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Author Topic: IGT Avp 3.0  (Read 2407 times)

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Offline rey02

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IGT Avp 3.0
« on: January 17, 2020, 04:12:10 PM »
Hi all. Really could use some help here. Machine was working perfectly until recently. A few weeks ago I turned on the machine and it booted up with no issues. When I Pressed the more games button on the screen nothing happened. I then tried the game menu button and still nothing. I’ve tried clearing it several times with my ekey 7 and diagnostic key, and nothing has changed with the exception that I now get “selected game theme is not licensed” tilt. If anyone can help I would appreciate it!
Thanks
Rey
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Offline bpracer

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Re: IGT Avp 3.0
« Reply #1 on: January 17, 2020, 04:21:33 PM »
Quote from: rey02 on January 17, 2020, 04:12:10 PM
Hi all. Really could use some help here. Machine was working perfectly until recently. A few weeks ago I turned on the machine and it booted up with no issues. When I Pressed the more games button on the screen nothing happened. I then tried the game menu button and still nothing. I’ve tried clearing it several times with my ekey 7 and diagnostic key, and nothing has changed with the exception that I now get “selected game theme is not licensed” tilt. If anyone can help I would appreciate it!
Thanks
Rey



Post a picture of the "selected game theme is not licensed", this sounds like an issue with the "Show Boots" if that is what you are using?
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Offline rey02

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Re: IGT Avp 3.0
« Reply #2 on: January 17, 2020, 04:56:03 PM »
Here’s the one with the tilt
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Offline bpracer

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Re: IGT Avp 3.0
« Reply #3 on: January 17, 2020, 05:00:08 PM »

If you leave it sit the error does not go away?


I would try to swap the boot 2 chip with a known working chip.
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Offline rey02

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Re: IGT Avp 3.0
« Reply #4 on: January 17, 2020, 05:02:57 PM »
The report goes away, but I’m not able to play or switch games. It’s frozen
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Offline bpracer

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Re: IGT Avp 3.0
« Reply #5 on: January 17, 2020, 05:11:14 PM »
Quote from: rey02 on January 17, 2020, 05:02:57 PM
The report goes away, but I’m not able to play or switch games. It’s frozen



Post a pic of the screen when it goes away.


You probably have an open door?
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Offline rey02

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Re: IGT Avp 3.0
« Reply #6 on: January 17, 2020, 05:28:38 PM »
The first pic that I posted is what it looks like when it goes away.  The letters S, F, B, and M are highlites in the top right corner. They may be error codes, just not sure what they are or how to clear it.
Thanks
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Offline bpracer

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Re: IGT Avp 3.0
« Reply #7 on: January 17, 2020, 05:30:44 PM »
Quote from: rey02 on January 17, 2020, 05:28:38 PM
The first pic that I posted is what it looks like when it goes away.  The letters S, F, B, and M are highlites in the top right corner. They may be error codes, just not sure what they are or how to clear it.
Thanks



S - Spare door?
F - Front Door
B - Bll Door
M - Main Door

are showing open.
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Offline rey02

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Re: IGT Avp 3.0
« Reply #8 on: January 17, 2020, 05:50:44 PM »
I’ve secured all doors on the machine. I will double check the connections and make sure everything is secured. I’ll update as soon as I’m done. Thanks for your help!

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Offline bpracer

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Re: IGT Avp 3.0
« Reply #9 on: January 19, 2020, 06:19:50 AM »
Quote from: rey02 on January 17, 2020, 05:50:44 PM
I’ve secured all doors on the machine. I will double check the connections and make sure everything is secured. I’ll update as soon as I’m done. Thanks for your help!



Any luck getting this going?
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Offline FireballJackpot

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Re: IGT Avp 3.0
« Reply #10 on: January 19, 2020, 07:39:33 AM »
S=Stacker (The button the cash can pushes against when inserted into the DBA).


Check all your connectors on the backplane. Look for pinched wires near any moving parts. Disconnect the backplane battery, reboot, then reconnect. Also go into the Diagnostic screen and check ALL your battery voltages. Any batteries showing below 2.9VDC; replace.


Hope this helps!


Fun Fact: look real close at those letters in the top corner you mentioned. They are little doors. You’ll notice the ones in white are little Open doors. And on the black ones, the little doors are closed.
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Offline rey02

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Re: IGT Avp 3.0
« Reply #11 on: January 19, 2020, 04:48:41 PM »
No luck last night, I’ll have to check the backplane to make sure. Thanks again, I will keep you posted
 
Rey
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Offline tjlee

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Re: IGT Avp 3.0
« Reply #12 on: January 23, 2020, 06:53:02 AM »
Do you have a different brain box to put in the slot.  I have had the same problem before and the problem was in the brain box
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Offline rey02

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Re: IGT Avp 3.0
« Reply #13 on: January 23, 2020, 01:49:03 PM »
Unfortunately I don’t. I’m going to continue to work on it when I get home tonight, hopefully I can get it going. Thanks’
Rey
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Re: IGT Avp 3.0
« Reply #14 on: January 23, 2020, 02:49:38 PM »
There's a grey ribbon cable that connects the mpu to the backplane.  Check it to make sure there's no damage to it from end to end.  This cable communicates with the backplane the state of the switches among other things.  It is thin and can get damaged easily within the cabinet's hardware sharp edges.
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Offline rey02

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Re: IGT Avp 3.0
« Reply #15 on: January 28, 2020, 08:34:23 PM »
Hi all, finally got it to work. Thank you all for your help! After many days of double checking the cables making sure they were all connected, batteries, etc. I noticed a pi isI’m ece on the backplane was missing(see attached pic). I must’ve broken that piece off while moving my hand around making sure everything was connected. I didn’t know for sure if that was the reason, but I decided to Replace the backplane and hoped that was it, because at that point I was willing to try anything lol. Sure enough after replacing it and using my ekey7 and diagnostic key, all the error codes were gone and all was good. Finally, it was driving me crazy!!! Thanks again!!


Rey


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