Author Topic: PE+ Hopper Payout Nightmare (Read 3212 times)

packerfan444 · « **on:** April 07, 2018, 11:33:26 PM »

Hello All,

I have a funny story about something that happened to me while playing my PE+ Multi Poker machine. This will hopefully solicit some advice from the very helpful Techs on the site. I need to set "scene" first.

I've been getting a lot of help with my machine, CRT problems, bill validator issues, bought some multi-game chip sets, bill validator "set" chip, dip switch settings, etc. I finally get the machine to take $20 bills and everything is great. I still cant set the credit limit like I did on my original chip set because that page is not available in the self test for this chip set. So, I set the bill credit limit and the hopper limit and load a bunch of $20's to get the credits to 400 and start playing. Then the unthinkable happens, I hit the Royal Flush on the double double game. The payout goes straight to the hopper and it starts paying in quarters, 4000 to be exact. Well, old Mr. Hopper only has about $125 in quarters in it. So it pays until the hopper empties and flashes "Call Attendant" when its done. I try to reset the jackpot with the reset key but nothing. My only answer was to fill a small bucket with the coins in the tray and cycle them through the machine until the jackpot was paid. My goal would be, and has been, to get the payout to got to credits and not pay coins.
Any advice in the regard would be greatly appreciated. That's a lot of coins to move through, me no want that no more.

Thank you

Scott

Badbaud · « **Reply #1 on:** April 08, 2018, 06:36:32 AM »

The credit limit setup menu won't come up if you have credits on the game.

packerfan444 · « **Reply #2 on:** April 08, 2018, 10:22:48 AM »

Yes,

I tried cycling thru the self test with no credits and nothing. The menu for it isn't showing. Is this because of the multi game chip set I recently installed? The original data chip was x002068P. The current one in use is xm0004P. Is there any information available that explains the options on a game chip? Is there a way to get certain options by changing out other chips in the set? ie, MRO, MXO, etc.

Thanks

Badbaud · « **Reply #3 on:** April 08, 2018, 02:31:51 PM »

The chips you have should not cause the problem you are having.

rokgpsman · « **Reply #4 on:** April 08, 2018, 03:39:28 PM »

Quote from: packerfan444 on April 08, 2018, 10:22:48 AM

....I tried cycling thru the self test with no credits and nothing. The menu for it isn't showing. Is this because of the multi game chip set I recently installed? The original data chip was x002068P. The current one in use is xm0004P. Is there any information available that explains the options on a game chip? Is there a way to get certain options by changing out other chips in the set? ie, MRO, MXO, etc....

When you changed the game software to go to a multi-poker game what chips did you change - both the GAME and PROGRAM chips, or just one of them or the entire set of eproms? Before you changed the game chips did you have the "CREDIT - NON CREDIT" option shown on the test/setup menus screen with no credits on the machine? This option should appear on the "Machine Options" screen, along with the selection for 50hz/60hz electrical power. If there are no credits on the machine and you don't see an option for credit play then that game software chip may not have that option.

Also, when you press the white TEST button inside the machine and step thru the various setup screens do you see one for setting the "Hopper Size"? If so make sure it is set to a high number, don't want to have 0 or some low number. I think the Credit limit is automatically set to the hopper size limit.

(click image to enlarge)

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packerfan444 · « **Reply #5 on:** April 08, 2018, 06:26:39 PM »

I changed all of the chips in the set. The hopper size was set to 4000 when this happened. Is there a way to make all payouts go directly to credit. I learned from Badbaud the no credits in the machine trick. This set of options does not show. Credit/no credit, yes. Credit limit?, no. There is an option that I didn't see on the original game chip set. This one now shows a Bill credit limit, and seems to work in conjunction with the hopper setting? I'm so confused....waaahhhhhh. LOL. The fact that it wont pay the royal to credits means its smarter than I am and it knows the hopper is not always going to hold 4000 coins because there is no way of the machine knowing how many are in the hopper. There has to be a way.

Ever diligent,

Thank you all so far for your help. This machine is a blast

packerfan444 · « **Reply #6 on:** April 08, 2018, 06:30:49 PM »

Are there specific chip sets that you can buy that fix this problem? Could there be "newer" chips that allow these settings?

rokgpsman · « **Reply #7 on:** April 08, 2018, 06:39:45 PM »

Just to be clear, do you see an option in the Test menu Machine Options screen that says "Credit or Non-Credit" and if you do can you select it and change it to one or the other? A selection of Credit should cause all wins to go to the credits (shown in lower-right corner of screen when playing) except for the handpay and top award wins.

You may not see an option for setting the credit limit, like I said earlier it may be set automatically to whatever the hopper size is. If the hopper size is set to 4,000 that should be fine. You can buy other game software sets but I thought the Credit - No Credit option was available on all of them. So you may just be missing how to set something up. Perhaps the person that you got the game software chips from can check on this for you?

Can you post a photo of your screen when it is on the "Machine Options" screen?

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rokgpsman · « **Reply #8 on:** April 08, 2018, 06:59:03 PM »

Here is a document for a PE+ game software set called XMP00006, it isn't for your game eproms but it may be similar. What is your game software XMP number?

The bill credit limit is just a setting to stop the bill validator from accepting any more bills once a certain limit is reached. I don't think it is causing your problem but you can set it to something like 1000 if you want to.

packerfan444 · « **Reply #9 on:** April 08, 2018, 07:02:18 PM »

You're gonna love this one. There is no "machine options page". I have pressed the white self test button all the way to verify game memory and I don't have this screen. If the instructions for credit/ non-credit say that all wins except for top award and hand pays will go to credit, that answers the royal flush payout going to credit question. Its not and option...ever. I would still like to know whats going on with these game chips that don't have the same machine options between them. Weird.

packerfan444 · « **Reply #10 on:** April 08, 2018, 07:14:17 PM »

Man that is a great document to have. How do I get some for my chip sets?
I uploaded a picture of my board and the current game chips.

Thanks for this.

rokgpsman · « **Reply #11 on:** April 08, 2018, 07:27:53 PM »

I went over to my buddies house, he has an older PE+ machine, it has XM00002P game software with 5 poker games. When I pressed the white TEST button and stepped thru the screens it didn't exactly match what the manual said and what I've been posting earlier. His machine doesn't have a Machine Options screen either. So this stuff probably varies according to the game eprom software installed. And some of these manuals were written before the "superboard" mpu was available and the machines didn't have the 5 game multigame software.

With no credits on the machine one of his menu screens simply says "Credit Type" and when I selected it there were 4 choices. With it set to CREDIT then all wins went to credits.

There's a couple of guys here that usually login after dark and they know much more about the PE and PE+ software than I do. Let's give them a chance to see this thread and help us out.

packerfan444 · « **Reply #12 on:** April 08, 2018, 08:23:39 PM »

OK good,

That helps with the options mystery. If all wins went to credit (4 aces w/2,3,4 bonus) 4 2,3,4 w any A, etc I could live with that. I'm not sure hitting the royal will ever pay to credit.

Thanks for your time on a Sunday for this.

rokgpsman · « **Reply #13 on:** April 08, 2018, 08:25:18 PM »

ok, just to recap, do the smaller wins go to credits?

I agree about the royal flush, since it's the top award I think that will always be a handpay thing.

I didn't see a document for the XM00004P software set in the download area, maybe someone here has it and can pass it along to you.

packerfan444 · « **Reply #14 on:** April 08, 2018, 08:41:16 PM »

Yes,

The smaller wins do go to credit. I'm not sure about the other "bonus payouts" because I haven't hit one yet. On the original one-game chip set that came with the machine, I hit 4 aces and it went straight to "call attendant"

rokgpsman · « **Reply #15 on:** April 08, 2018, 08:47:02 PM »

ok, I wasn't sure, was thinking that maybe you couldn't get any wins to go to credits, that all wins were paying from the hopper. I think you can set the hopper limit to some high amount and that will make the handpay/call attendant only happen on the highest award the machine has. And from what I read the credit limit will set itself to whatever you set the hopper limit to.

As you get familiar with the TEST button menu screens you can change things to see how they affect the game play, can always set it back if it doesn't do what you want. You can also step thru some "bookkeeping" screens by using the jackpot reset key on side of the machine. That will give all kinds of information, including some interesting financial history totals on the machine. And toward the end of those screens it will display information about your game software eproms.

rokgpsman · « **Reply #16 on:** April 09, 2018, 08:16:02 AM »

just in case you haven't seen this NLG webpage, it shows the differences between many of the popular PE+ multi-poker eprom software sets, such as XM00001P, -2P, -3P, -4P, -6P, -7P and -8P. Each set has 5 poker games, some sets have the same games as other sets but with different payout percentages.

http://www.newlifegames.net/igtbible/IGT%20Poker/Multi%20Poker.htm

jay · « **Reply #17 on:** April 09, 2018, 10:31:31 AM »

The payout %% don't really change the game pay very much. Its less about the frequency of pay and more about the amount of pay.

IF you were to think about a slot/poker machine that has a 4line pay table and takes 1 coin.
Line 1 - Win 1 coin
Line 2 - Win 2 coin
Line 3 - Win 4 coin
Line 4 - Win 8 coin

In the simplest form.....
IF the machine had a 100% pay out - for you to achieve the 8 coin win - you would have to lose 8 times before the grand payout.
If the machine had a 95% pay out - you would need to lose 9 times

However if you factor in the other paylines another way of achieving the 95% payout would be to move the Win4 Coin to a pay out of 3 coin instead of 4.
The hit frequency remains the same between the 95% and 100% game but the %% payback is modified.

packerfan444 · « **Reply #18 on:** April 10, 2018, 06:14:42 PM »

Just wanted to say thanks again to all who helped with advice, instructions, and information links on this topic.
I found out that the machine does pay to credit because my wife hit 4 aces with the bonus on the double bonus poker game and all 800 in the jackpot were credited.

Now on to the next challenge, hold buttons wiring.

knagl · « **Reply #19 on:** April 10, 2018, 08:24:33 PM »

The next time you have zero credits on the machine, use the Self Test button to step through the menus, and set the credit or hopper limit to 3999 or less. If it's set to 4000, if you have any credits at all on the meter and hit a royal flush, it will pay the 4,000 coins out of the hopper. With a setting of 3,999, it will lock up with a CALL ATTENDANT/handpay message on a 4,000 coin payout.

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Author Topic: PE+ Hopper Payout Nightmare (Read 3212 times)