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Author Topic: TITO Set Up Help Needed  (Read 2449 times)

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Offline tomterlec

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TITO Set Up Help Needed
« on: December 06, 2023, 06:56:35 AM »
Installed TITO@home board in an S2000 and after clear and key chip using recommended settings, I’ve not been able to get the machine to accept a ticket, all rejected. Bill acceptor works fine for all money, cash flow BA.

This has to be a setting I’m missing or set wrong. I used settings from TITO at home and TITO System setting from foster.

Any thoughts on what to check next? Seems like it’s something in voucher settings.

Thanks in advance.
« Last Edit: December 06, 2023, 11:05:14 AM by tomterlec »
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Offline RB

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Re: TITO Set Up Help Needed
« Reply #1 on: December 06, 2023, 07:36:44 AM »
What model is your MEI head? Did you try tickets upside down?
« Last Edit: December 06, 2023, 11:22:40 AM by RB »
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Offline Stayouttadabunker

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Re: TITO Set Up Help Needed
« Reply #2 on: December 06, 2023, 09:29:34 AM »
Snap a clear readable photo of the ticket that you're trying to get your MEI CashFlow bill validator to accept.
The right -hand side of that long voucher validation number has to match the amount shown on the ticket, in order for your BA to accept it.
In other words, for example, if you have a $148.00 ticket, the validation number should read as ...>>> 00-0000-0000-0001-4800
If any other number is printed on your ticket, you haven't set up the TITO settings correctly.
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Offline tomterlec

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Re: TITO Set Up Help Needed
« Reply #3 on: December 06, 2023, 10:15:31 AM »
Quote from: RB on December 06, 2023, 07:36:44 AM
What model is you MEI head? Did you try tickets upside down?

I don’t know why I didn’t try that, upside down works!

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Offline tomterlec

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Re: TITO Set Up Help Needed
« Reply #4 on: December 06, 2023, 10:18:30 AM »
Quote from: Stayouttadabunker on December 06, 2023, 09:29:34 AM
Snap a clear readable photo of the ticket that you're trying to get your MEI CashFlow bill validator to accept.
The right -hand side of that long voucher validation number has to match the amount shown on the ticket, in order for your BA to accept it.
In other words, for example, if you have a $148.00 ticket, the validation number should read as ...>>> 00-0000-0000-0001-4800
If any other number is printed on your ticket, you haven't set up the TITO settings correctly.

It matches the dollar value, seems it’s an older bill head that may be the issue.

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Offline Stayouttadabunker

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Re: TITO Set Up Help Needed
« Reply #5 on: December 06, 2023, 10:35:09 AM »
haha...I'm glad RB's suggestion worked for you!  :yes:
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Re: TITO Set Up Help Needed
« Reply #6 on: December 06, 2023, 11:05:00 AM »
Quote from: Stayouttadabunker on December 06, 2023, 10:35:09 AM
haha...I'm glad RB's suggestion worked for you!  :yes:

I've done several TITO's and never had this issue, all worked facing up. There is a first for everthing!
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Offline RB

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Re: TITO Set Up Help Needed
« Reply #7 on: December 06, 2023, 11:24:36 AM »
Well, since you didn't answer the question, I assume you have a 6612 upstacker head instead of a 6602.
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Re: TITO Set Up Help Needed
« Reply #8 on: December 06, 2023, 11:30:14 AM »
Quote from: RB on December 06, 2023, 11:24:36 AM
Well, since you didn't answer the question, I assume you have a 6612 upstacker head instead of a 6602.
everything!

I'm at work, had my wife try the ticket upside down. Will verify this evening.
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Offline tomterlec

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Re: TITO Set Up Help Needed
« Reply #9 on: December 06, 2023, 06:34:28 PM »
Quote from: RB on December 06, 2023, 11:24:36 AM
Well, since you didn't answer the question, I assume you have a 6612 upstacker head instead of a 6602.

RB, you were spot on about the bill validator head, it’s 6612u.
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Offline Stayouttadabunker

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Re: TITO Set Up Help Needed
« Reply #10 on: December 06, 2023, 07:15:28 PM »
How does an upstacker sit in an S2000 cabinet?
I've only seen them in AVP G23's upside down.
Can you show me a picture of yours in the frame?
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Re: TITO Set Up Help Needed
« Reply #11 on: December 06, 2023, 08:21:05 PM »
Any SC head will fit into any SC frame regardless of whether is mounted upright or upside down. The difference is the location of the barcode sensor in the head. Bills are accepted 4 ways in either but tickets are not.
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