address of 109.189.113.30, you are not on your local wifi network. You must get your phone on the same network as your TITO device before it can see it.

If your Mac is on the network, can you pull up 192.168.1.200 in Safari and see the TITO interface?

Offline SPN

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #2 on: January 14, 2019, 09:54:54 AM »


Both the MacBook and my iPhone are connected to the same wifi network with the same IP address.. I tried


to pull it up in google but I didn’t find the Tito but I’m not sure I did it right.
« Last Edit: January 15, 2019, 10:47:24 AM by SPN »

Offline Nashional

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #3 on: January 14, 2019, 10:00:36 AM »
What is the IP of your MAC?


Use this guide: https://www.wikihow.com/Find-Your-IP-Address-on-a-Mac

Offline SPN

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #4 on: January 14, 2019, 12:02:00 PM »



This is the IP address that came up..
« Last Edit: January 15, 2019, 10:48:30 AM by SPN »

Offline Nashional

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #5 on: January 14, 2019, 12:13:32 PM »
OK. Looks like your IP is 10.0.0.46.

If I remember correctly, the TITOs come pre-configured for 192.168.x.x networks. So you'll need to take the micro SD card out of the TITO, put it in a computer, load the configuration file and change the IP to something on your network (such as 010 000 000 200). Put the card back in and cycle the TITO power.

Then pull up 10.0.0.200 in Safari and see if you can see the TITO interface. If so, use that same IP on your phone (as long as the phone is connected to your home wifi).
« Last Edit: January 25, 2019, 10:22:16 AM by Nashional »

Offline SPN

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #6 on: January 14, 2019, 12:34:36 PM »



I’m not sure how I change the IP address over to my memory card or how I can see when it’s changed ?


I really appreciate your help! (Feel pretty stupid )




Offline Nashional

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #7 on: January 14, 2019, 12:44:19 PM »
Do you have a micro SD card reader, like you'd use for some cameras, Android phones, etc?

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #8 on: January 14, 2019, 01:00:54 PM »



I only have the card that came with the Tito deluxe from bettor Slots that I’m suppose to put in my Mac, right ?

Offline Nashional

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #9 on: January 14, 2019, 01:25:47 PM »
The card that comes in a plastic container is an adapter. If your computer only has a SD card reader and not a micro SD card reader, you'll need to take the card out of the TITO and put it in the adapter then put the adapter into your computer to read/edit the files.


If you can get the card into your computer and would like me to change it for you, you can PM me your contact information and we can do a remote support session (you will need to get the card into your computer first).

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #10 on: January 14, 2019, 01:39:26 PM »



Ok I will send you a pm..

Offline Nashional

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #11 on: January 14, 2019, 01:49:12 PM »
I've responded...

Offline SPN

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #12 on: January 15, 2019, 03:55:11 AM »



Thanks Nashional for your great remote support session yesterday!

I could never done this without your awesome help, time and patience, I can’t thank you enough!!!

Im still not sure what we did and how you made it but you are definitely the guy if someone need any help like this!

Greetings from Norway and thanks again Brian!



Offline Nashional

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Re: Problem with installing the Tito deluxe to my iPhone
« Reply #13 on: January 15, 2019, 09:25:00 AM »
Glad I was able to help. I don't often have the answers to slots questions, but when it comes to computers and networking, that's one thing I can usually help with.  :cool_thumb_up:

 

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