BB2e won't run Star Trek (Episodic) - Top Video Server Not Configurable

[autodestruct]

Hi, I've got a BB2e and bought Star Trek and a standard (non-OLED) button panel for it.  After going through configuration, the game fails to load and I get a blue screen error - Top Video Server Not Configurable.  I've heard people say to disable the topper in game options, but I don't have any game options to pick from until the game fully loads.

So far I've tried ram clearing and reinstalling (multiple times), and trying different OS's (H9.26 and H9.27).

I was also thinking a bad video cable or EDID info.  In another game (Super Jackpot Party), I went into diagnostics and could see the EDID info for the lower and upper screens, so that seems ok.  The lower display is connected via DVI, and the upper by VGA.  I don't have any other video ports.  I'm not running a fooler board or TSE board (but didn't think I had to?).

Anyone run into this before?  Any thoughts?  Thanks!

[T]

Gonna go out on a limb since it's been years since i have run this game. I don't have the means
to run it anymore either, don't have a standard button panel.

If I remember right you disable top box in game setup not advanced options which, if correct
does not mean game need to be fully loaded. After you have loaded the episodes and before you
"Return to game" hit the set-up game button and disable top box then Return or exit to game.

I hope I am not misleading you. Wish I had a way to check this for you

[autodestruct]

Hi T, I appreciate any and all help!

Here's what the options look like when I select one of the episodes.  Unfortunately there's no topper option here.  Game type can be Generic or Harrahs - no help there.

I still can't figure this out...

[T]

Hi T, I appreciate any and all help!

Here's what the options look like when I select one of the episodes.  Unfortunately there's no topper option here.  Game type can be Generic or Harrahs - no help there.

I still can't figure this out...

The screen you show sure looks different from what I remember. I do have the fooler board on my Converted BB1 To
BB2. I don't think I had to use it tho. Hopefully someone will chip in to square you away.

I use to keep detailed notes on games that had odd or different setups. Haven't seen them in years unfortunately.

Good Luck, lots of good folks here to help